Customization allows users to make selections and set preferences in a system, with the intent of giving users more control over the user experience. Customization allows users to select the content, layout, functionality or design that appeals to them. However, customization tools require work and input from users, so need to be designed in a way that entices and attracts usage, and provides adequate payoff for the work invested by the user.
Here are 7 tips for creating a successful customization experience:
1. Show users that customization is available.
It is not enough to offer customization to users. If users don’t know about the feature or can’t find it, they...
If you must make your own scrollbars, stay as close to user expectations as possible. Unless your scrollbars look like scrollbars, users might not notice them. Unless your scrollbars behave like scrollbars, users might not be able to bring the desired content into view. In either case, your
As an aside, this screen also uses radio buttons incorrectly. In theory, all five choices are mutually exclusive, which does call for radio buttons. But in the user's mental model of the workflow, there are actually two issues here: (a) new vs. old customers, and (b) how to provide the measurements
This Klipfolio dashboard uses a radial gauge (1) to show the value of a particular metric within a range. However, circular visualizations require a lot of space to communicate little information, and rely on angle (which is relatively poor at communicating information in a pre-attentive fashion
Blockchain Scalability: Even If Most Transactions Are in Layer II We Still Need a Layer I
The ‘Master Workshop: Layer I Solutions’ event, in Amsterdam 17-18 November, will bring together those working on every corner of layer I scalability. From the DAG-based cryptocurrency framework, to the creation of secure, scalable decentralized ledgers via sharding, the workshop will be a
Blockchain Scalability: Even If Most Transactions Are in Layer II We Still Need a Layer I
There are clear and important advantages to keeping transactions on-chain. What layer I generally means is that the entire blockchain is modified periodically to reflect all transactions, with each one logged in finite blocks across every node in the network. Each transaction is ratified by a set
Blockchain Beyond Banking
Unbanked individuals themselves present another opportunity for blockchain technology to create new revenue streams. For example, it’s easier to get a cell phone than a bank account. Because of this, there are nearly five times as many mobile phones in the world as bank accounts (5 billion versus
Journey Mapping: 9 Frequently Asked Questions
The list of tools that professionals use to create journey maps is always growing. Classic tools like Microsoft PowerPoint or Visio ensure that most team members will have access to them; however, they lack live collaboration and risk that team members will not have the latest version of the
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Treemaps: Data Visualization of Complex Hierarchies
This dashboard includes a treemap that shows the production levels for various products produced in four factories. Color is used to designate the different factories and size is used to show the production outputs. While this visualization compresses a lot of data into a small space, the
Split Buttons: Definition
However, the benefit that persistent split buttons have for power users has a similarly strong detriment to new users. As users learn an interface, they rely on familiar cues, such as the position of a command within the interface, in order to recall where that command is. This spatial consistency
Typography Terms Cheat Sheet
Font widths may be specified within the font’s name, but not always. For example, Helvetica Neue Thin is more condensed by nature than Helvetica Neue Regular, however, the word “condensed” is not in the name. On the other hand, type foundries may purposefully condense a font for stylistic
Text Scanning Patterns: Eyetracking Evidence
The layer-cake scanning pattern consists of fixations placed mostly on the page’s headings and subheadings. There are few other fixations on the text in between — that is, until users locate the heading they are interested in; at that point, they usually read the accompanying body text below
Amazon: No Longer the Role Model for Ecommerce Design
Try buying a Mozart concerto or a plasma TV on Amazon. Unless you know in advance the exact product you want, Amazon's category pages make it basically impossible to identify the best offerings. Using a single ecommerce engine for thirty-one different product categories has fueled Amazon's
Gutenberg—Believe in the Beauty of Your Dreams
With regards to Genesis, the good news is that it has no substantial backwards-compatibility issues with Gutenberg. The main focus of updates to the StudioPress themes are focused on adding styles for the new Gutenberg blocks. However, what we’re most excited about are the brand new features we
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WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to
WordPress for Good: The Price of Water .
Earlier this year, we honored Webby for Good nominees using WordPress to bring positive changes to the world. On November 15th, 2018 industry experts and technology innovators from across the EU will meet for the Webby’s European sister show, The Lovie Awards. Winners are selected for creating a
Hamburger Menus and Hidden Navigation Hurt UX Metrics
If your site has more than 4 top-level navigation links, the only reasonable solution is to hide some of these. We did find that the usability penalty imposed by hidden navigation is very present on mobile, but it is smaller than on the desktop. Thus, we recommend making this design tradeoff
Preventing User Errors: Avoiding Unconscious Slips
For example, booking a flight typically involves selecting the dates of travel, and there are a few rules that govern which dates are acceptable. One of the major rules is that a return flight cannot happen before a departure. If users aren’t limited in the dates they can choose, they may slip
A Model for Conducting UX Workshops and Exercises
During this setup, aim to describe the general characteristics of the activity, but never state what will be learned as a result of taking part in the activity. As a facilitator, you are responsible for establishing a neutral, positive foundation prior to the execution of the exercise. Like in
Why AI and Viztech hold the key to a safer internet
What’s more, Cisco has forecast that by 2020 there will be 65 trillion images and six trillion videos uploaded to the web, which will result in over 80% of all internet traffic being image or video-based in less than three years’ time. That’s a lot of content to monitor for extremist and
The Potential “Holy Shit” Threats Surrounding AI and ML
Greats like Stephen Hawking warns that when people become unable to compete with advanced AI, “it could spell the end of the human race.” “I would say that one of the things we ought not to do is to press full steam ahead on building superintelligence without giving thought to the potential
29% of Internet Users Have Bought Things From Spam Email?? Say It Aint So!
The announcement of the study concludes with these funny lines, from Anstis again: “The other way to look at this situation is from a spammer’s perspective. There are approximately 250 million people out there who are interested in these kinds of products and have made purchases from
5 Misconceptions You Should Know About Before Launching Your Tech Startup
Bring together an advisory board that has built successful startups, study the lean startup methodology, secure an experienced product manager, find a lawyer who’s familiar with tech, or consider partnering with a startup accelerator. Most importantly, know exactly what you’re getting into
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Building a Workplace for the Next 100 Years
Growing and maturing a company are two different operations, yet they share a common goal: to stay in business for the long run. As the number of new companies multiplies all over the globe, competition grows fierce. Surviving the digital age in a sea of competitors requires thoughtful preparedness
5 Real Life Blockchain Implementations Outside of Cryptocurrency
Arcade City is a new peer-to-peer rideshare startup whose goal is to disrupt the disruptor. They’re taking on Uber and Lyft to cut out the middleman and protect driver rights, and they’re basing their platform on the Ethereum blockchain. Many drivers have had negative experiences using Uber
7 Tips for Successful Customization | Users Interleave Sites and Genres
Users Interleave Sites and Genres
The user's sponsored link clicks were disappointing from an advertiser's standpoint: she wasn't looking to buy on their sites, merely to look at the information they provided. For example, after having identified several possible projectors, the user wanted to estimate total cost of ownership by
Use 2-factor authentication. For accounts that don't need high security, sending SMS codes or voice codes to the user's phone is better than nothing, but NIST recommends this method be phased out. For better safety, security professionals recommend using apps like Google Authenticator, Microsoft
Store Finders and Locators
The availability of geolocation for both mobile and desktop computers has substantially improved the UX of store locators in the past decade. The ability to use their current location saves users the effort to type in the many situations when they are interested in stores close to them. This
