Whether you’re designing web pages, web-based applications (e.g., SaaS), or native mobile apps, one of the basic building blocks is the humble text-input field: a box where the user can enter some text. Uses of this widget are plenty and not the topic of this article. We should point out that there are many issues in application design relating to workflow and other big-picture questions that are important for good application user experience. (These topics are discussed in our full-day Application Design course.)
In this article, we focus on the nitty-gritty of input fields. Each of these issues may seem minor, but we repeatedly see these usability guidelines violated —...
When pages feature both vertical and horizontal scrolling, users have to move their viewport in two dimensions, which makes it hard to cover the entire space. For people with poor spatial visualization skills, it's especially challenging to plan movements along two axes across an invisible plane
The entire point of the journey-mapping process is to uncover gaps in the user experience (which are particularly common in omnichannel journeys), and then take action to optimize the experience. Insights and ownership are critical elements that are often overlooked. Any insights that emerge from
A supervisor interacts very intensely with a new employee and solicits detailed progress reports, but as the employee gains experience and the supervisor gains confidence, the need for this detailed feedback and dialog decreases. The supervisor can assign complex tasks and be confident that "no
How Blockchain Brings Innovation in Staffing?
The communication between them is increased and the data shared by both parties is safe and secure. Recruiters will determine the potential candidates and reach them. Encrypted info place informed blockchain cannot be altered and deleted making certain high security and privacy. Again, privacy and
Shaping Healthcare Ecosystem with Blockchain
Blockchain has become a hot topic of discussion these days as it has made its way into a number of industries. From finance to infrastructure, blockchain or distributed ledger has found interoperability in every sphere of work. Healthcare is another realm that has found a widespread implementation
Can the blockchain and IoT solve international freight’s issues?
Dominik Schiener: Like with most people, it started in 2012 when I first heard and read about Bitcoin. The concept behind Bitcoin intrigued me and I wanted to get involved. I started out with mining but then moved on to create my own startups in Switzerland and the UK. For the past year I’ve been
Store Finders: Why People Still Need Locator Links
Lastly, think about other tasks that might involve finding a location and provide links to the locator tool on those pages that support the tasks. For instance, after looking up information on how to return a purchase, users may want to search for a nearby store if the item can be returned in
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Journey Mapping: 9 Frequently Asked Questions
When mapping current-state journeys, you must gather qualitative research about how your customers currently perceive their interactions with your organization. This type of mapping relies on research methods that allow you to gather as much first-hand information as possible, (for example
Beyond Usability: 3 User Experiences Reshaping Their Industries
Unless you have an unlimited clothes budget, it’s unrealistic (and wasteful) to wear a new outfit for every single occasion, yet social media pressures us into it. Rent a Runway solves this tension elegantly by recycling (expensive) clothes across a large set of women. It’s an example of the
The State of Transactional Email
Even though transactional messages are typically sent after the user has placed an order, these messages have substantial business value in improving customer satisfaction. They can increase the likelihood that the user will place another order in the future. Each email is another touchpoint on the
User Intent Affects Filter Design
On the other hand, scrolling to the top of the page has some benefits as well. First, the best results will appear at the top of the list: if relevance or popularity declines dramatically with results lower down on the page, then users will see the best options sooner if they are taken to the top
Transactional Email and Confirmation Messages
At the same time, poorly designed email can erode a company's credibility. We asked users to rate their level of trust in each sender on a 1–7 scale; poor design elements decreased a company's ratings by up to 2 points. Lack of contact information was another primary concern, as was a company
WP Engine Culture Recognized at Greater Austin Business Awards
The annual Greater Austin Business Awards competition, presented by The Austin Chamber of Commerce, is designed to honor excellence in all aspects of business. In order to promote awareness and perpetuate good practices, the Awards recognize companies and organization in the Austin region for
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WP Engine Raises $30K for Central Texas Food Bank
WP Engine employees are rarely hungry. Our office kitchens are fully stocked with cereal and snacks, and lunch is catered Monday through Thursday, every week, for the entire team. Unlike the 46,000 people who rely on Central Texas Food Bank for food assistance every week, our employees don’t have
WP Engine Named a Great Place to Work in Ireland
Almost three years ago, WP Engine expanded its global presence and opened a second international office in Limerick, Ireland (our first was in London). Known as a city where technology and culture collide, Limerick has been the perfect location for WP Engine to grow and evolve. At its start, the
Design Thinking 101
Each phase is meant to be iterative and cyclical as opposed to a strictly linear process, as depicted below. It is common to return to the two understanding phases, empathize and define, after an initial prototype is built and tested. This is because it is not until wireframes are prototyped and
Storyboards Help Visualize UX Ideas
Define the persona and the scenario or user story represented. The scenario should be specific and should correspond to a single user path, so that your storyboard doesn’t split into multiple directions. For complex, multipath scenarios, maintain a 1-to-1 rule — one storyboard per one path that
Augmented Reality: What Does It Mean for UX?
For example, Waverly Labs’ earpiece called “The Pilot” actively “listens” for another language in order to translate it in real time to English (or the user’s language of choice). The user does not need to tell the earpiece to listen every time a nearby person speaks; instead, the
To Prevent Fraud, Healthcare Organizations Must Streamline Their Data Processes
Consider healthcare. In the past two years alone, 89 percent of healthcare organizations experienced some loss of control over their data, creating enormous costs. Across all industries, the average cost per compromised record is $148, but healthcare must contend with a staggering $408 per loss
The Place of Secure Browser Extensions in 2019’s Enhanced Cyber Threats
For example, security researchers in 2018 uncovered four malicious extensions in the Google Chrome Web Store. It was not a case of isolation as there were reports that in late July and early August of 2017, unknown attackers compromised the accounts of at least two Chrome extension developers. The
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Coming to Terms – Why Terms of Use are Critical for Your Company
Within the Terms of Use, you can spell out exactly what activities are prohibited on your website or platform. You can create a laundry list of prohibited practices, anything from use of profanity, multiple accounts, harassment of other users, etc. There are way too many terms that could be
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Digital Marketing Trends to Drop and Trends to Follow
Lisovetsky claims that marketing is about “how you’re talking about your product, and how you’re exposing more people to your product or service.” On the other hand, growth is where you’re “running a set of experiments, and you’re looking at the entire funnel. From the point that a
The Role of IT or an IT Consultant Provider for Business Growth
A business that continually has network problems or connectivity problems will lose business. An employee can’t work effectively when they don’t have the correct tools or appropriate access to the online information is lowered prices. If all of the work is managed by one IT person or
A Checklist for Designing Mobile Input Fields | Mastery, Mystery, and Misery: The Ideologies of Web Design
Mastery, Mystery, and Misery: The Ideologies of Web Design
One of misery design's most insidious recent examples is the idea of embedding links to advertising on the actual words of an article using a service like IntelliTxt. By sullying the very concept of navigation, such ads not only damage the user experience on the host site, they poison the well for
Priming and User Interfaces
The aesthetics and look-and-feel of a page also create first impressions about a website and a business. Below, you can see the websites for two different Chinese-restaurants. You can probably easily identify which of the two restaurants is a chain just by looking at the homepage. Although users
UX Research Cheat Sheet
When deciding where to start or what to focus on first, use some of these top UX methods. Some methods may be more appropriate than others, depending on time constraints, system maturity, type of product or service, and the current top concerns. It’s a good idea to use different or alternating
