Last week, some of the most progressive marketers and innovative thinkers using WordPress came together at the 2018 WP Engine Summit. Attendees left exhilarated and inspired to push their brands and agencies forward faster. The theme of this year’s Summit was Breakthrough. Insight into the Internet’s most forward-thinking trends like AI, voice technology, AMP, and PWA energized attendees with the knowledge and inspiration to fuel their professional breakthroughs. Additionally, Becky Hammon, Assistant Coach to the San Antonio Spurs, delivered a keynote speech to help ignite personal breakthroughs.
To conclude the Summit, we heard from WP Engine leaders who offered a look into the WP Engine roadmap. This included a look...
During Web Week, we encourage our customers to take advantage of this low-stress time of year to create more personalized, dynamic, and better-performing digital experiences. For brands and agencies, this is the perfect time to kick your feet up, re-access, and get creative. It’s the ideal time
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
5 Tips for Protecting Your FinTech Data Assets
For optimal protection of your fintech assets, Internet security specialist Sanjay Beri recommends diversifying digital financial holdings among several exchanges to limit investor exposure in the event of a cyberattack. Also, suggests the security expert, investors should keep their cryptocurrency
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Why Small Businesses Need to Be Vigilant About IoT Security Too
Don’t skimp on the quality of devices. There are plenty of low-cost devices flooding the market these days. But these off-brand devices may lack the essential security features to thwart attacks. They may also not have active development that would ensure support over the lifetime of the device
Beyond Usability: 3 User Experiences Reshaping Their Industries
When they call a regular cab, riders have no control — hence, all the anxieties listed above. With Uber, they suddenly get all the control they need: once they order an “uber”, they see how far away the car is and how much they have to wait, they know in advance how much the ride will cost
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Branding an Intranet
This kind of cagey intranet name doesn’t come easily. If you want to try one, test it out with employees before implementing it. And think about whether the name can last for years to come. Getting people to call the intranet by a different name is difficult. They will still refer to the intranet
Eartracking: A New UX-Research Method
Eartracking found another interesting difference between male and female users: Male ears twitched quite substantially when the user interface included pictures of wooly mammoths or stereo equipment. (In fact, these are the only instances in our entire research study where the micromovements
Tooltip Guidelines
Tooltips are hard to discover because they often lack visual cues. If tooltips are erratically displayed throughout your site, people may never discover them. It’s important to be consistent and provide tooltips for all the elements in your design rather than just for some. If only some of the
Progress Indicators Make a Slow System Less Insufferable
The worst design is seen on sites that warn users not to click twice by threatening them “clicking again may create an extra order” (or funds transfer, or whatever is the object of the command). First, it’s certainly a guideline for user-friendly design not to threaten the user. Second, this
Top 10 Application-Design Mistakes of 2008
As an aside, this screen also uses radio buttons incorrectly. In theory, all five choices are mutually exclusive, which does call for radio buttons. But in the user's mental model of the workflow, there are actually two issues here: (a) new vs. old customers, and (b) how to provide the measurements
The Distribution of Users’ Computer Skills: Worse Than You Think
There is one more difference between you and the average user that’s even more damaging to your ability to predict what will be a good user interface: skills in using computers, the Internet, and technology in general. Anybody who’s on a web-design team or other user experience project is a
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When to Use Which User-Experience Research Methods
While most usability studies should rely more on behavior, methods that use self-reported information can still be quite useful to designers. For example, card sorting provides insights about users' mental model of an information space, and can help determine the best information architecture
When and How to Create Customer Journey Maps
At the heart of a journey map’s narrative is what the user is doing, thinking, and feeling during the journey. These data points should be based on qualitative research, such as field studies, contextual inquiry, and diary studies. The granularity of representation can vary based on the purpose
Better Link Labels: 4Ss for Encouraging Clicks
The first few words are particularly important due to users’ tendency to scan web pages instead of thoroughly reading every word. To maximize the chance that they will find what they need, frontload links with information-carrying language. Then, the rest of the label text should work to
Why Zen Mode Isn’t the Answer to Everything
Unfortunately, software is still imperfect at guessing user intent, and will probably stay so for a long time. Most user actions are ambiguous: grabbing the mouse can mean that the user is ready to start formatting, or that she has discovered a typo in the preceding paragraph and wants to move the
UX Expert Reviews
Another key element of an actionable usability finding is a clear recommendation for how to address the issue. Often, once the issue is noticed and the underlying reason of the issue is understood, the fix will be obvious. In other cases, the recommendation may be to investigate further: to pay
How to Choose and Implement the Right Cloud-Hosted Desktop
The modern workplace is increasingly characterized by remote and contingent workers, BYOD policies, and the need for 24/7 access to data. My position as the CEO of USWired has given me a firsthand look at both the positive impact the cloud can have on businesses and the barriers to its adoption
5 Absolute, Must-Have Apps to Rock SXSW Interactive
If you haven’t gotten around to it yet (it’s okay, you can’t tell us), now’s the time to sit down, log on to SXSW.com and flip through the schedule. Make sure to create your SXSW profile first, however, because you’re not going to find time to do this twice and
The 3 Biggest Threats Healthcare Data Security is Facing Right Now
The year 2017 suffered the greatest ransomware attack in the history of the internet. The WannaCry ransomware detected in hospitals of the UK. It then exploded across the globe and affected more than 200,000 computers across 150 countries. This attack targeted the computers running with the
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
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For Startups, a SaaS Solution is an HR Killer App
One of the things that startups often struggle with is how to build a workplace culture that prioritizes diversity and inclusion. That’s what the Greenhouse ATS solution aims to help with. It does so by being one of the most data-centric ATS systems available to the startup segment, including
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
A Look Back at the 2018 WP Engine Summit | How Long Do Users Stay on Web Pages?
How Long Do Users Stay on Web Pages?
If the web page survives this first — extremely harsh — 10-second judgment, users will look around a bit. However, they're still highly likely to leave during the subsequent 20 seconds of their visit. Only after people have stayed on a page for about 30 seconds does the curve become relatively
Computer Screens Getting Bigger
The 1024×768 became the leading monitor size in 2004 and has only just been dethroned by a (slightly) larger screen resolution of 1366×768, according to StatCounter. The change over from 1024×768 to bigger screens actually occurred in 2009, but there were so many different larger-resolution
100 Million Websites
Even though there will be many more sites to come in absolute numbers, what matters to the user experience is the rate of change , which has stabilized. From tech explosion to commodity in only 15 years: that's in itself an indication of the fast-moving nature of the modern world. It probably took
