User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
Unicef.org: Important facts are sandwiched between brightly colored boxes that look like advertising. This information doesn’t have a chance of being read. It’s better to tone down the visual design to create a more balanced visual hierarchy. Also, while we support the use of the side columns
UX work happens in many different contexts, from very lean startups that employ Agile methodologies and embrace little documentation, to consulting engagements for third-party clients, all the way to large corporate or government environments with strict process and documentation requirements. What
In an intranet design, the HR representative sketches a section page with 90% of the above-fold space dedicated to the benefits of the open-enrollment period. When explaining her design, she says that this year there will be no print mailings to employees, and that people already get so many
9 Blockchains Transforming the Way We Pay, Play, and Work
Look past digital currencies’ nosebleed pricing volatility, and you’ll discover a robust, decentralized, secure database. Brands and technologists are quickly figuring out how to put this powerful ledger to good use. Here are several real-world examples that demonstrate cryptos’
Zest labs brings IoT and blockchain to the fresh food supply chain
If you think about quality in freshness, it’s more than just sensor data thrown into a block or a transaction in a block and so we see the opportunity to take this universal ZIPR code and for those folks where blockchain makes sense to their business. Given the very nature of what blockchain
How Blockchain Brings Innovation in Staffing?
The communication between them is increased and the data shared by both parties is safe and secure. Recruiters will determine the potential candidates and reach them. Encrypted info place informed blockchain cannot be altered and deleted making certain high security and privacy. Again, privacy and
Beyond Usability: 3 User Experiences Reshaping Their Industries
Pre Uber we were all plagued with standing on the corner, possibly in the rain, belongings in hand while attempting to wave down one of the few free taxis. (The worse the rain, the fewer the taxis — that’s a law of nature.) An abundance of unknowns adding further anxiety: how much is it going
a model for conducting ux workshops and exercises
Split Buttons: Definition
Split buttons are most useful in repeat-use desktop applications with a large number of commands that need to be consolidated. While split buttons are efficient for accessing the most-commonly used tools, they can have a learnability and discoverability deficit for users. Ensure that the arrow
Eartracking: A New UX-Research Method
Why do men’s ears react more strongly than women’s ears to webpages with pictures of wooly mammoths? We can only speculate, but it’s likely that during the era of the cave people, it was mainly the men of the tribe who were assigned to hunt the wooly mammoth, and since such a kill would be a
When to Use Which User-Experience Research Methods
While it's not realistic to use the full set of methods on a given project, nearly all projects would benefit from multiple research methods and from combining insights. Unfortunately many design teams only use one or two methods that they are familiar with. The key question is what to do when
Indicators, Validations, and Notifications: Pick the Correct Communication Option
Although, as we’ll see later, indicators are used quite frequently to signal validation errors or notifications, they can also be used on their own. Indicators are visual cues intended to attract users’ attention to a particular piece of content or UI element that is dynamic in nature. (If
Top 10 Intranet Trends of 2016
Enbridge periodically asks users for feedback about the search right in the UI and collects additional feedback from content owners, site owners, and business units. The team then uses the information to improve search — such as by adjusting keywords and adding metadata. Team members also change
Seamlessness in the Omnichannel User Experience
User research such as field studies and diary studies can help you answer these questions and uncover ways to streamline the customer journey. In particular, diary studies help you understand experiences that unfold over time and provide data for customer-journey maps, which are important for
a model for conducting ux workshops and exercises
8 Steps to Prepare for the Holiday Shopping Season
In the preseason lull, while call volume is still fairly low, ask your call center to analyze customer support inquiries for the top problems and questions. You'll likely find that some calls are due to poor website usability or missing information on specific pages. Fix the problems. (Adding a FAQ
"Get Started" Stops Users
A gaze plot showing two users’ fixations (one plotted in purple, the other in red) when looking for information on the Splitwise homepage. After users saw the Get Started button, they stopped looking for more information about the service, assuming it wasn’t available on the page. (A gaze plot
WP Engine's London Office Recognised as a Great Place to Work
In 2015, WP Engine opened our first global office in London as a physical representation of our desire to expand our team of WordPress specialists and better serve our customers globally. Since then, we’ve worked hard to create a workplace that is collaborative, productive, and fun. Today, we
WordPress for Good: The Price of Water .
Earlier this year, we honored Webby for Good nominees using WordPress to bring positive changes to the world. On November 15th, 2018 industry experts and technology innovators from across the EU will meet for the Webby’s European sister show, The Lovie Awards. Winners are selected for creating a
WP Engine Participates in the Day of Understanding
Diversity has long been an important topic for WP Engine. CEO Heather Brunner often says “diversity attracts diversity.” This means that as a company naturally attracts and retains diverse talent, that diversity is sustained from the inside by employee referrals. Ultimately, the
The Potential “Holy Shit” Threats Surrounding AI and ML
Greats like Stephen Hawking warns that when people become unable to compete with advanced AI, “it could spell the end of the human race.” “I would say that one of the things we ought not to do is to press full steam ahead on building superintelligence without giving thought to the potential
8 predictions for the future of IoT in 2017
With higher value and higher consequence devices, like those found in an automobile, automakers will start to pay closer attention to security in a number of ways, from encrypting and securing control planes like CANbus–which previously were assumed to be secure via obscurity–as
The 3 Biggest Threats Healthcare Data Security is Facing Right Now
Researchers highlight multiple entries that threat actors can use to exploit the hospital supply chain. The potential one is the device manufacturer; a hospital or medical facility has no idea whether the devices they use meet quality and safety standards or get tampered during the manufacturing
How to Save Money Filing Patents
For example, in Size Appeal of Novalar Pharmaceuticals, Inc., SBA No. SIZ-4977 (2008), the SBA Size Determination Board determined that an “affiliation” with an individual minority stockholder (a venture capital firm) transformed the otherwise small medical device startup company into a large
a model for conducting ux workshops and exercises
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
5 Real Life Blockchain Implementations Outside of Cryptocurrency
Medicalchain aims to use blockchain technology to securely store medical records. Using a distributed ledger for healthcare is a godsend as it allows doctors, hospitals, laboratories, pharmacists, and health insurers to have more immediate access to health records, which could help save lives
A Model for Conducting UX Workshops and Exercises | Responsive Web Design (RWD) and User Experience
Responsive Web Design (RWD) and User Experience
Responsive design is a tool, not a cure-all. While using responsive design has many perks when designing across devices, using the technique does not ensure a usable experience (just as using a gourmet recipe does not ensure the creation of a magnificent meal.) Teams must focus on the details of
Pop-ups and Adaptive Help Get A Refresh
These components aren’t new. Researchers in Human Computer Interaction have studied adaptive help systems since the late 1980s. Microsoft Office products have used small pop-up windows for their help system for years. What is new is that high-influence leaders on the web have adopted them. As
Back-to-Top Button Design Guidelines
The popularity of responsive web design has led to a proliferation of single-column, long-page designs both on mobile and desktop. A consequence of these designs has been the Back to Top button, which is a shortcut that allows users to quickly navigate to the top of the page. When users get at the
