User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
Scrolling and “swiping” horizontally on the desktop is a different experience than on touchscreen tablets and mobile devices. This is one more example of why it is important to understand that people use mobile devices, tablets, and desktops differently, and why it’s beneficial to optimize
Recommendation engines are now common on a variety of websites and apps, often using some kind of artificial intelligence (AI) to drive personalized choices. With increased reliance on recommendations to direct users to items relevant to them, presenting lists of recommended content clearly, in a
An architect in our study who had many years of experience using AutoCAD struggled to understand when she could or couldn’t “dock” various floating panels to keep them pinned to one side of the screen. In the same session, she tried multiple times to get a floating panel to dock to the left
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Can the blockchain and IoT solve international freight’s issues?
DS: The initial concept behind CargoChain was initiated about six months ago, when I was researching what I wanted to develop for the Shanghai Blockchain Hackathon. As is nearly always the case in the blockchain space, you’re looking from an outsider’s perspective to figure out where blockchain
The Four Dimensions of Tone of Voice
We wanted to make sure changes in the 4 tone-of-voice dimensions would be noticeable to our users, and not just theoretical concepts. In preparation for an upcoming study, we used these 4 dimensions to create paired tone-of-voice samples for made-up websites from 4 industries (2 samples per
a model for conducting ux workshops and exercises
User Experience vs. Customer Experience: What’s the difference?
A good relationship-level experience requires good interaction-level and journey-level experiences, but the whole is more than the sum of its parts. It’s not enough to have good interaction- or journey-level experiences to get a good relationship-level experience. A good relationship-level
Beyond Usability: 3 User Experiences Reshaping Their Industries
Unless you have an unlimited clothes budget, it’s unrealistic (and wasteful) to wear a new outfit for every single occasion, yet social media pressures us into it. Rent a Runway solves this tension elegantly by recycling (expensive) clothes across a large set of women. It’s an example of the
Generic Commands
Currently, the only generic Web commands that truly work are those in browsers rather than on individual sites. Examples include Back, Forward, and Print. In the latter case, it would be much more useful if the generic Print button subsumed a page's Printer-friendly version feature; clicking Print
Indicators, Validations, and Notifications: Pick the Correct Communication Option
American Century Investments used a conditional indicator to provide information regarding a specific stock’s performance. When the daily change was negative, the indicator was a red arrow pointing down. When the daily change was positive, it showed a green arrow pointing up. The condition of the
Layered Interaction Analysis of Direct Manipulation (Jakob Nielsen)
Analyzing the concept of direct manipulation according to a detailed layered interaction model indicates several modifications to a simplistic view-especially with respect to error situations where usability often is better served by explicit error handling. Furthermore, it seems that a more
Comparison Tables for Products, Services, and Features
The biggest problem with most comparison tables isn’t a design problem, it’s a content problem. When attribute information is missing, incomplete, or inconsistent across similar offerings, otherwise handy comparison tables quickly become useless. This is especially problematic for dynamic
a model for conducting ux workshops and exercises
The Attention Economy
Today, the dynamics of the attention economy incentivize companies to draw users in to spend more and more time on apps and sites. Designers who create sites and apps understand that their products vie for the limited resource of users’ attention in a highly competitive market. The hope of
The Mobile Checkout Experience
Entering credit-card details is labor-intensive, annoying, and, especially on mobile, error-prone; moreover, users on the go may not always have their credit card handy. Many of our study participants took advantage of easy-payment options such as PayPal or Apple Pay. Not only did these services
Introducing Revolution Pro, the First Block-Based Genesis Theme
Atomic Blocks is one of the most popular and most downloaded libraries of beautiful, responsive, and customizable blocks for WordPress 5.0. In addition to giving users the ability to quickly add great-looking elements to their web pages without touching a line of code, Atomic Blocks also offers
WP Engine CEO Heather Brunner Named DivInc Executive of the Year
Heather’s leadership at WP Engine has been instrumental in helping the company build an enduring, predictable business, particularly after a key investment from Silver Lake last January, as well as the recent acquisition of StudioPress. Heather also heads a diverse leadership team and has
How to Try Gutenberg Safely in a Sandbox Environment .
Because you are in a safe, copied sandbox environment, you can safely test the Gutenberg editor here. Take a look around the new editor and make sure the editing experience makes sense, and that any custom fields your plugins or theme have added to the editor page still appear. After running these
AI Learning Algorithms Find Your New Target Groups
In the B2C area, for example, this can be implemented well with Facebook custom audiences. AI is also playing an increasingly important role in content marketing. Algorithms help to semantic conceptualize content. For example, the word-to-vec algorithm automatically forms content as vectors that
What Frequent Fliers Need to Know About Airport Facial Recognition
Unfortunately, foreign nationals traveling to the U.S. don’t have the right to opt out of the facial recognition program. As soon as the biometric exit program becomes the national norm, travelers from outside the U.S. must agree to undergo facial recognition scans to confirm their
Groundbreaking Tips for Managing Big Data
Big data is the type of data that is characterized by informational and technical features. A huge and ever-growing data volume, a variety of data formats and a log of records nature belong to the informational aspects. Traditional solutions are no longer suitable for capturing, storing and
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
a model for conducting ux workshops and exercises
Argentina is Stepping-Up as a Country of Web Developers
Latin America is currently trending as a tech hub, with capabilities in information technologies. It has established its own ecosystem and become a key destination for startups due to the number of successful businesses emerging throughout the last few years. US firms are looking to Latam hotspots
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A Model for Conducting UX Workshops and Exercises | Ensure High Contrast for Text Over Images
Ensure High Contrast for Text Over Images
Left: In this edited version, a blur has been added to bottom of photos containing text, and the font color has been changed to the default dark colors instead of white. Additionally, the text has been moved down to have consistent placement with other grid items, allowing the blur to be contained
Give Thanks for Good UX
While many items on this list are mobile or device-centric, desktop shan’t be left behind. Microsoft’s modern browsers have a setting to make passwords visible, so people can more easily confirm that their password is correct. (We’ve longed for the option to toggle password masking for a
The Role of Enhancement in Web Design
On Cartoon Network’s responsive site, hovering on the Video option in the navigation bar exposes shortcuts to specific-characters’ video pages. This feature is an enhancement: it does add to the experience, but is not essential for accessing the corresponding content. The inability to access
