User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
Collaboratively identify common themes or elements that surfaced throughout the designs. Give groups a collective “$100” (or any other monetary value) to spend on the list of features or concepts that have emerged from the workshop up to this point. Have the group decide together how to
Regardless of your own perception of design thinking, it is important to have an educated understanding of how others define design thinking. As indicated above, design thinking can mean a variety of things to different people. When collaborating or sharing your own experiences (whether positive or
Aggregated empathy maps can also become ways to summarize other qualitative data like surveys and field studies. For example, an empathy map can be used to communicate a persona, instead of the traditional ‘business card’ approach. As more research is gathered about that persona, you can circle
Transparency In The Cryptocurrency Ecosystem with James Giancotti
With Alluva, contributors will have the ability to look at every available cryptocurrency and offer their best calls on where prices will be in a day, week, six months, and 12 months. To compensate contributors for that work, they’ll receive a small reward fee. The rewards don’t stop there
The Future of Blockchain: Technology Partnerships with AI, Bots, and IoT
As these chatbots become increasingly more knowledgeable through being put through the paces of assisting with customer service requests and marketing interactions, they will be able to do more and become more seamless in their communication capabilities. For example, the current natural language
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Branding an Intranet
Most Intranets are created and owned by IT, HR, Corporate Communications, or a combination of these departments. While these teams have the necessary skills to create and maintain great intranets, they don’t usually include experts in branding. Thus, intranets frequently lack a brand identity. A
an a model for conducting ux workshops and exercises process
Brand Is Experience in the Digital Age
Though interaction has always been important for forming customer impressions in service industries — customers would quit going to McDonalds if they were consistently treated rudely by staff no matter how highly they rate the fries — what’s new is that interaction and user experience have
Why Personas Fail
Not everybody knows why they’re useful and how to reference them. It is up to you to educate your stakeholders, illustrate their effectiveness, and solidify their use on projects. Lead by example: don’t let the personas fizzle out, continue to bring them into meetings to set the stage for
Help People Create Passwords That They Can Actually Remember
For passwords, once created, we usually only need to recall them when we attempt to log in. This may be too late: by the time we need the password, we may have already forgotten it. We could spot-quiz users while they are on the website or in the app, but while this might reinforce password memory
3 Design Considerations for Effective Mobile-App Permission Requests
In the United Airlines iOS app, the purpose string reads more like placeholder text than informative description. It makes the app look clumsy and arouse suspicion. (The capitalization of the words Travel and Payment also seems random and reinforces the impression of unprofessionalism.) Moreover
Contextual Menus: Delivering Relevant Tools for Tasks
Rather than hiding irrelevant actions, disable them so that users won’t have to try to find where menu items disappeared, nor will they have to determine how to get the system back in the proper context to reveal a specific command. Also, make sure that you include all options (instead of just
Communicating Ecommerce Discounts and Promotions
For minimum-spend promotions, sites should tell users exactly how much more they need to spend to qualify for the offer. Lake Champlain Chocolates’ cart page correctly alerted users that When your subtotal reaches $95.00, you will receive an 8-piece Chocolates of Vermont as our gift! However, it
out a model for conducting ux workshops and exercises of
Sympathy vs. Empathy in UX
Recruit team members with a variety of backgrounds and demographics. That will not guarantee empathy for users, but will at least be a first step in the right direction. Diversity must go wide to include experiences, skills, and attitudes acquired and evolved over each employee’s lifetime —
Pricing information gives B2B sites a competitive advantage
B2B transactions tend to have high-price tags and purchase decisions could result in strong repercussions. Relieve any tension people might have about doing business with your organization by offering details about products and services in a meaningful manner. This means being candid about the
A Look Back at the 2018 WP Engine Summit
To conclude the Summit, we heard from WP Engine leaders who offered a look into the WP Engine roadmap. This included a look at newly released products, like our Global Edge Security offering in partnership with Cloudflare, as well as a deep-dive into our recent acquisition of StudioPress. To wrap
A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
WP Engine Named a Great Place to Work in Ireland
I had never experienced a work culture as wonderful as the WP Engine culture before,” said Darren O’Dwyer, a Senior Talent Advisor at WP Engine’s Limerick office. “I love it here, the people genuinely enjoy working here, which makes the work environment a great place to be, and we have
4 Reasons Behind Slow Adoption of IoT
The best thing about it is that all these interconnected devices and beings are going to be able to communicate with one another. But when is this going to happen? Of course, some changes are already obvious and people are currently working in order to develop more of the IoT technology, but
Which Countries Have the Strictest Internet Censorship?
The future of Iranian internet censorship is not looking positive, with a new government department that seems to be tasked with exerting even more control over the internet. On top of this, the Iranian government is almost ready to unveil its national intranet, which could restrict content even
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Is Artificial Intelligence Still Relevant for Startups?
Hazus, along with Esri and Geospiza, is doing something similar with FEMA data. These organizations are creating AI dashboards using predictive analytics around disaster and emergency response. That team could tell you the best bet when responding to a tornado, hurricane, or earthquake plaguing a
is a model for conducting ux workshops and exercises did
Top 10 Latin American IoT Startups to Watch
Brazil-based SensorBox helps reduce business losses caused by blackouts through cloud-based monitoring that predicts and reports problems with power sources. When SensorBox detects unusual activity, such as a temperature spike in a hospital, it sends an alert and allows users to control equipment
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A Model for Conducting UX Workshops and Exercises | Page Parking: Millennials' Multi-Tab Mania
Page Parking: Millennials' Multi-Tab Mania
For sure, saying that page parking is characteristic of younger adults doesn’t mean that older adults don’t do it. However, we observe page parking substantially more often in user research with Millennials than with other age groups. Conversely, of course, many Millennials are power users and
Flat Design: Its Origins, Its Problems, and Why Flat 2.0 Is Better for Users
The homepage of Trader Joe’s displays a variety of clickability signifiers. (1) The blue, underlined text of View All is a traditional signifier. (2) The flat, red background on the Find link is reminiscent of a button, even without 3D or realistic visual effects. (3) The black links in the main
Site Map Usability, 1st study
I have often predicted that Internet Explorer version 8 will be the first decent Web browser. One feature request for version 8 is better navigation support by offering a visualization feature that would pull the site map out of the website and make it a standardized browser element. Unfortunately
