User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
For sure, anybody who works on a design project will have a more accurate and detailed mental model of the user interface than an outsider. If you target a broad consumer audience, you will also have a higher IQ than your average user, higher literacy levels, and, most likely, you’ll be younger
The distinction here is an important one, and goes well beyond the narrow view of qualitative as “open ended” as in an open-ended survey question. Rather, studies that are qualitative in nature generate data about behaviors or attitudes based on observing them directly, whereas in quantitative
Any budget that has room for an expensive glossy redesign should also have room for usability testing. As demonstrated in this article, a single day of user research easily identifies the worst design flaws. This tiny investment protects you from wasted investments in trendy design that will damage
Blockchain-Based Data Security Taking Over Key Industries
One of the leading innovators in blockchain technology has been ALTR. In June 2018, ALTR made a splash in the healthcare scene with its announcement of multi-million-dollar funding to advance is blockchain cybersecurity initiative. The company’s proprietary Altrchain technology, a blockchain
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Images of Fitbit next smartwatch reveal heart-rate improvements
Fitbit is on schedule, as its boss James Park keeps reminding us, to launch its next smartwatch by the end of the year. We don’t know what the smartwatch will be called, though Blaze 2 seems likely, but thanks to leaks we know its design and some of the hardware improvements. Images obtained by
The Impact of Interaction Design on Brand Perception
A direct-manipulation interface would allow users to click directly on the desired spot on the map or drag a rectangle to specify the area they want. However, the site currently uses an indirect-manipulation interface for zooming, where the user has to click a plus or a minus button. Moving the map
youve a model for conducting ux workshops and exercises on
Alternative Payment Methods Enable International Purchases
In some cases, the payment method can offer a competitive advantage. For instance, the password manager 1Password only offered credit cards as a payment method, while a competitor, Dashlane, accepted PayPal in addition to credit cards. In both cases, the sites were available in 10 or more
Trustworthiness in Web Design: 4 Credibility Factors
UniHomeCleaning.com.sg: Participants commented that the website only displayed photos of clean places and not of the actual cleaning process. Although this was not a deal breaker for the site (which did include text explaining what services were included), people appreciated competitors’ photos
Radio Buttons: Always Select One?
A radio button default selection that designers often struggle with is whether to select a gender or a designation such as Mr., Mrs., Ms., or Miss. Designers don't want to offend customers or risk addressing a person with the wrong designation, so they leave the radio buttons all blank by default
7 Tips for Successful Customization
Such a “forced” customization in the beginning is more acceptable on an intranet, where site designers and developers know that the user will return over time. For most systems, return visitors are not guaranteed. Therefore, it is best not to interrupt their early interactions by asking
Empathy Mapping: The First Step in Design Thinking
Our users are complex humans. It is natural (and extremely beneficial) to see juxtaposition between quadrants. You will also encounter inconsistencies — for example, seemingly positive actions but negative quotes or emotions coming from the same user. This is when empathy maps become treasure
User Experience vs. Customer Experience: What’s the difference?
For example, the claims process may function flawlessly and meet user needs when tested in the lab, but if the information provided in the confirmation email contradicts or confuses the messaging from the claim workflow, the journey breaks down. And if the entire claims process changes dramatically
gain a model for conducting ux workshops and exercises other
UX Guidelines for Ecommerce Homepages, Category Pages, and Product Listing Pages
People who browse ecommerce websites need to get a clear understanding of the options available to them, with a minimum expense of time or effort. A good presentation of the breadth of products available both on the homepage and within the category pages, as well as clear, descriptive product
Celebrating Holidays and Special Occasions on Websites
Why do websites decorate for holidays? Even more interestingly, why do websites celebrate special occasions that are unrelated to their main topic? For example, many sites having nothing to do with sports featured special recognition of the Olympics, World Cup soccer, and other major sporting
WP Engine Launches World's First Global Edge Security For WordPress with Cloudflare
It comes then as no surprise that Gartner forecasts worldwide enterprise security spending to total $96.3 billion in 2018. Organizations are spending more on security as a result of these incidents, increased regulations, shifting buyer mindsets, awareness of emerging threats and higher levels of
Recapping the State of the Word 2018
Widgets are the content that sit around, above and below the post content. Phase two will be transitioning these widgets, written in PHP, to blocks you can implement in the sidebar and other areas of your website. This will address a whole in the Classic Editor to Gutenberg transition because many
A First Look at WordCamp US .
People of all skill levels are welcome to join in contribution to WCUS 2018 Contributor Day. The event will be held Sunday, December 9th at the Music City Center in Exhibit Hall B. Teams include Accessibility, Community, Core. Design, Documentation, Gutenberg, Hosting, Marketing, Meta, Mobile
4 Reasons Behind Slow Adoption of IoT
When it comes to the Internet of Things, there is a lack of small business case studies, which are the key aspect that would influence other businesses to move towards a more digitalized world. Given the fact that people don’t have enough stories to tell about great IoT project, and there’s a
1Password Unveils 1Password Advanced Protection
Check which version of 1Password your employees are using to ensure they have the latest security and feature updates. Guard against breaches and unauthorized access. Data breaches are getting more significant and more costly. According to a report by IBM, the average cost of a data breach has
AI Learning Algorithms Find Your New Target Groups
While the current communication is still between consumer and corporate bot, it will be increased next year. Therefore, marketing activities have to be adapted to the bot channels. SEO and SMM will also have to rethink things. The so-called “Bot Engine Optimization,” or BEO for short
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
time a model for conducting ux workshops and exercises feels
Open Plan Offices Kill Productivity. Here’s What to Do Instead.
For years, the business world lived under the false pretense that open plan offices were a killer idea. I myself even bought into the hype. At Netconcepts, the digital agency I founded (and sold in 2010), only the executives had offices with doors that closed. Open plan offices were a win-win for
4 Unique Growth Tactics for 2020
Typically, cold emails to journalists at huge publications like FastCompany would result in deleted or ignored emails. But utilizing HARO, you can share your expertise and showcase your brand to potentially millions of monthly readers. With most contributions, you will also earn a link back to
A Model for Conducting UX Workshops and Exercises | Homepage Design Changes
Homepage Design Changes
Although both versions have 7 tabs, the newer design's tabs reached all the way across the page and the color scheme indicating the selected tab was changed. More important, the actual navigation categories were also changed. The 2002 IA categories were Front Page, Enterprise, E-Business
Store Finders and Locators
Websites play a major role in helping customers find their way to company locations, including branches, stores, offices, dealers, and other outlets such as ATMs, package-dropoff points, or facilities that accept returned goods for ecommerce sites. Whenever customers need to do business at a
Top 10 Mistakes in Web Design
For other pages than the homepage, start the title with a few of the most salient information-carrying words that describe the specifics of what users will find on that page. Since the page title is used as the window title in the browser, it's also used as the label for that window in the taskbar
