User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
Each participant has a set amount of time to both present and receive critique; for example, three minutes to present and five minutes to receive critique. The facilitator should instruct participants to post their sketches to the wall and explain the core idea, while the other team members who are
However, because horizontal scrolling is a lot less common on desktops, users often have no idea that they can discover content by “swiping” on large screens. Since people interact with mobile and desktop devices differently, the one-size-fits-all approach can backfire. The key point is that
The participant was comparing 2 scooter models on the Vespa website. He read all the Fuel and Speed details of each model — fuel consumption, top speed, engine, tank capacity. He then moved to the Dimensions area, scanned, and scrolled down further. The list of links seemed to indicate that
Optimizing Business Decisions With Blockchain Technology
Decentralized Autonomous Organizations (DAO) is the name given to the organizations where decisions are made electronically through the blockchain and smart contracts system.When a business operates in such a system, it is governed by rules established through open voting with the weight of each
Zest labs brings IoT and blockchain to the fresh food supply chain
Food waste costs the nation an estimated $218 billion per year according to the NRDC. Produce picked on the same day is not all equal and will not necessarily have the same shelf life, depending on metrics such as humidity and field and storage temperatures. This brings best by dates into
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Browser and GUI Chrome
What do we mean when talking about the "chrome" in a user interface design? An attendee asked this question during a recent course on Visual Design for Mobile and Tablet. Whenever someone asks us a basic question, I assume that many more people want the answer as well — and thus, this article on
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Brand Is Experience in the Digital Age
Why is it important to understand the components of brand, and to differentiate brand from its common misinterpretation as simply a logo, a figurehead, or a website, among other things? Only when all three brand components — visuals, tone, and behaviors — are present and true to the core brand
Beyond Usability: 3 User Experiences Reshaping Their Industries
Take Uber for example. While the experience is hugely popular and generally pain free, there is room for enhancement — especially for large groups travelling together. Currently, a group must problem-solve in order to figure out how many “ubers” to call and and how many passengers can fit in
UI Copy: UX Guidelines for Command Names and Keyboard Shortcuts
Don’t set a keyboard shortcut just because you think the combination is unique; it needs to be easy to learn and memorize. Use a clear, consistent system and always associate symbols and functions with the name of the button on the keyboard. Many users don’t know what certain symbols or button
How to Report Errors in Forms: 10 Design Guidelines
Inline validation can also be used to indicate successful completion. For example, if your users must create a unique username, a green checkmark and a message that the username is available let users know they can proceed to the next step. Follow the error-prevention guidelines: offer suggestions
Top 10 Application-Design Mistakes of 2008
Users will most likely fail if you deviate from expectations on something as basic as the controls to operate a UI. And, even if they don't fail, they'll expend substantial brainpower trying to operate something that shouldn't require a second thought. Users' cognitive resources are better spent
Informational Articles Must Ask For the Order
The Iams kitten food page contained a clear link to Feeding Tips for Growing Kittens , which was highly attractive: all of our test users clicked it. The article was also very interesting and informative: all users scrolled through four screens of text. At the bottom of this fairly large page
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Usability 101: Introduction to Usability
Usability and utility are equally important and together determine whether something is useful: It matters little that something is easy if it's not what you want. It's also no good if the system can hypothetically do what you want, but you can't make it happen because the user interface is too
Tips for Better Product Descriptions on Websites
For instance, Anthropologie.com offered an item called Pilcro Hyphen Embroidered Chinos. The embroidery was a feature notable enough to be mentioned in the product name. However, the accompanying text about the item, listed under a Details label, made no mention of the embroidery. Only when a
WordPress for Good: The Price of Water .
Earlier this year, we honored Webby for Good nominees using WordPress to bring positive changes to the world. On November 15th, 2018 industry experts and technology innovators from across the EU will meet for the Webby’s European sister show, The Lovie Awards. Winners are selected for creating a
A Look at WordCamp Los Angeles 2018 .
Surprisingly, my favorite session of the weekend came from Joe A Simpson Jr who brought a refreshing perspective to why accessibility is important. Imagine a colorblind person watching a football game in which team uniforms were all solid colors. Through a color simulator, we couldn’t tell the
Always Innovating for You: WP Engine Mid-Year Review 2018
As voice technology continues to expand and see greater adoption, expectations that digital experiences include voice tech are growing. The Amazon Polly plugin for WordPress, co-authored by AWS and WP Engine, lets users bring voice technology to their websites by turning text into lifelike speech
29% of Internet Users Have Bought Things From Spam Email?? Say It Aint So!
The announcement of the study concludes with these funny lines, from Anstis again: “The other way to look at this situation is from a spammer’s perspective. There are approximately 250 million people out there who are interested in these kinds of products and have made purchases from
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Repositioning Your Brand Against Cybercrimes Through VPNs
Earlier last year, the Cambridge Analytica scandal made headlines in the world, shaking the public’s trust in Facebook to the foundations. As if that was not enough, hackers came calling and were able to gain access to over 30 million users’ records in September 2018. In what seemed the most
Small Business Marketing Strategies that Will Work for You
Make all of your business accounts social media websites — and work them. Social media attracts more leads than retail marketing. Everyone uses Facebook, Instagram, and Twitter to search for online shopping stores and coupon codes. If your business has no visibility on social media channels
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Images of Fitbit next smartwatch reveal heart-rate improvements
Fitbit is on schedule, as its boss James Park keeps reminding us, to launch its next smartwatch by the end of the year. We don’t know what the smartwatch will be called, though Blaze 2 seems likely, but thanks to leaks we know its design and some of the hardware improvements. Images obtained by
How New Tech Startups Can Differentiate Themselves
There’s a lot you can learn from your competition, including which brand personalities are already accounted for in your industry. Sometimes, all it takes is a new vision for a brand identity, like a different tone or different personality, to differentiate a company and reach a new audience. For
A Model for Conducting UX Workshops and Exercises | Pop-ups and Adaptive Help Get A Refresh
Pop-ups and Adaptive Help Get A Refresh
One advantage to presenting help information on the same page with the main content is that people don’t have to leave their current location to go look at help This supports rule #3 above, because it requires minimal context switching and makes it easy for people to continue where they left off
Direct Access vs. Sequential Access: UX Definition
The carousel has always been a popular way to stick content on the front page without taking up too much space and has seen a resurgence with the advent of the iPad. (Original iPad designs were fascinated by the etched screen aesthetic and wanted to control the layout in the tiniest detail. As a
"Get Started" Stops Users
On the T-Mobile website, the information the user was really looking for was hidden in plain sight, just above the Start Shopping call-to-action, in small, thin text (With T-Mobile ONE™, get 4 lines of unlimited talk, text, and LTE data on your smartphone for $40 each with AutoPay. Plus, with
