User experience, especially today, is not a siloed practice. To collect knowledge, generate new ideas, and ideate on design solutions, it’s best to bring people together. This job often falls on UX and occurs in the form of workshops for ideation, prioritization of ideas, affinity diagramming, or creating empathy maps and numerous other design artifacts. All these team activities are usually facilitated by UX professionals.
The facilitator’s responsibility is to make sure that the time spent in activities or exercises is as productive as possible for participants — clients, stakeholders and other team members —and generates the insights needed to move your project forward.
Prioritization charts are helpful outside of work, as well. If you are considering a new job opportunity, try plotting opportunities against the things most important to you: pay, travel, growth, or mentorship. If you are contemplating a big trip, perhaps you plot cities against what you value
Context is the setting (time and place) in which the UX story takes place. Providing an environment for the story aids in understanding where the designed experience fits in. This context can also act as the starting point from which the plot can be built — it can be the source of story conflict
Even if your organization’s characteristics fit that list, we usually advise against a totally flat UI in most situations. There are some cases where a totally flat design won’t do much harm — in designer portfolios or very simple marketing sites, for example. Such sites those can benefit
Cryptocurrency Fraud Is the Exception, Not the Rule
One of the most important stipulations for publicly traded companies approved by the SEC is transparency — and transparency is one of the main reasons why blockchain-based transactions were invented in the first place. Along with being publicly visible and accountable, organizations should work
When Will You Be Able to Use Cryptocurrency to Buy a Pack of Gum?
While it’s true that crypto — bitcoin in particular — had a terrible 2018, with falling prices dominating the news, the outlook for 2019 is less grim. While crypto won’t wipe out the current fiat system in the next few years, a number of retailers — mostly online — are beginning
JS-Kit Score: Turn Your Site into a Localized Digg
Of course, because this is the only page on ReadWriteWeb that is running a Score widget, it won’t have any data on which content is the highest rated site wide. But the ease of installation is what really catches the eye. JS-Kit is building a suite of tools for web publishers that are modular
Beyond Usability: 3 User Experiences Reshaping Their Industries
When they call a regular cab, riders have no control — hence, all the anxieties listed above. With Uber, they suddenly get all the control they need: once they order an “uber”, they see how far away the car is and how much they have to wait, they know in advance how much the ride will cost
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User Need Statements
As their name suggests, user need statements articulate the end user’s problem we are going to solve, and why it is worth solving. They are a tool to help us stop thinking about users’ needs as nouns and start thinking about them as verbs. When done collaboratively and correctly, they can serve
Centered Logos Hurt Website Navigation
It appears that other factors (such as the contrast, padding, and legibility of the brand name) affect brand recall more than the position in the center of the page versus the top left corner. For example, the Nolitan hotel websites had a background image behind the logo, which may have
Instructional Overlays and Coach Marks for Mobile Apps
Users cannot be expected to read a manual before using your app. People do not launch an app to spend time learning how to use the interface, but rather to complete a task in as short an amount of time as possible, using the least amount of effort possible. This is the paradox of the active user
Progress Indicators Make a Slow System Less Insufferable
Provide a general time estimate. (Don’t try to be exact, as it will inevitably be inaccurate at some point and the site’s credibility will suffer.) A simple, “This might take at least a minute” or “About 3 minutes remaining” can be enough to inform the user and encourage them to wait it
Modal & Nonmodal Dialogs: When (& When Not) to Use Them
However, it’s important to note that a modal with multiple steps will just prolong the amount of time spent away from the main tasks, making it more likely that users will forget what they were doing in the first place. So if you must do multiple-step modals, give users a sense of their progress
The Attention Economy
We anticipate that the trends we now observe in designing for attention will continue to evolve. Many companies will choose to create even more attention-grabbing advertisements. Automatically playing videos and unskippable advertisements are almost universally unpopular among users, but designs
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Tesla’s Touchscreen UI: A Case Study of Car-Dashboard User Interface
While touchscreen dashboards offer more flexibility than real dashboards, they have one big disadvantage: no haptic feedback. In order to reliably touch these buttons, people must look at them. Whereas with a physical button we can learn its location and acquire it without directing much, if any
How to use Screening Questions to Select the Right Participants for User Research
You can incorporate distractors into multiple-choice screening questions by providing answer choices that include both your target response and several equally plausible responses. The distractor answers should be realistic both as activities that people would do and as research topics for an
A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
A Look Back at the 2018 WP Engine Summit
In our third round of keynotes on Thursday, we heard from tech leaders about breaking edge technologies and the ethics that accompany them. Barb Palsner, Global Product Partnership at Google, talked about the importance of a mobile-first approach and technologies like AMP and PWA that can work
A Look at WordCamp Los Angeles 2018 .
There are so many things to love about WordCamp. The one thing that makes these events uniquely awesome is it’s inclusion of different people of all backgrounds, skills, and interests. This made for a comfortable, safe environment to truly learn and explore the open-source world of WP. Huge
Discovering the threats below the surface on the Dark Web
Beyond techniques that talk about how to carry out hacks, there are often discussions surrounding vulnerabilities that companies should take notice of. Whether they concern vulnerabilities in a widely utilized open source library, or the fact that hospitals are more likely to pay ransoms quickly to
Three things every IoT manufacturer should do to improve security
When it comes to security, corporations are struggling to keep up with the speed at which problems evolve. For example, a researcher with Google Project Zero recently discovered a flaw in Broadcom Wi-Fi chips that could allow someone to remotely execute code on affected iPhones, Nexuses and
The future of tokenization and blockchain is not just ICOs
Voting and governance through tokenization has been done through Distributed Autonomous Organizations (DAOs). While in an ideal world the voting rights would work very similar to standard governance in companies, but there are again no regulations. This may prove to be an issue in specific
3 Free Banking Apps for Entrepreneurs
Chime is a mobile banking app with the slogan “banking like it should be,” and it offers a two-pronged approach to ensuring entrepreneurs are successful: saving money and managing it. One of the fastest-growing bank accounts in the U.S., Chime provides a spending account, a Chime Visa debit
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Focusing On Debt Consolidation Helps Startups To Be More Organized
You will also have to consider the different criteria for eligibility of such loans and fulfill it to procure the loan from a leading consolidating firm. These criteria include having a credit score of around 500 or more and a business that is not less than six months old. Apart from that, your
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A Model for Conducting UX Workshops and Exercises | Change vs. Stability in Web Usability Guidelines
Change vs. Stability in Web Usability Guidelines
Take, for example, the guideline to avoid splash screens. The best-selling Web design book in the 1990s strongly advocated splash screens, which is why I had to campaign so strongly against them in 1999. I don't bother mentioning splash screens in my current courses, however, because no decent
Above, we have illustrated where the virtual fold occurs at a resolution of 1366x768. As you can see, it is not obvious that there is content below the fold. Instead, users may believe that their only choices are the two buttons overlaying the image (Individuals & Families, Small Business
The Same Link Twice on the Same Page: Do Duplicates Help or Hurt?
MassGeneral.org: Options to make an appointment are listed in multiple ways. To make it worse, they can be seen together within the same view. The redundancy makes users wonder if the links support different actions (e.g., make an appointment online versus calling to make an appointment). It is
