Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Whether you're designing web pages, web-based applications (e.g., SaaS), or native mobile apps, one of the basic building blocks is the humble text-input field: a box where the user can enter some text. Uses of this widget are plenty and not the topic of this article. We should point out that there
But Xero might be a more interesting example, simply because it targets the traditionally dry domain of accounting. One of its main features lets users automatically reconcile bookkeeping entries with bank account transactions. As a match is made, the 2 matching entries are removed from the list of
If immediate results are not achievable or seem ill-suited, an alternative (i.e. radio buttons or a single checkbox — see chart above) should be used instead. If you’re considering including toggles in long forms where other types of form fields are present, and users will need to click a
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
10 Things Teaching Us About Running Successful Crowdfunding Campaigns
Crowdfunding platforms must not only ensure that you’re funded by investors but also ascertains that they are accredited. Accredited investors are a special class of investors who are able to access investments that regular investors can not. The Securities and Exchange Commission (SEC) permits
Trustworthiness in Web Design: 4 Credibility Factors
Login walls and gated content are other examples of how a website may not seem upfront with its users. Asking for information before providing any value is a breach of trust: asking for too much too soon means you don’t get anything because users leave instead of answering. Even creating the
beyond usability: 3 user experiences reshaping their industries
Brand Is Experience in the Digital Age
Why is it important to understand the components of brand, and to differentiate brand from its common misinterpretation as simply a logo, a figurehead, or a website, among other things? Only when all three brand components — visuals, tone, and behaviors — are present and true to the core brand
Beyond Usability: 3 User Experiences Reshaping Their Industries
Pre Uber we were all plagued with standing on the corner, possibly in the rain, belongings in hand while attempting to wave down one of the few free taxis. (The worse the rain, the fewer the taxis — that’s a law of nature.) An abundance of unknowns adding further anxiety: how much is it going
The New Ecommerce User Experience: Changes in Users’ Expectations
As ecommerce retailers begin to offer flexible shopping experiences across a variety of channels, users’ expectations for convenience in online shopping are increasing. They want to shop on their terms, whenever and wherever they are, regardless of the device or channel. Companies often consider
Decision Making in the Ecommerce Shopping Cart: 4 Tips For Supporting Users
A clear link, such as Remove Item, works well for users. Such links clearly indicate what users can do. Delete is slightly less clear for users because it reflects more of a technical view of shopping. They can typically understand it, but shoppers don’t think about deleting items — programmers
Comparison Tables for Products, Services, and Features
The biggest problem with most comparison tables isn’t a design problem, it’s a content problem. When attribute information is missing, incomplete, or inconsistent across similar offerings, otherwise handy comparison tables quickly become useless. This is especially problematic for dynamic
Toggle-Switch Guidelines
Every morning, I wake up, pour water into my tea kettle, and flip the switch on. Once the water is boiling, I turn the kettle off and pour myself a cup. The switch on my kettle is an example of a toggle. If you pay close attention, you’ll notice that toggle switches are all around us, because
beyond usability: 3 user experiences reshaping their industries
Case Study: Iterative Design and Prototype Testing of the NN/g Homepage
We learned something new with each round. Feedback was categorized into four themes: copy, architecture, layout, and visual style. Depending on the feedback, we tweaked one or multiple aspects of the page. In some cases, we only needed to tweak a sentence or make something higher contrast; in other
How to Report Errors in Forms: 10 Design Guidelines
For complex input such as new passwords, instant inline validation (which appears as the field value is being typed) will prevent users from guessing or checking multiple times if what they’ve entered meets the guidelines set by the system. In the example below, the password-strength indicator
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to
WordPress for Good: Relieving Fatigue .
In this segment, we highlight Untire, an application that helps cancer patients and survivors reduce cancer-related fatigue (CRF) symptoms and regain life. CRF is a common side-effect of cancer and related treatments; patients describe it as a paralyzing level of fatigue that leaves patients
WordPress for Good: The Price of Water .
This year, WP Engine partnered with The Lovie Awards to bring Lovie For Good, a project highlighting digital experiences bringing positive change to the world. From an algorithm to promote compassionate leadership to campaigns recognizing the importance of fresh air, these winners are using the
The Key IoT Security Questions You Need To Ask
These questions only scratch the broad surface of IoT security. To learn more about securing your IoT solution, register for this free, one-day event. You’ll hear from the researchers behind The seven properties of highly secured devices and see an IoT solution come to life before your eyes
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
We get Smarter with the Internet of Things (IoT) and so do Cities
Storing, processing and organizing this data is crucial in generating useful results for the coming issues on this topic. Essentially, for any system to work, its important to select a number of developmental designs and priorities in a planned manner. In this way, you’ll be able to generate more
Why Your Business Needs Copyrights
However, a copyright registrant has the option to elect statutory damages in lieu of actual damages, which makes the calculations very simple and straight-forward. Statutory damages ranges from between $750 to $30,000 per work and can even go up to $150,000 per work if the infringement can be
beyond usability: 3 user experiences reshaping their industries
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Standardizing “Tribal Knowledge”: It’s Time for Your Company to Grow Up
Time and time again, I’ve noticed that information gets locked inside the minds and computers of employees, and, as a result, not shared with wider teams. That lack of communication can inhibit both ongoing operations and further innovation and expansion — and it becomes an even more
Beyond Usability: 3 User Experiences Reshaping Their Industries | Needy Design Patterns: Please-Don’t-Go Popups & Get-Back-to-Me Tabs
This pattern is sometimes known as an “exit-intent popup,” an “exit popup,” or an “exit modal” (in an attempt to disassociate this pattern with the reviled word “popup," which is tainted by being the #1 most-hated advertising technique). These popups lurk unseen until the user starts
Top 10 Mistakes in Web Design
A good grasp of past navigation helps you understand your current location, since it's the culmination of your journey. Knowing your past and present locations in turn makes it easier to decide where to go next. Links are a key factor in this navigation process. Users can exclude links that proved
Top 10 Mistakes in Web Design
A good grasp of past navigation helps you understand your current location, since it's the culmination of your journey. Knowing your past and present locations in turn makes it easier to decide where to go next. Links are a key factor in this navigation process. Users can exclude links that proved
