Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
During our testing, a 36-year-old female user complained that the homepage of the JD shopping mini program was not as informative as the JD mobile app: “On the [mobile app’s] homepage, I can browse for discount information [she swipes through the carousel of images at the top]. It also displays
As an extreme example, the old user interface to the Internet had great aesthetic integrity, with one "ls" listing in ftp looking pretty much like any other, and with all needed information (modification date, size, and file type as indicated by the extension) shown in a severely minimalist manner
As we saw, placeholders can be problematic for all users: disappearing placeholders increase the memory load; persistent dimmable placeholders cause confusion when they look clickable but aren’t, and placeholders that do not disappear require more keyboard or mouse interaction to be deleted
4 Ways to Enter the Blockchain Industry
Because Blockchain is in its early stages, it’s unclear which industries will successfully incorporate the technology. However, there was 15-percent growth in the use of the technology for healthcare applications. Analysts forecast that implementation will increase by 55-percent by the year
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Is Blockchain Winning or Losing? — 4 Stages of Blockchain Evolution
Cypherpunk anarchistic ideas propagating the freedom from government or its replacement with the disruptive digital currency and its network caused much of concern at the governmental level. Perhaps, this is one of the reasons why the perception of bitcoin has been tainted since its early days and
Browser and GUI Chrome
What do we mean when talking about the "chrome" in a user interface design? An attendee asked this question during a recent course on Visual Design for Mobile and Tablet. Whenever someone asks us a basic question, I assume that many more people want the answer as well — and thus, this article on
bandwidth beyond usability: 3 user experiences reshaping their industries bad
Beyond Usability: 3 User Experiences Reshaping Their Industries
Why are we willing to sleep in strangers’ beds, or conversely, let strangers into our homes? We do so because Airbnb has established a trusted, secure, and easy to use customer experience. Similar to Rent the Runway, Airbnb is a player in the growing “sharing” economy. The peer-to-peer online
Text Scanning Patterns: Eyetracking Evidence
The layer-cake scanning pattern consists of fixations placed mostly on the page’s headings and subheadings. There are few other fixations on the text in between — that is, until users locate the heading they are interested in; at that point, they usually read the accompanying body text below
Dot Voting: A Simple Decision-Making and Prioritizing Technique in UX
Once all individuals have voted, participants can converge and discuss the outcome. When dots are used, the content will resemble somewhat of a heat map (with concentrated dots in areas that received most votes). Depending on the goal of the dot voting, participants can discuss why they have voted
Usability 101: Introduction to Usability
To identify a design's most important usability problems, testing 5 users is typically enough. Rather than run a big, expensive study, it's a better use of resources to run many small tests and revise the design between each one so you can fix the usability flaws as you identify them. Iterative
Usability Testing with Minors: 16 Tips
As researchers, there are things we can do in task preparation, environment setup, and facilitation to make youths feel more at ease, but the first step is getting the right participants. Reserved participants are difficult to facilitate. This is another reason we recommend recruiting more
Naughty or Nice: Check Your Ecommerce Site Twice! .
Every year it can feel like the holidays sneak up on us. We assemble, we strategize, and we take the necessary precautions yet we frequently feel like we are scrambling. For ecommerce businesses, this time of year is crucial not only for generating revenue but for generating recurrent relationships
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Recapping the State of the Word 2018
Mullenweg began the talk by offering the audience a perspective. “With so much going on, I’d like to give WordPress a chance to reintroduce introduce itself,” he said. “WordPress isn’t a physical thing, it’s not a set of code. It’s kind of an idea. It only exists in the space between
WP Engine All Hands Spring 2019: EMEA
Last week, WP Engine employees from our Limerick and London offices came together for the bi-annual All Hands event in Limerick. All Hands is a 2-day event where employees come to engage with, collaborate, and strategize with employees from other offices. This year’s theme was “Boldly
Case Study: Iterative Design and Prototype Testing of the NN/g Homepage
Early layouts used a grid of squares to present articles, videos, and training events. Users said they liked this grid — but when we added an alternative layout using a list format for articles, people unanimously gravitated towards the list version. (Pay attention to what people do, which is
Storyboards Help Visualize UX Ideas
Each step in the scenario is represented visually in a sequence. The steps can be sketches, illustrations, or photos. Depending on the purpose of the storyboard and on its audience, these images can be quick, low-fidelity drawings or elaborate, high-fidelity artifacts. Images include details
Small Pictures on Big Screens: Scaling Up from Mobile to Desktop
For example, as the screen gets wider, scale the image up in width, height, or both, but stop before the image becomes either disproportionately large or hard to understand. Then, crop the image so it works in the new screen dimensions and start expanding this version until the image needs
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
In Mark Zuckerberg We Trust? The State and Future of Facebook, User Data, Cambridge Analytica, Fake News, Elections, Russia and You
Mark, and the board/shareholders, believe, he’s still the right person for the job. Two reporters asked directly whether he’d step down by force or choice. His answer was an emphatic, “no.” His rationale is that this is his ship and he is the one who’s going to fix everything. He
The future of tokenization and blockchain is not just ICOs
Voting and governance through tokenization has been done through Distributed Autonomous Organizations (DAOs). While in an ideal world the voting rights would work very similar to standard governance in companies, but there are again no regulations. This may prove to be an issue in specific
Yes, Entrepreneurs Can Thrive in Corporate Environments
Government-funded or private research facilities at universities or research institutes can provide some of the elements needed. Large companies are also well-suited to create a cross-functional, collaborative, win-together environment. Demonstrated support has been shown by innovation incubators
tier beyond usability: 3 user experiences reshaping their industries this
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Technical Writers are Vital for Technology Startups
Do you need an operational manual? Hire a technical writer. How about a Disaster Recovery Plan for critical applications? A technical writer can write this with the help of subject matter experts and strategic stakeholder interviews. These are the writing gurus that interview your tech team to
Beyond Usability: 3 User Experiences Reshaping Their Industries | Web Page Footers 101: Design Patterns and When to Use Each
Web Page Footers 101: Design Patterns and When to Use Each
For the footer to be helpful it needs to be present on all pages of the site. Some sites try to utilize the same footer for both static-length and dynamic-length pages. However, when users attempt to use these footers on sites with infinite scroll, it often becomes a frustrating game of
Top 10 Web Design Mistakes of 2003
Without dates on articles, press releases, and other content, users have no idea whether the information is current or obsolete. It's great to keep content in archives. The Alertbox, for example, gets 80% of its readership for old columns, which readers continue to find useful. But some facts and
The Role of Enhancement in Web Design
Some gestures or actions may start as enhancements and later become so standard that they no longer need extra support in the interface and can become the only way through which an action is performed. However, we advise a high degree of conservatism in disabling older interaction mechanisms, since
