Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Ironically, although parents strive to manage their children’s device use, they're not always the ones truly in control of the technology in their homes. In the US and Canada, children were often the technical experts, thus becoming the de-facto masters of technology in the home — even when
There is no formula that can tell you exactly what your website should look like. But it’s clear from this research that you can’t rely on shortcuts like disregarding standard web conventions to make your site look special. People are attracted to novelty, but we’re also creatures of habit
The 2-step workflow's obvious penalty is that users must pass through the 2nd screen each time they log in. However, because this is a low-security app, it should be possible to store the login credentials on the phone and log in users automatically upon subsequent uses. (A high-security app such
CSS conversion of my Radio weblog
I’ve done a re-design of my Radio weblog, using CSS. Look ma, no tables! Yes, it’s now a tableless design. I’m doing my bit for the web standards cause, although I haven’t yet achieved 100% XHTML validation. For my re-design I used a CSS Zen Garden design by Michael Landis
Freewheeling Freelancers will Dominate the Future Jobs Market
Freelancers are at particular risk of exploitation from employers. In some cases, the scope of their work can be increased with no new pricing negotiations, they could be left waiting for weeks to be paid, and they typically don’t enjoy the same health or retirement benefits that in-house
Blockchain Beyond Banking
And what does this mean for business? From the looks of it, some existing revenue streams may be threatened as blockchain’s prevalence grows. Banks, for example, may find a good chunk of their transaction fees substantially reduced (or even eliminated) because of blockchain technology replacing
Top 10 Intranet Trends of 2016
Because mega menus don’t work in a phone UI, designers often use a mega menu for desktop navigation, and an accordion or some other option for mobile navigation. Some teams opt for menu UIs that translate easily from desktop to mobile. One such pattern popular this year is the vertical navigation
beyond usability: 3 user experiences reshaping their industries
Top 10 Application-Design Mistakes of 2008
He was the only user to test this site because he encountered it during a task in which users could choose a site to visit (usually from a search listing). In this case, the user eventually overcame the confusion and proceeded to enter his measurements. If we had tested more users, a small
Mobile: Native Apps, Web Apps, and Hybrid Apps
Often, companies build hybrid apps as wrappers for an existing web page; in that way, they hope to get a presence in the app store, without spending significant effort for developing a different app. Hybrid apps are also popular because they allow crossplatform development and thus significantly
Let Loyal Shoppers Edit Saved Credit Cards
ParkWhiz.com did not let users edit existing cards. This resulted in two identical payment options “Pay with my saved Visa ending in 6159.” There was no option to delete old payment methods. (Also note that the use of light blue text on a white background makes the selected payment type
The State of Transactional Email
In preparation for the fourth edition of our report on transactional email and confirmation messages (part of our Ecommerce User Experience report series), we conducted two user research studies: in-person usability testing, and a longitudinal diary study. The main types of transactional email
Profit Maximization vs. User Loyalty
The classic example used in most presentations about differential pricing is to monitor a user as he or she is moving through a site. If they just keep looking instead of putting something into the shopping cart, then the user is considered unlikely to buy at the current prices and is offered a
WP Engine Supports the Domain Connect Project .
If you’ve launched a site on WP Engine recently you may have noticed a new feature that allows you to easily connect to your domain name to your site. This integration is powered by an open source technology called Domain Connect, which enables WP Engine to find your DNS provider and be
beyond usability: 3 user experiences reshaping their industries
A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
Modal & Nonmodal Dialogs: When (& When Not) to Use Them
Both modal and nonmodal dialogs are useful and request or encourage user participation. When it comes to deciding between these two types of dialogs, consider the user context and the workflow. Avoid unnecessarily interrupting users and disrupting their workflows. Make it easier for users to solve
UX Research Cheat Sheet
User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep
Tooltip Guidelines
Users shouldn’t need to find a tooltip in order to complete their task. Tooltips are best when they provide additional explanation for a form field unfamiliar to some users or reasoning for what may seem like an unusual request. Remember that tooltips disappear, so instructions or other directly
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Groundbreaking Tips for Managing Big Data
Big data is the type of data that is characterized by informational and technical features. A huge and ever-growing data volume, a variety of data formats and a log of records nature belong to the informational aspects. Traditional solutions are no longer suitable for capturing, storing and
8 Things Every Business Should Know About Data Recovery
The frequency of backup must be based on data criticality and affordability. And there’s no debate on whether you should create and maintain a regular backup. The point is when and how. You should backup business database nightly. But in case some data is lost in between the backup cycle, use
The Freelance Entrepreneur’s Guide to Surviving In The World of IoT
Communication is not just an exchange of words and ideas. Communication requires taking responsibility for how your words and ideas are interpreted and understood. That does not mean you are responsible for what other people hear. Of course not. You cannot control what others hear through their
beyond usability: 3 user experiences reshaping their industries
Is Artificial Intelligence Still Relevant for Startups?
If artificial intelligence confuses you, think about what happens when it’s not leveraged properly. For context, consider the London-based VC firm MMC who found that about 40% of European AI startups don’t use AI in any tangible way. MMC (and TheVerge) are saying that companies just want
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Beyond Usability: 3 User Experiences Reshaping Their Industries | TV Meets the Web
TV Meets the Web
When more bandwidth becomes available, it will also be possible to use a television-based Web to assemble more efficient evening news broadcasts optimized for the individual viewer. For example, the show could start by having the anchorperson read the list of the day's headlines. Each family could
Site Map Usability, 1st study
I have often predicted that Internet Explorer version 8 will be the first decent Web browser. One feature request for version 8 is better navigation support by offering a visualization feature that would pull the site map out of the website and make it a standardized browser element. Unfortunately
University Websites: Top 10 Design Guidelines
An updated version of the previous example made two smart changes. First, it swapped out the trendy video and replaced it with a fun, but informative, day-in-the-life tour of students’ experiences. Second, the designers followed guideline #6 in this article by highlighting the employment rate
