Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Submenus triggered from contextual menus can easily disappear if the cursor moves away from the primary list item or if the user accidentally clicks outside of the contextual menu. If a submenu is needed, make sure that none of its options open yet another level of submenus and don’t overload it
As an aside, this screen also uses radio buttons incorrectly. In theory, all five choices are mutually exclusive, which does call for radio buttons. But in the user's mental model of the workflow, there are actually two issues here: (a) new vs. old customers, and (b) how to provide the measurements
That mainstream corporate websites make blatant usability mistakes is understandable because most members of their teams aren't grounded in graduate degrees in human-computer interaction. (That's why I have recently added foundational courses, such as The Human Mind, to my usability conference
5G and Blockchain: What to Expect
These make it possible for even the tiniest IoT devices to get connected to the ecosystem cost-effectively. 5G networks will allow for the interconnection of a lot more devices simultaneously. It is estimated that there could be up to 100 billion IoT connections by 2025. The rise of 5G networks
A marketplace solution for IoT development through decentralized smart contract ledger
Despite all this excitement surrounding IoT, the companies involved in IoT development are already experiencing a huge shortage of relevant skills. In research published by Inmarsat titled ‘The Future of Enterprise in IoT -2017’ conducted by interviewing respondents representing 500
JS-Kit Score: Turn Your Site into a Localized Digg
Widget provider JS-Kit has released their latest widget this morning, Score. Score adds a thumbs up/thumbs down-style ratings widget to any page content, and then aggregates the data across the entire web site into an info box that can highlight a site’s top content. It can also integrate
Brand Is Experience in the Digital Age
In digital systems, customers interact with the representation of the brand in the form of websites and other interactive services, making behavior a crucial attribute of brand. The granularity of behavior as a brand attribute can and does vary and can be expressed holistically at the level of
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UX Research Cheat Sheet
User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep
Beyond Usability: 3 User Experiences Reshaping Their Industries
Unless you have an unlimited clothes budget, it’s unrealistic (and wasteful) to wear a new outfit for every single occasion, yet social media pressures us into it. Rent a Runway solves this tension elegantly by recycling (expensive) clothes across a large set of women. It’s an example of the
Mobile Tables: Comparisons and Other Data Tables
To compare credit cards on Citi.com, users needed to follow the instruction, Rotate your device to continue using the compare credit card feature. Once the phone was rotated, most of the screen height was dedicated to large images of the credit card, which locked in place as the user scrolled
Why Personas Fail
A failed persona effort is often the largest barrier to future success. Those who have seen them fall by the wayside without having any meaningful impact on a project often write them off as a silly waste of time for the rest of eternity. You will have to work hard to convince these skeptics that
In-Store & Online: Designing For the Changing Behaviors of Today’s Shoppers
Consider the alternative customer journey: the user could have started online by looking at the extensive fabric and color options on various chairs, then gone to the store to touch and try the furniture. How can retailers eliminate the need to go to the store at all? Perhaps by offering samples or
StudioPress Theme Spotlight: Generate Pro
In an effort to help the WordPress community grow and prosper as well as expand and add value to the WP Engine Digital Experience platform, WP Engine recently acquired StudioPress. For our customers, this means, in addition to the Genesis framework, they’ll have access to 35 premium themes. All
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A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
Introducing Gutenberg Optimized Themes
In addition to all of the above, the Genesis Framework will be further upgraded for Gutenberg with the release of version 2.8 in Q1 2019. 2.8 will include built-in features that allow you to easily and efficiently style and control Gutenberg blocks as well as auto-load demo content, which can arm
Personas vs. Jobs-to-Be-Done
Imagine the following scenario: you are on a design team building a new version of a popular productivity desktop application. In recent years, competitors have entered the market with innovative products, and there is a desire among your company’s leadership to redesign the application to
Beware Horizontal Scrolling and Mimicking Swipe on Desktop
However, because horizontal scrolling is a lot less common on desktops, users often have no idea that they can discover content by “swiping” on large screens. Since people interact with mobile and desktop devices differently, the one-size-fits-all approach can backfire. The key point is that
The Sketch Test: Test and Improve Your UX Deliverables and Other Documents
While it is tempting to focus primarily on what the participant says (especially direct suggestions for changes), the observation process can provide equally or even more important insights. Watch for areas of the document that the participant refers to when explaining ideas in order to figure
How a VPN Can Enhance Your IOT Devices Security
Of course, South Park’s account is a hyperbole. But IoT devices, by their very nature, do collect hoards of personal or confidential information, leaving personal data especially vulnerable to hackers or spies. Within the home, for instance, a smart security camera gathers data about when family
Could the General Data Protection Regulation Be the First Step Toward Real Data Protection?
But how can data collection be morally “wrong” when it’s the backbone of so many services we use? How many lives and gallons of fuel have been saved by Google Maps’ turn-by-turn directions? How many jobs have been found by software that matches applicants’ attributes
The Place of Secure Browser Extensions in 2019’s Enhanced Cyber Threats
For example, security researchers in 2018 uncovered four malicious extensions in the Google Chrome Web Store. It was not a case of isolation as there were reports that in late July and early August of 2017, unknown attackers compromised the accounts of at least two Chrome extension developers. The
CSS conversion of my Radio weblog
The hardest thing about the re-design was integrating the tableless CSS design into Radio Userland. I had to do some jiggery-pokery with the Radio Userland templates and macros, and the CSS implementation is not yet complete. I’ve had to temporarily remove my blogroll and topicroll, along
reasons beyond usability: 3 user experiences reshaping their industries and
Argentina is Stepping-Up as a Country of Web Developers
Argentina may not be the most prosperous nation in Latin America, but it certainly makes up for it in other ways – particularly in its technology sector. With a new government that’s focused on investment and growth, startups in Argentina are on the rise, the next generation of new
How These Apps Will Make You A Better Photographer
Businesses have even had to optimize their mobile technology for everything — including photos — or get a slap from Google. Everyone (and their dog) is working to make their social networks shine. We can finally find top-notch tutorials and educational material — that were
Beyond Usability: 3 User Experiences Reshaping Their Industries | Simplicity Wins over Abundance of Choice
Simplicity Wins over Abundance of Choice
There is tremendous business pressure to tack on options and features to products as a way to differentiate from the competitors or to remain relevant. In designing any user interface, key decisions must be made concerning the tradeoff between feature richness and simplicity. Deciding the
Are Chinese Websites Too Complex?
Second, our research shows that web designers targeting a Chinese audience are well advised to pay more attention to usability and dial down their complexity setting a bit. Yes, Chinese users are more used to complexity and complain less about it, but our test participants spent more time finding
Usability Testing of Advanced Homepage Concepts (by Jakob Nielsen)
Almost all users disliked the scrolling tickers (marquees) in some of the prototypes. Users complained that they were hard to read and time-consuming to interpret. One user kept missing the beginning of the text and thus had difficulty understanding what the message was about. One user said that he
