Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Service-blueprint initiatives are most commonly led by design teams, followed by product/project management, and research teams. For the answer options Other and It differs depending on the project, we asked survey respondents to further describe their answer. Through qualitative comments, we found
Before a siege, Blackbeard dressed himself in a dark heavy coat and captain’s hat to accentuate his domineering stature. He strapped pistols to his chest and tucked lit, smoking fuses under his hat and in his beard to create an image reminiscent of the devil himself having just emerged from some
When deciding where to start or what to focus on first, use some of these top UX methods. Some methods may be more appropriate than others, depending on time constraints, system maturity, type of product or service, and the current top concerns. It’s a good idea to use different or alternating
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Bringing a More Secure and Efficient Land Registry with Blockchain
Uploading land purchase data on blockchain will keep the data safe and secure at all times. As long as blockchain nodes are distributed evenly between blockchain members, there is no room for fraud or foul play. These same systems are used to protect the identities of landowners. Additionally
Emerging Technologies are Banding Together to Accelerate Big Data’s Growth
Thanks to the growth of the internet, the rate at which new information is being released is growing exponentially. Accelerating big data between machines. We are in an age when communication is not just between human beings. Machines are now the go-to for connections between the people to people
Instructional Overlays and Coach Marks for Mobile Apps
Users cannot be expected to read a manual before using your app. People do not launch an app to spend time learning how to use the interface, but rather to complete a task in as short an amount of time as possible, using the least amount of effort possible. This is the paradox of the active user
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UX Mapping Methods Compared: A Cheat Sheet
Low-fidelity maps are unpolished and often created with sticky notes in a flexible, unrefined manner. These maps are best in an early part of the process. Low fidelity means little commitment or creation effort and empowers people to collaborate, revise, and update as needed. Use sticky notes
Assessing the Usability of a User Interface Standard
Regarding the size of the document, 60% felt that the standard was too small, compared with 40% who felt that it was the appropriate size and nobody who felt that it was too large. As shown by Table 1, The Data Company's standard is indeed considerably smaller than most other standards. It does not
Don't Force Users to Register Before They Can Buy
This doesn’t need to be the case. When a user is making a purchase, typically all the information needed for registration is already being requested of the user. Sites normally ask for information needed for the transaction, including name, shipping, and billing information. In addition, sites
UX Responsibilities in Scrum Ceremonies
When backlog items reach an acceptable level of detail and context, it’s important that they also meet your team’s definition of ready to be pulled into a sprint. This requirement safeguards the team from pulling in sprint tickets that lack the information needed to do productive work, thus
Teenager’s UX: Designing for Teens
Are teens getting better or are websites getting better? Probably a bit of both. We observed many of the same bad user habits among teens in our last study as we saw in our first study, back in 2004. Thus, the improved performance obviously stems in part from improvements in website design. That
WP Engine Participates in the Day of Understanding
WP Engine was proud to take part in this event sponsored by the CEO Action for Diversity and Inclusion. Each company was encouraged to customize the events during the day according to the needs, nature, and geography of its workplace. At WP Engine, multiple company-wide workshops were held in
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WP Engine All Hands Spring 2019: EMEA
Last week, WP Engine employees from our Limerick and London offices came together for the bi-annual All Hands event in Limerick. All Hands is a 2-day event where employees come to engage with, collaborate, and strategize with employees from other offices. This year’s theme was “Boldly
WP Engine Culture Recognized at Greater Austin Business Awards
The annual Greater Austin Business Awards competition, presented by The Austin Chamber of Commerce, is designed to honor excellence in all aspects of business. In order to promote awareness and perpetuate good practices, the Awards recognize companies and organization in the Austin region for
Parallel & Iterative Design + Competitive Testing = High Usability
Competitive testing is particularly important if you're using an Agile development methodology because you often won't have time for deeper explorations during individual sprints. You can do the competitive study before starting your development project because you're testing existing sites
Troubleshooting Group Ideation: 10 Fixes for More and Better UX Ideas
With looming deadlines, email notifications, and text messages competing for attention, it can be hard to keep everyone in the session focused on ideation. Even when teammates manage to stay on task, their engagement in the session can be diminished by the stress of other priorities waiting at
Storyboards Help Visualize UX Ideas
Storyboards can be a form of ideation. You can sketch out an idea of how a user may use a feature if it helps to visualize a potential experience or you want to have a better understanding of the user’s environment before starting development. Ideation storyboards should be used as a means of
Groundbreaking Tips for Managing Big Data
Big data is the type of data that is characterized by informational and technical features. A huge and ever-growing data volume, a variety of data formats and a log of records nature belong to the informational aspects. Traditional solutions are no longer suitable for capturing, storing and
Data Privacy Attitudes and Connected Cars: A Deeper Look
The Otonomo-Edison Research Survey is a US online survey of 1,070 persons 18 and older. Of that total, 514 were connected car owners, and 794 planned to purchase a new car in the next year (note: there was some overlap between the two groups.) Participants were recruited through Survey Sampling
Understanding Today’s IT Hierarchy
A company’s IT department handles all equipment used for acquisition or storage. The daily issues and efforts facing — and solved — by an IT team cannot be overemphasized. This team manages all various technology assets that will be impacting productivity, and they are charged with fixing
7 Benefits Startups get From HR in the Early Stages
HR team manages the database of the employees which is essential. HR is the one that is mainly responsible for deciding organizational culture as well. They make sure every employee feels valued and follow a bottoms-up approach. Process (how to complete tasks) and their performance review is all
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How To Create a Successful Crowdfunding Campaign for Your Startup
These individuals usually commit their money to projects and companies that they want to support. Many people support these projects because they get a sense of supporting and being the first customers of an innovative product or service. That can also mean they’ll get their product or service
Blockchain Success Stories Show Valuable Opportunities
If you look past the origins of old-line companies, however, some projects display the breadth and depth of the ways that blockchain will continue to be adapted to solve some significant global business issues. That, in turn, can serve as a valuable primer for tomorrow’s blockchain
Beyond Usability: 3 User Experiences Reshaping Their Industries | Instilling Confidence in Online Shoppers: I Bought a Sofa Online and Good UX Sealed the Deal
Instilling Confidence in Online Shoppers: I Bought a Sofa Online and Good UX Sealed the Deal
Through my research I learned that there are a lot of different types of sectional sofas. Never having bought a sectional before, I was unfamiliar with the lingo around the different orientations and seating options such as right arm facing, left facing and bumper styles. Many websites allowed
Changes in Web Usability Since 1994
The dominant Web look in 1994 was a mixture of gray text and large images, as shown to the right (screens from a comparative study of sites in 1994). This has certainly changed: We have better layout capabilities and many designers have learned to minimize their use of graphics and save download
Scrolling and Attention (Jakob Nielsen's Original Research Study)
This reluctance to scroll made sense at the time, because people were used to having computers show all their choices. Dialog boxes, CD-ROM multimedia shows, and HyperCard stacks all worked that way, and didn't require scrolling. (Although users sometimes encountered scrolling text fields, they