Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Though interaction has always been important for forming customer impressions in service industries — customers would quit going to McDonalds if they were consistently treated rudely by staff no matter how highly they rate the fries — what’s new is that interaction and user experience have
Despite usability improvements, we observed users struggling with the same issues as in previous years — as well as new issues created by emerging features and design approaches. Thus, both traditional and new guidelines must be considered as technology and people continually evolve; our new
Font widths may be specified within the font’s name, but not always. For example, Helvetica Neue Thin is more condensed by nature than Helvetica Neue Regular, however, the word “condensed” is not in the name. On the other hand, type foundries may purposefully condense a font for stylistic
9 Blockchains Transforming the Way We Pay, Play, and Work
Look past digital currencies’ nosebleed pricing volatility, and you’ll discover a robust, decentralized, secure database. Brands and technologists are quickly figuring out how to put this powerful ledger to good use. Here are several real-world examples that demonstrate cryptos’
Bringing a More Secure and Efficient Land Registry with Blockchain
Blockchain will provide protection globally to the land management systems. With the help of blockchain, fraud, intimidation, bribery, and acquiring or stealing land will stop in land acquisition. Blockchain will prove beneficial in most regions globally. In places like Brazil, India, and even in
Developers Set to Use Bear Market as an Opportunity to Accelerate Ethereum Upgrades
The overriding feeling that permeated the various meetings at the Prague conference was that this is not a time for inactivity, and Ethereum essentially needs to accelerate out of this tailspin. According to many developers, the best way to do that is to build on its early success in the field of
The Need for Speed
The figure shows the distribution of the speeds with which users have connected to the Internet according to the last six Georgia Tech Web user surveys. Two things are clear from the figure: users are replacing slow modems (14.4) with fast modems (28.8 or 33.6), but the proportion of users who
beyond usability: 3 user experiences reshaping their industries
Progress Indicators Make a Slow System Less Insufferable
The worst design is seen on sites that warn users not to click twice by threatening them “clicking again may create an extra order” (or funds transfer, or whatever is the object of the command). First, it’s certainly a guideline for user-friendly design not to threaten the user. Second, this
Overloaded vs. Generic Commands
For mobile apps, it's usually a good idea to have an "application home" that users can return to as a safe base after exploring the apps various areas. This is particularly important for content-rich apps, such as magazines or newspapers. Used this way, the "home" button serves as a generic
Better Link Labels: 4Ss for Encouraging Clicks
Learn more is the new Click here. Some of its popularity is likely due to a misunderstanding about how people read online. Mailchimp might justify using a vague link (Learn more) because it follows a very specific and well-written tagline (Make your life easier with automation). However
The Distribution of Users’ Computer Skills: Worse Than You Think
This is what this most-skilled group of people can do: “At this level, tasks typically require the use of both generic and more specific technology applications. Some navigation across pages and applications is required to solve the problem. The use of tools (e.g. a sort function) is required to
Does User Annoyance Matter?
Knowing a better design exists made it painful to sit, day after day, and watch users fight with the mouse to scroll through the huge menu. Sometimes users selected the wrong menu option and then had to waste even more time with the drop-down. And, in this study, we mainly tested young, able-bodied
International Study by WP Engine Reveals Enterprise Investment Lags Today's Mobile-First Consumer
WP Engine is the WordPress Digital Experience Platform that gives companies of all sizes the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted
beyond usability: 3 user experiences reshaping their industries
StudioPress Theme Spotlight: Altitude Pro .
What is a child theme? A child theme works in combination with the parent theme. With regards to Genesis, child themes serve as a sort of skin that can change the way a theme looks, while relying on the functionality of its parent theme (in this case, Genesis). Child themes offer users the added
WP Engine Culture Recognized at Greater Austin Business Awards
The annual Greater Austin Business Awards competition, presented by The Austin Chamber of Commerce, is designed to honor excellence in all aspects of business. In order to promote awareness and perpetuate good practices, the Awards recognize companies and organization in the Austin region for
Front-end style guides are becoming one of the most useful UX deliverables. They are especially important in Agile environments, where enabling more efficient design workflows is critical to keeping the fast pace of development. When developed rigorously, style guides promote consistent design
Design Critiques: Encourage a Positive Culture to Improve Products
Second, design critiques enable cooperation and collaboration. Your work can influence the work of others. For example, developers could build more extensible code throughout the current release if they have an understanding for what designs may come in the future. In this same way, they could
Which UX Deliverables Are Most Commonly Created and Shared?
When it came to communicating ideas to developers (both for collaboration and for delivering specifications for implementation), again, interactive prototypes were chosen as being the most effective. Other deliverables less helpful with other stakeholder audiences were much more popular for
How a VPN Can Enhance Your IOT Devices Security
VPNs not only encrypt data, but they also mask a user’s geographical location and IP address. Protecting this data helps prevent third parties, whether hackers, Internet Service Providers, government agencies, or others who might try to gather information about your activities. This means that
In an Experiential-Obsessed Marketplace, Surkus Uses Tech to Stand Out
This sheer volume helps every activation under Surkus’ umbrella — as its base grows, so does its data collection. This enables Surkus to give first-timers a head start by giving them insight into what’s worked well for similar types of events or which types of audience members responded best
8 Things Every Business Should Know About Data Recovery
The frequency of backup must be based on data criticality and affordability. And there’s no debate on whether you should create and maintain a regular backup. The point is when and how. You should backup business database nightly. But in case some data is lost in between the backup cycle, use
How to Upgrade Your Cyber Defenses to Protect Growth
Ideally, that person is on staff, but recruiting a full-time cybersecurity expert isn’t easy or cheap. As an alternative, many companies are turning to managed security providers, third parties that manage your cybersecurity for you. These firms are equipped to evaluate your current security
beyond usability: 3 user experiences reshaping their industries
A Tale of Two Bubbles: Why Cryptocurrency Isn’t the Next Dot-Com
Be able to effectively communicate your long-term value to shareholders. The blockchain is a brilliant invention, with applications we’re just beginning to discover, ranging from the financial space to healthcare, cybersecurity, retail, and beyond. It will transform the world as we know it
Do You Have What it Takes to Be a Miserable Entrepreneur?
But be honest, would you really want to be Elon Musk? If press reports are to be believed, his life is a hellish, sleepless slog. In a recent New York Times interview, he got emotional several times and confessed that “it is often a choice of no sleep or Ambien.” If you’ve ever run one
Beyond Usability: 3 User Experiences Reshaping Their Industries | Video Usability
Video Usability
When you embed content that is hosted by another site or service, aim to control what, if anything, the site feeds to users at the end of your video content. Make sure that users are not presented with inappropriate videos or with a list of your competitors’ videos at the end of your video.
Why Country Sites Are So Bad
When they're fed substandard websites, local customers notice. In our testing of B2B websites, we often hear business customers express contempt for international vendors' localized sites. Users suspect that these sites have impoverished product information that's been translated without an
University Websites: Top 10 Design Guidelines
Ask a prospective student to find the application deadline and you’re likely to hear them groan with dread. In our research, students frequently complained about how hard it is to find the deadline to apply. Depending on the structure of your site, place the dates in the body of the Admissions or
