Beyond Usability: 3 User Experiences Reshaping Their Industries
Beyond Usability 3 User Experiences Reshaping Their Industries
Beyond Usability: 3 User Experiences Reshaping Their Industries
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We live in a world of new services. We are eating via Seamless or Blue Apron, streaming music on Spotify through Alexa, calling cars on Uber and Lyft. We Airbnb our homes; Netflix invades our TVs as we swipe on Tinder.
All these services all have several things in common:
Usefulness : they answer a previously unmet user need.
Usability : their digital UIs are easy to use.
Overall user experience : the quality of these user experiences extends far beyond the traditional “UX” touchpoints of simply a website and mobile app. (Thus, when I say ‘user experience’ in this article, I am referring to the whole experience — not...
Many modern user interfaces like the Macintosh prevent the user from getting these error messages because they only allow the specification of semantically valid actions. In these systems, users open files by selecting them from a menu listing only those files that are currently legal operands for
But Xero might be a more interesting example, simply because it targets the traditionally dry domain of accounting. One of its main features lets users automatically reconcile bookkeeping entries with bank account transactions. As a match is made, the 2 matching entries are removed from the list of
Simplest GUI widgets are the building blocks for most functionality on the web, but it's rare to find sites that use all the dialog controls correctly. Even something as simple as radio buttons and checkboxes are incorrectly used half the time. And let's not even get started on drop-down menus
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Shaping Healthcare Ecosystem with Blockchain
To overcome the shortcomings, blockchain technology facilitates interoperability by sharing the data of different physicians. It has the power to connect all the fragmented systems to generate quick and better results similar to a distributed network of systems. For instance, patients with similar
9 Blockchains Transforming the Way We Pay, Play, and Work
Look past digital currencies’ nosebleed pricing volatility, and you’ll discover a robust, decentralized, secure database. Brands and technologists are quickly figuring out how to put this powerful ledger to good use. Here are several real-world examples that demonstrate cryptos’
Centered Logos Hurt Website Navigation
The top-left placement of logos is so familiar to users that straying from this pattern risks significantly impairing the user experience. For example, we’ve previously reported that right-aligned logos hurt brand recall, based on a comparison of how likely users were to recall brand names when a
beyond usability: 3 user experiences reshaping their industries
Brand Is Experience in the Digital Age
In digital systems, customers interact with the representation of the brand in the form of websites and other interactive services, making behavior a crucial attribute of brand. The granularity of behavior as a brand attribute can and does vary and can be expressed holistically at the level of
Brand Is Experience in the Digital Age
In digital systems, customers interact with the representation of the brand in the form of websites and other interactive services, making behavior a crucial attribute of brand. The granularity of behavior as a brand attribute can and does vary and can be expressed holistically at the level of
The New Ecommerce User Experience: Changes in Users’ Expectations
Rather than the unhelpful detail about flat-rate delivery near the product price, Pottery Barn could have included a minimum delivery estimate. Or even better, it could provide a link to the surcharge calculator at the top of the page near the price — like Restoration Hardware did in the example
10 Heuristics for User Interface Design: Article by Jakob Nielsen
Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. (Read full article on visibility of system status.) Match between system and the real world The system should speak the users' language, with words
Mobile Tables: Comparisons and Other Data Tables
The Subaru site used dots and arrows above the data table to show users that more screens of content were available. Dots are often overlooked in such designs and are a bit confusing here because two dots are highlighted to show “the current location,” (i.e., that two columns are currently
Decision Frames: How Cognitive Biases Affect UX Practitioners
Framing is a well-known phenomenon in psychology. Psychologists Daniel Kahneman and Amos Tversky explored the effect of decision frames and found that the exact same information can lead to opposite conclusions, depending on the frame used to present the decision. For example, a price which is
beyond usability: 3 user experiences reshaping their industries
Expandable Menus: Pull-Down, Square, or Pie?
Although Fitts’ law does apply to touch interfaces, one assumption that does not transfer easily when it comes to menu design is that of the initial cursor position. With the mouse, one can assume that immediately after opening a menu, the cursor is still on the handle. But with a touchscreen
Variable Fonts and Wide-Screen Layouts: Adopting Data-Driven Progressive Enhancements
We consulted our own web analytics and found that, for our audience, adoption is even higher than 70%: currently, 80% of sessions on nngroup.com are on browsers that support variable fonts, and we expect this number to increase further soon, when Firefox for Windows will implement its planned
A Look Back at the WP Engine London Summit .
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
A First Look at WordCamp US .
People of all skill levels are welcome to join in contribution to WCUS 2018 Contributor Day. The event will be held Sunday, December 9th at the Music City Center in Exhibit Hall B. Teams include Accessibility, Community, Core. Design, Documentation, Gutenberg, Hosting, Marketing, Meta, Mobile
StudioPress Theme Spotlight: New Breakthrough Pro
As we continue to showcase a sample of the amazing StudioPress themes now available to WP Engine customers, we’re extra excited to bring you this new StudioPress Theme: Breakthrough Pro, which is the first new theme to be launched since our acquisition of StudioPress in June. Breakthrough Pro
Data Legislation Is Coming. Can You Get Compliant?
The aforementioned Senate hearing was just the most recent time that companies like Google and Microsoft have had to appear before Congress. Thus far legislators have taken a hands-off approach to data protection, but that position is quickly changing. As more of life has shifted online, the issues
Why IoT Data Protection Has Become More Important than Ever
Passed in May 2018, the General Data Protection Regulation (GDPR) is an EU law designed to give users more control over their personal data – and to protect against data breach and misuse. Unlike in Europe, in the US, there is no single, national law that regulates the collection and use of
Why the Free Market is our Last Best Hope for Industrial Cybersecurity
We saw this play out in the business domain a couple of decades back. Initially, attackers broke into business networks primarily for the challenge, or to disrupt or vandalize specific organizations. These semi-simple break-ins resulted in some negative headlines, but for the most part, these
How to Open a Company Bank Account for Your Startup & Avoid the Pitfalls
The corporate resolution indicates to the bank the individuals who are authorized by the corporation to open the corporate banking account and sign checks. The individuals listed in the corporate resolution have complete authority to act on the corporation’s behalf in regard to the
beyond usability: 3 user experiences reshaping their industries
Free Up the World’s Best Entrepreneurs to Keep Inventing
The Startups That Create Startups Over the past year, venture studios have seen an impressive influx of funding, marking the beginning of a sea change in how new companies are conceived and grown. Late last year, for example, startup studio Atomic closed on the second fund of $150 million. Then
Meural Acquired by NETGEAR – Confirmed
Meural, the digital art platform we love and have in our office displaying beautiful art was just acquired by NETGEAR. This was just announced at NETGEAR’s Analyst Day. Meural started in 2014 by Jerry Hu and Vladimir Vukicevic. They has since raised $9.4 million over four rounds of funding
Beyond Usability: 3 User Experiences Reshaping Their Industries | Top 10 Web Design Mistakes of 2003
Top 10 Web Design Mistakes of 2003
For example, I came across a site that used the following ALT text for its logo: "Link to home page using the IDEAS logo: two swooshes surround ideas and a sun is rising in the background." It might be reasonable to have a textual description of the logo design somewhere on the site for blind users
The Role of Enhancement in Web Design
If you are a coder, you’ve likely heard of “progressive enhancement.” Although it’s been introduced way back in 2003, the concept’s popularity surged with the advent of responsive and adaptive web design. Progressive enhancement refers to a strategy of web design that offers basic
Site Map Usability, 1st study
I have often predicted that Internet Explorer version 8 will be the first decent Web browser. One feature request for version 8 is better navigation support by offering a visualization feature that would pull the site map out of the website and make it a standardized browser element. Unfortunately
