The Most Hated Online Advertising Techniques

While, as a whole, web usability has improved over these past several years, history repeats and designers make the same mistakes over and over again. Designers and marketers continuously need to walk a line between providing a good user experience and increasing advertising revenue. There is no “correct” answer or golden format for designers to use in order to flawlessly reach audiences; there will inevitably always be resistance to change and a desire for convention and predictability. That said, if, over the course of over ten years, users are still lamenting about the same problems

The Most Hated Online Advertising Techniques
Design Thinking 101

Jakob Nielsen says “a wonderful interface solving the wrong problem will fail.” Design thinking unfetters creative energies and focuses them on the right problem. Flexibility — Adapt to Fit Your Needs The above process will feel abstruse at first. Don’t think of it as if it were a prescribed step-by-step recipe for success. Instead, use it as scaffolding to support you when and where you need it. Be a master chef, not a line cook: take the recipe as a framework, then tweak as needed. Each phase is meant to be iterative and cyclical as opposed to a strictly linear process, as depicted

Design Thinking 101
Mobile Microsessions

United for Android: When checking in by launching the app, the user has to wait for the splash screen to load (top left), then skip the login wall (top right), then find the Check in button on the homepage (bottom left) and finally get to the Flight Check-in page (bottom right). Designers can provide users with quick, outside-the-app access to the tasks that they perform the most. Doing so can save users the need to locate the entry point by themselves, and if the task is significant enough, can substantially improve the overall user experience. Designing for Microsessions Of course, the

Mobile Microsessions
UX Research Cheat Sheet

User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep product-development efforts on the right track, in agreement with true user

UX Research Cheat Sheet
Unmoderated User Tests: How and Why to Do Them

For extremely large qualitative studies, consider tools which can collect some quantitative measures or which offer automatic transcription. These features don’t eliminate the need to carefully review your recordings, but they can certainly expedite the process by directing your attention to specific recordings that are likely to be significant (such as recordings where users had low satisfaction ratings or recordings where particular keywords were mentioned). If your study is primarily quantitative, your analysis will be quite different. Metrics such as success rate, task time, and

Unmoderated User Tests: How and Why to Do Them



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