Change vs Stability in Web Usability Guidelines

Change vs. Stability in Web Usability Guidelines
Change vs. Stability in Web Usability Guidelines

As Web usability testing enters its 14th year, it’s worth asking how early results have held up to recent user research.

10 years ago, I wrote an article on the changes in Web usability from 1994 to 1997. A few of my original findings were no longer valid a mere 3 years after they were issued. But most of the 1994 guidelines held true in 1997 — and they’re still correct today.

Considering how primitive websites were in 1994, it’s striking that most of these initial usability guidelines remain valid for today’s sites. It’s even more impressive when you consider that the Web currently has 120M sites, and my very...






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