Confirmation Dialogs Can Prevent User Errors (If Not Overused)
Confirmation Dialogs Can Prevent User Errors If Not Overused
Confirmation Dialogs Can Prevent User Errors (If Not Overused)
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Errors are a big deal for UX. They represent one of the 5 key quality components of usability: error frequency and severity are negatively related to the usability of a system. And error prevention is one of the 10 heuristics for user interface design.
Even though we talk about “user error,” the true culprit is the designer, for having made it too easy for users to get into trouble. We cannot assume that people will always use our design in the intended manner.
There are many ways to prevent (or at least reduce) user errors. Here, we’ll focus on one of the simplest — the confirmation dialog.
Error messages are an indicator of system status: they let users know that a hurdle was encountered and give solutions to fix them. But in order for the error messages to be effective, people need to see them, understand them, and be able to act upon them easily. Visibility of system status is one
Alternatively, a toast (a small nonmodal popup that disappears after a few seconds, like the New Stories one used by the Facebook app), while appropriate for passive notifications, would be a bad way to implement an error message, be it validation or otherwise. In fact, one of our mobile users
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