Contextual Menus: Delivering Relevant Tools for Tasks
Contextual Menus Delivering Relevant Tools for Tasks
Contextual Menus: Delivering Relevant Tools for Tasks
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Having the right tools available in any given situation makes all the difference, especially when it comes to correctly and efficiently getting things done. Without the relevant tools, we waste time and are left feeling frustrated, lost, and confused. Just as bad: when there are too many tools around, we waste time looking for the right one or end up satisficing with a suboptimal tool, instead.
The digital space is no different; in any given application, there’s an abundance of tools to use, tasks to complete, menu options to explore, and commands to execute. As such, an important user-interface element that narrows the set of available commands and associates them...
Not everybody knows why they’re useful and how to reference them. It is up to you to educate your stakeholders, illustrate their effectiveness, and solidify their use on projects. Lead by example: don’t let the personas fizzle out, continue to bring them into meetings to set the stage for
One big problem with failing to define your users occurs when you evaluate the design. If you plan a research study with no restrictions on who can participate, you could easily end up with all your participants being quite similar to each other. This is no problem if your system is only intended
As his pillaging continued and Blackbeard grew in craftiness, he realized it would be prudent to extend the essence of his menacing nature from afar. He devised a tool to extend his message — an early version of the skull-and-crossbones pirate flag we all know well today. The flag served as
Blockchain Beyond Banking
Unbanked individuals themselves present another opportunity for blockchain technology to create new revenue streams. For example, it’s easier to get a cell phone than a bank account. Because of this, there are nearly five times as many mobile phones in the world as bank accounts (5 billion versus
What B2B Companies Need to Implement Blockchain Solutions
Enterprises should also be prepared to invest in whatever off-chain tools are needed to support blockchain systems, and they should recognize that different processes may require different systems. Adopting blockchain technology will be a complex undertaking involving multiple stakeholders within
Emerging Technologies are Banding Together to Accelerate Big Data’s Growth
Thanks to the growth of the internet, the rate at which new information is being released is growing exponentially. Accelerating big data between machines. We are in an age when communication is not just between human beings. Machines are now the go-to for connections between the people to people
UX Mapping Methods Compared: A Cheat Sheet
Designing and developing a product often involves a large team of people with different backgrounds and experiences who must be on the same page about the project goals, the user needs and behaviors, and even the component processes involved. This common understanding is often built with
manipulating contextual menus: delivering relevant tools for tasks microsoft
Generic Commands
From the above table, it might seem that move-copy-delete is the superior set of generic commands. In practice, however, it forces you to specify where you're copying or moving to and from. Having 2 arguments per command complicates matters. In contrast, cut-copy-paste employs an intermediate
Defeated By a Dialog Box
Upon further experimentation, I discovered another way of getting rid of the options box: uncheck the checkbox marked "Show options dialog." This, of course, completely violates the design rules for checkboxes and radio buttons , which are not supposed to have any immediate effect when they are
Why Personas Fail
A failed persona effort is often the largest barrier to future success. Those who have seen them fall by the wayside without having any meaningful impact on a project often write them off as a silly waste of time for the rest of eternity. You will have to work hard to convince these skeptics that
In-Store & Online: Designing For the Changing Behaviors of Today’s Shoppers
People don’t distinguish between online shopping and in-store shopping. To them, it’s all shopping. Their shopping experiences might be fully online, fully in-store, or a mix of the two. Customers may start shopping in a store, but make a final purchase from the same store’s ecommerce
The User Experience of Customer-Service Chat: 20 Guidelines
In general, a fast response time reflected well on the company; in contrast, long wait times made users feel undervalued and they tended to assume that they shared the agent with many other customers. “It bothers me when it takes a long time to answer a question, although they seem they are
A Look at WordCamp Los Angeles 2018 .
Surprisingly, my favorite session of the weekend came from Joe A Simpson Jr who brought a refreshing perspective to why accessibility is important. Imagine a colorblind person watching a football game in which team uniforms were all solid colors. Through a color simulator, we couldn’t tell the
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International Study by WP Engine Reveals Enterprise Investment Lags Today's Mobile-First Consumer
When it comes to providing world-class digital experiences, less than a third of respondents (29 percent) thought their customers would rate their digital experience as superior. On mobile, a poor design or bad user experience is even more pronounced. With three billion smartphone users in the
Fortune Names WP Engine a Best Place to Work in 2018 .
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
The Sketch Test: Test and Improve Your UX Deliverables and Other Documents
Conduct audience-based testing in order to increase understanding of UX deliverables such as documentation, infographics, wireflows, and data visualizations. Do a quick sketch test: provide a printed copy of your deliverable, recruit a representative colleague, and ask them to explain to you what
Journey Mapping 101
The terms ‘user journey map’ and ‘customer journey map’ can be used interchangeably. Both reference a visualization of a person using your product or service. While the argument can be made that the term ‘customer’ does a disservice to the method (because, especially for certain
A Model for Conducting UX Workshops and Exercises
It is hard to play both roles well. Because the facilitators act as authority figures throughout the exercise, their contributions will be taken at a high regard (which defeats the purpose of many of our UX collaborative exercises). Better to stay neutral. If you do not have the luxury of a
How IoT has Exposed Business Organizations to Cyber Attacks
IoT can also be enlisted to help you manage your workforce. When putting this IoT into place, it can alert you faster than any of your human managers when something is going awry. This IoT manager can be set up to be able to use analytics to flag certain behaviors. For instance, you can set it up
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Rapid Experiments are Key to Making AI Technology Buy vs Build Decisions
The good news is that there are a broad landscape of vendors today that can work with clients to deliver all or some of these capabilities, becoming their AI team or an extension of their AI team. Enterprises should view the decision, not as “build or buy,” but as “build and buy,” where
How to Battle Anxiety and Depression as an Entrepreneur
The rise of depression amongst entrepreneurs is growing to an all-time high. A 2015 study from researchers at Stanford, UC Berkeley, and UC San Francisco showed that 72 percent of entrepreneurs experienced mental health concerns, with 49 percent experiencing chronic mental illness (including
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A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Contextual Menus: Delivering Relevant Tools for Tasks | Intelligent Assistants Have Poor Usability: A User Study of Alexa, Google Assistant, and Siri
Intelligent Assistants Have Poor Usability: A User Study of Alexa, Google Assistant, and Siri
During the usability-testing portion of the study, we asked participants to use the assistants to complete a variety of tasks, ranging from simple (e.g., weather for the 4th of July weekend, pharmacy hours for a nearby Walgreens, when George Clooney was born) to more complicated (e.g., the year
Can Hated Design Elements Be Made to Work?
That said, PDF has its uses — they're just not in the realm of interactive information access. When people want to download a report for later reference, PDF shines. Indeed, I use it myself for this purpose. (As an example, see our report on social media usability, which is available for free
Minimize the Need for Customer Service to Improve the Omnichannel UX
A user purchasing a Nest Protect thermostat had researched the two models available through the website and social media, but decided to call a Nest technician to help him understand which model worked best for his needs because the information on the website and other channels was not detailed
