Are you planning to get a new customer retention management (CRM) platform for managing all your customers? Here’s a short explanation on how to make this process legal and safe.
GDRP protects users from unauthorized data collection and further processing for commercial purposes. If you have a customer retention management program that is not really done correctly, you are likely not going to comply with the GDPR standards with your CRM.
The first thing to consider is choosing a custom solution for your CRM.
What’s the best way to handle this situation? How will you implement and pick up the right CRM for your startup or business. Begin by choosing...
I spoke to Peeter Kivestu, director of travel industry solutions and marketing from analytics solutions and consulting services company, Teradata. Kivestu believes that much of the focus has been on connecting the ‘things’ rather than the data within. The value of data grows with use
Storing, processing and organizing this data is crucial in generating useful results for the coming issues on this topic. Essentially, for any system to work, its important to select a number of developmental designs and priorities in a planned manner. In this way, you’ll be able to generate more
Transitioning from an internship into a high-paying career is hard. In the data science world, the competition for employment is intense. While there still are a lot of unfilled roles out there, most of them require something slightly more than just a textbook education. The best way to make the
Top 5 Industries Providing Massive Returns Over the Next 5 Years
CBD is a non-psychoactive cannabinoid found in hemp the cannabis plant. This safe, non-addictive compound is extracted and distributed as oils, candy, tinctures, and topical creams. The compound is added to many more palatable and easily digestible forms for consumption. The market is exploding and
Why Small Businesses Need to Be Vigilant About IoT Security Too
Another way attacker tries to gain access is by exploiting known vulnerabilities in the device’s code. It’s critical to keep devices running on their latest firmware and software. Managing multiple devices can be made easier by using remote management services. Not only could such tools help
Businesses Broke Ground on Blockchain. What Can Civic Groups Learn?
Sweden seems to be modeling that same approach in its electoral application of blockchain. This past summer, the Swedish municipality of Zug put blockchain-based voting to the test. Although Swiss media hailed the experiment a success in terms of administration and voter privacy, Zug officials
Mobile Microsessions
Widgets are compressed views of the app that usually present a single piece of data that represents the state of the app. They are ideal for tracking frequently changing information (such as weather) and are typically accessed from the phone’s homescreen (on iOS, from the Search screen), if the
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Beyond Usability: 3 User Experiences Reshaping Their Industries
Unless you have an unlimited clothes budget, it’s unrealistic (and wasteful) to wear a new outfit for every single occasion, yet social media pressures us into it. Rent a Runway solves this tension elegantly by recycling (expensive) clothes across a large set of women. It’s an example of the
'About Us' Information on Corporate Websites - User Research Findings
When asked to describe the last time she looked up company information on a website, one user seeking a new job said, “I was being recruited and was just looking into the company as a potential one to work for. On their website, I looked at their mission, their client base, how they describe
Layered Interaction Analysis of Direct Manipulation (Jakob Nielsen)
Figure 2a shows an error I have frequently made myself. The file icon is dragged to the icon representing backups, and not to the Trash icon as intended. This mistake constitutes a lexical level error since the syntax of dragging an icon on top of another icon has been correctly specified. It just
Tooltip Guidelines
Users shouldn’t need to find a tooltip in order to complete their task. Tooltips are best when they provide additional explanation for a form field unfamiliar to some users or reasoning for what may seem like an unusual request. Remember that tooltips disappear, so instructions or other directly
Scrolling and Scrollbars
If you must make your own scrollbars, stay as close to user expectations as possible. Unless your scrollbars look like scrollbars, users might not notice them. Unless your scrollbars behave like scrollbars, users might not be able to bring the desired content into view. In either case, your
'About Us' Information on Corporate Websites - User Research Findings
Some organizations intentionally convolute this content to keep themselves open to many different types of business partnerships. In other cases, internal content creators assume the copy describes what the business does, but to an outside user, it means nothing. No matter the reason, if your About
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Helpful Filter Categories and Values for Better UX
As much as possible, avoid filter categories with vague labels like Item Type. Words like Category, Format, Content Type, or Genre are better, because they feel a bit more specific and tailored to the current item. For example, products can be divided into Product Categories, while movie rentals
Empathy Mapping: The First Step in Design Thinking
Our users are complex humans. It is natural (and extremely beneficial) to see juxtaposition between quadrants. You will also encounter inconsistencies — for example, seemingly positive actions but negative quotes or emotions coming from the same user. This is when empathy maps become treasure
Beware Horizontal Scrolling and Mimicking Swipe on Desktop
Netflix.com: In its regular state, there are no visual cues to indicate that more content is available (top). Arrows appear only on hover (bottom). Additionally, to see more content within a category, users must hover over the arrow. When they do so, the strip starts to move; if users want to see
Wireflows: A UX Deliverable for Workflows and Apps
Despite being most frequently used for mobile apps, wireflows are also useful for documenting complex workflows in desktop application and webapps. Since showing a full-screen desktop wireframe for each step in a process can waste a lot of space if most of the screen design stays unchanged at each
iOS Design Rules to Break
Leveraging the Plus icon to trigger actions is particularly harmful when the user misinterprets what will occur. Since the Plus icon is regularly used on the web and in mobile apps to communicate that a list can be expanded — together with the arrow (>) and the caret (^) — users often do not
How to Recover Abandoned Shopping Carts for WooCommerce Stores
Imagine this: You’ve spent months getting your new eCommerce shop up and running. You set up WooCommerce, installed a bunch of plugins, found a perfect theme, dotted all your i’s and crossed all your t’s on tax compliance, logistics, and customer service. You roll out your beautiful new shop
WP Engine's London Office Recognised as a Great Place to Work
In 2015, WP Engine opened our first global office in London as a physical representation of our desire to expand our team of WordPress specialists and better serve our customers globally. Since then, we’ve worked hard to create a workplace that is collaborative, productive, and fun. Today, we
How to Recover Abandoned Shopping Carts for WooCommerce Stores
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
Production Quality Over Cost: What Really Generates Engaging Video Advertising
Perhaps the biggest lesson that marketers have learned in the last few years is that throwing money at marketing tactics doesn’t necessarily deliver a relational return for the investment. Instead, even with the leanest of budgets, today’s marketing investments deliver a greater return when
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Business Loan vs Equity Financing: How to Fund Your Startup
Sometimes, startup entrepreneurs are not only looking for money but also guidance and mentorship as well as the exposure to make relevant business connections. With equity funding, you can come across a partner who has substantial expertise in your field of business. He can open doors for you and
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
CRM and GDPR Compliance in 2019 for Startups | Shopping Online for an iPhone Plan Is Painful
Shopping Online for an iPhone Plan Is Painful
I recently experienced endured this process firsthand, as I set out to look for a new carrier. What I found was scary. Every time I sat down to look at plans, I ended up drowning in open tabs. I hunted down details in complex tables and accordions, dodging modals and pop-up windows. Inevitably
Better Link Labels: 4Ss for Encouraging Clicks
Notice that this quality of good links is last in the list. Concision is important, but it must be balanced with the other priorities (specific, sincere, substantial) in link-label writing. There is no maximum word count for links. They can be as long as they need to be to achieve those other three
The Role of Enhancement in Web Design
Enhancements that become standards are an ideal, gentle route for innovations in user-interface design. If you are thinking to introduce a new feature, start by providing it as an enhancement. But beware, the road from enhancement to standard is full of temptations, and it’s easy for a smart UI
