Authors Note: Due to an issue that surfaced during our testing process, we will be rescheduling automatic WordPress 5.0.3 updates. While this issue only affects a small subset of customers, we have decided to ensure complete resolution before proceeding.
WordPress 5.0 has arrived , and with it comes a new and improved way to create content in the post editor. At WP Engine, we’re excited for this change and are now ready to begin auto-upgrades for our customers. Historically, we have halted updates mid-November through January 1 in respect of holiday schedules, and this release is no different. Now that we are in the new year, we are ready to share...
WP Engine was proud to take part in this event sponsored by the CEO Action for Diversity and Inclusion. Each company was encouraged to customize the events during the day according to the needs, nature, and geography of its workplace. At WP Engine, multiple company-wide workshops were held in
Email marketing is still one of the most effective ways to get readers to take action, investigate a product, or change a behavior. The success of your email marketing, however, comes from your email list. If you need to generate more and better email leads, you need web design that specifically
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
Stop Focusing on Cryptocurrencies Problems. Consider its Future.
People remembered the big bitcoin crash early in 2018, and they’re now wary of thinly veiled cash grabs hidden behind initial coin offerings (ICOs). Businesses seem to have followed suit. With last year’s market collapse, large companies that previously dipped their toes into the
4 Ways to Enter the Blockchain Industry
Because Blockchain is in its early stages, it’s unclear which industries will successfully incorporate the technology. However, there was 15-percent growth in the use of the technology for healthcare applications. Analysts forecast that implementation will increase by 55-percent by the year
Decentralized P2P Lending Services vs Networks
As a result, borrowers can earn more than interest on deposits and other investment products offered by banks, and borrowers can get a loan with lower interest rates. That’s even taking into account the commission of the P2P lending provider itself, which it charges for its services of bringing
Net Promoter Score: What a Customer-Relations Metric Can Tell You About Your User Experience
Reichheld argued that the net promoter score is relevant because customer recommendations and word-of-mouth referrals are a direct driver of revenue growth in many businesses. As Reichheld put it, “When customers act as references, they do more than indicate that they’ve received good economic
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The Impact of Interaction Design on Brand Perception
A direct-manipulation interface would allow users to click directly on the desired spot on the map or drag a rectangle to specify the area they want. However, the site currently uses an indirect-manipulation interface for zooming, where the user has to click a plus or a minus button. Moving the map
Applying Discounts and Promotions on Ecommerce Websites
If you must support coupon codes in situations when a coupon may not be available on the site, it’s best not to provide an open text field. A better solution is to provide a text link to expose a text field. This design is less likely to prime users and send them on a coupon quest as many
The Anti-Mac User Interface (Don Gentner and Jakob Nielsen)
During the relatively short history of computing, several changes have taken place in the ways computers are used and in the people who form the main user community. These changes in usage and users lead to important changes in user interfaces. Highly usable designs reflect a set of principles that
Apps Within Apps: UX Lessons from WeChat Mini Programs
WeChat, the most popular social application in China, had 1 billion monthly active users as of March 2018. WeChat’s integrated services cover all aspects of daily life in China, including social communication, shopping, bill payments, news, and booking services. A product update at the end of
10 Usability Heuristics Applied to Video Games
Confirmation dialogs, like the one in Super Smash Bros. on Wii Switch, prevent users from accidental destruction. This confirmation is particularly important for irreversible actions. Before leaving an in-progress game, Super Smash Bros. prompts users to confirm that they want to leave the game and
Transactional Email and Confirmation Messages
At the same time, poorly designed email can erode a company's credibility. We asked users to rate their level of trust in each sender on a 1–7 scale; poor design elements decreased a company's ratings by up to 2 points. Lack of contact information was another primary concern, as was a company
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Tips for Better Product Descriptions on Websites
When sites have widely variable product information, it makes comparison extremely difficult. Two shredders available through OfficeMax.com had vastly different amounts of information available, with one summarized in 5 bullet points, and another offering a similar bulleted list, followed by a
Cancel vs Close: Design to Distinguish the Difference
Glow Baby: (Left) Tapping the X icon in a running-timer view dismissed the view without canceling the timer, and thus, allowed the user to continue using the app to log other types of events, participate in the community discussions, read articles, and so on. (Middle) The status for the running
Breaking Web Design Conventions = Breaking the User Experience
We ran an unmoderated remote usability study with 5 participants: 3 prospective students and 2 parents of prospective students. (Even with just a few users, it’s possible to identify most of the main usability issues in a design.) We asked participants to explore the site to see if the university
Customization vs. Personalization in the User Experience
Customization works well under the assumption that users know best what their goals and needs are. Thus, it is based on natural intelligence (the users’) over artificial intelligence (the system’s). On the other hand, personalization is based on artificial intelligence (about a user or a group
Ideation in Practice: How Effective UX Teams Generate Ideas
These sentiments echo our recent survey about UX processes as a whole, where UX professionals noted that UX receives less management support compared to other teams at their organizations. Particularly for ideation, top-level support and clout to pull people from various teams and roles into
CSS conversion of my Radio weblog
I’ve done a re-design of my Radio weblog, using CSS. Look ma, no tables! Yes, it’s now a tableless design. I’m doing my bit for the web standards cause, although I haven’t yet achieved 100% XHTML validation. For my re-design I used a CSS Zen Garden design by Michael Landis
Alexa, Where’s My Data?
An employee working from home in the proximity of a smart device may unknowingly record sensitive conversations. That data is then sitting on a server somewhere indefinitely. With more and more people working remotely and using these devices in their home offices, corporations must be aware of the
Hackers are Ready to Exploit Zero-Day Flaws; Companies are Slow to Act
Even devices with existing security systems can fall prey especially if users or administrators aren’t aware of the exploits or fail to apply stop-gap measures to prevent attacks. While not technically in its zero-day period during the Equifax breach, the event illustrates how slow reaction
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
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Blockchain Success Stories Show Valuable Opportunities
Over the past two years, we’ve witnessed the cryptocurrency market explode onto the scene, minting billionaires overnight, followed by an implosion that has wiped out up to 80 percent of the market’s value. All along, the true believers have continued to insist that this is just the
How to Upgrade Your Cyber Defenses to Protect Growth
Operating in the cloud is a better option for small businesses because it provides a higher level of security at a lower cost. Patches, updates, and maintenance are handled by the cloud provider, ensuring that security risks get addressed immediately. The cloud is also flexible and scalable by
Customer Updates to WordPress 5.0 | The Characteristics of Minimalism in Web Design
The Characteristics of Minimalism in Web Design
Remember that just because a design technique is popular doesn’t necessarily mean that it always supports user needs and optimizes profitability or other business objectives. In this study, we analyzed sites that are known to employ minimalist design, not sites that are known to be highly
Tunnel Vision and Selective Attention
Westfield was reasonably compliant with guidelines for presenting a corporation's image on the Web in an "About Us" area, and the user had little trouble finding relevant information. Each event in the company's history was shown in a lightbox-style pop-up. Although this was perhaps an overly
Page Parking: Millennials' Multi-Tab Mania
For sure, saying that page parking is characteristic of younger adults doesn’t mean that older adults don’t do it. However, we observe page parking substantially more often in user research with Millennials than with other age groups. Conversely, of course, many Millennials are power users and
