Authors Note: Due to an issue that surfaced during our testing process, we will be rescheduling automatic WordPress 5.0.3 updates. While this issue only affects a small subset of customers, we have decided to ensure complete resolution before proceeding.
WordPress 5.0 has arrived , and with it comes a new and improved way to create content in the post editor. At WP Engine, we’re excited for this change and are now ready to begin auto-upgrades for our customers. Historically, we have halted updates mid-November through January 1 in respect of holiday schedules, and this release is no different. Now that we are in the new year, we are ready to share...
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
What Will Cryptocurrency Be Like in 10 Years?
Cryptocurrency is arguably the single most significant invention of our lifetime. In the very near future, I believe we’ll see financial borders dissolve almost completely. This international currency will allow us to transact in seconds and remove current geographical limitations and
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Freewheeling Freelancers will Dominate the Future Jobs Market
Today, if you need a 2,500 in-depth article about a niche aspect of your industry you only need to look online, and in a matter of clicks, you could be in touch with an individual in possession of all the required knowledge that’s willing to complete your piece. This sort of freelance
Brand Is Experience in the Digital Age
While “branding” products with an identifying mark (definition #1) has been around since people first began trading and selling goods, the use of brands to differentiate products — to truly attempt to influence consumers’ perceptions and choices within a market (definition #2) — is a
customer updates to wordpress 5.0
Why WSJ Mobile App Gets ** Customer Reviews
Testing typically uncovers additional opportunities for improvement and thus produces an even better design. In this case, fielding a redesign of these few initial screens should allow the Journal to improve its App Store rating from 2 to 4 stars in short order. It would thus quickly pay for itself
The Four Dimensions of Tone of Voice
A quick Google search for “tone-of-voice words” will surface lists of hundreds of words used to describe literary tones. (Most of them come from websites for undergraduate English courses). You’ll quickly notice that most of those words have very specific meanings and connotations (e.g
Modal & Nonmodal Dialogs: When (& When Not) to Use Them
Top: Wayfair uses modal dialogs to request the user to specify a board where this item should be pinned. Another UI element (such as an option within the main content) would be more appropriate for entering this information. Bottom: After the board has been selected, Wayfair uses a modal dialog to
Tooltip Guidelines
Users shouldn’t need to find a tooltip in order to complete their task. Tooltips are best when they provide additional explanation for a form field unfamiliar to some users or reasoning for what may seem like an unusual request. Remember that tooltips disappear, so instructions or other directly
Group Form Elements Effectively Using White Space
If form length is a concern, you can place field labels to the left of the text fields. However, make sure that labels are of similar length and are placed as close to the text fields as possible. If the labels are too far to the left, it can be difficult to associate the correct label with its
Why User Interviews Fail
The color preference affects the user's overall perception of the product. Even if users actually do like, dislike, or feel some emotions related to the color, it doesn’t mean it will affect their overall perception of the design or organization to any meaningful degree. A background color is
customer updates to wordpress 5.0
Adding an Item to a Shopping Cart: Provide Clear, Persistent Feedback
In our new round of usability testing, a participant shopping on Burberry.com added a coat to her cart, noticed the overlay showing that the product had been added to her cart, and began moving her mouse over to the overlay to doublecheck that the item was the size she wanted. However, before she
Eartracking: A New UX-Research Method
We first became aware of the benefits of eartracking during our research with cats and dogs. Many animals have ears that visibly turn in the direction of their attention. Turning the ears is clearly an evolutionary adaptation that allows predators to keenly follow the prey and it also enables
Hamburger Menus and Hidden Navigation Hurt UX Metrics
Our tasks did not direct participants to use the navigation, search, page links, or any other interface features. Rather, people could use whatever they wanted in the interface to do the task. We assumed that if navigation is visible and seems helpful to users, they will click it; if not, they will
iOS Design Rules to Break
One of the advantages of having the Submit button in the page header is that, because this header is sticky in iOS apps, users can access the button easily at all times — whether they have filled in all the form fields and reached the bottom of the list, or not. (For the Calendar app it may be
The Magnifying-Glass Icon in Search Design: Pros and Cons
If your website uses a magnifying-glass icon instead of a search button on desktop, the recommendations here should help. At NN/g, we’re still using the search button on our website. We have the space, and we have no doubt that people can spot search on our site. We’ll also keep an eye on other
The Evolution of Healthcare Data: 5 Little Known Facts
Despite the concerns over patient privacy, there’s no denying that healthcare data is plays an important role in modern patient care. As far back as 2012, healthcare data represented 30% of electronic data storage worldwide. In 2013, the amount of healthcare data was 153 exabytes—which is
Groundbreaking Tips for Managing Big Data
Big data is the type of data that is characterized by informational and technical features. A huge and ever-growing data volume, a variety of data formats and a log of records nature belong to the informational aspects. Traditional solutions are no longer suitable for capturing, storing and
To Prevent Fraud, Healthcare Organizations Must Streamline Their Data Processes
Another more insidious form of healthcare fraud occurs largely because of sloppy data management, miscommunication, and inefficient business practices. To illustrate, let’s say a patient stays in the hospital for 20 days and incurs a total bill of $100,000. If the hospital makes a mistake and
RW Q&A: Monisha Perkash, founder of Lumo Bodytech
Perkash came up with the idea for Lumo seeing her co-founder and CTO, Andrew Chang, suffering from debilitating back pain. Perkash is married to a spine and sports physician, so she could understand how important posture really was. Perkash advised Andrew to attend a posture class and as a result
customer updates to wordpress 5.0
Is Artificial Intelligence Still Relevant for Startups?
The larger the data set you can gain access to, the more interesting work your platform can do. Look at CentralSquare Technologies, an AI startup that connects emergency call centers around the country. Emergency dispatch centers ran independently for a long time before startups like CentralSquare
Meet Meural, Fine Art on My Walls at Home
It has been shocking and revealing to realize that I didn’t even really know these people I’ve worked with for years. Stories are told that we have never heard before. “Bro, what did you put a pic of a 1950’s toaster up on the Meural for?” “Well, that was sold in my grandfather’s
Customer Updates to WordPress 5.0 | The User Experience of Customer-Service Chat: 20 Guidelines
The User Experience of Customer-Service Chat: 20 Guidelines
While chatting with a customer-representative on Met Opera’s site, one user was told to wait while the agent was searching for an answer. After a while, she received the message Your session has expired due to inactivity. The user was surprised and disappointed, and she was ready to close the
Flat-Design Best Practices
Google’s Material Design, which has been around since 2014, took an admirable stab at this concept. The best thing about Material Design was that it defined a carefully considered framework with specific rules, behaviors, and visual properties. Unfortunately, it’s not always implemented
Marginalia of Web Design
Scaling reduces the image so much that pictures with extensive detail wash out and become too crowded to be meaningful. Cropping preserves those details that are within the new viewport, but at the cost of losing the context of the image as a whole. My recommendation is to use a combination of
