I can operate almost any user interface. After all, I have 33 years’ experience using computers and 25 years’ professional experience analyzing bad designs: I know most of the ways interaction designers can confuse or annoy users. I’ve seen it all before. Or so I thought.
Despite my prowess at defeating complicated user interfaces, I was recently stumped by a simple dialog box. I simply couldn’t figure out how to proceed, so I had to close the application and use another program to achieve my goal.
The offending software shall remain nameless; it’s a nice piece of shareware that I enjoy enough to have paid the fee. Also, a single...
Notice that this quality of good links is last in the list. Concision is important, but it must be balanced with the other priorities (specific, sincere, substantial) in link-label writing. There is no maximum word count for links. They can be as long as they need to be to achieve those other three
When designing tips, coach marks, and any other types of hints for mobile applications, the main guideline to remember is to keep them as short as possible. Focus on primary user tasks or atypical interactions, and design for maximum scannability by using visuals and succinct text. Additionally
The worst design is seen on sites that warn users not to click twice by threatening them “clicking again may create an extra order” (or funds transfer, or whatever is the object of the command). First, it’s certainly a guideline for user-friendly design not to threaten the user. Second, this
Transparency In The Cryptocurrency Ecosystem with James Giancotti
Giancotti also sees the market becoming more serious. Some of the brightest people he worked with at JP Morgan and Goldman Sachs have gone into blockchain funds. Giancotti lays out a simple reason why: the future will be shaped by blockchain. These trends—and their customers’
Blockchain in Retail: Changing the Shopping Experience
That’s where a blockchain company like Hamster Marketplace can change the retail game. Its decentralized platform is a marketplace for unique electronics and connects retail companies directly with device manufacturers. Vendors that join the manufacturing platform are verified to ensure they
dApp Development Will Help the Healthcare Industry
Different regions have different medical guidelines. In a blockchain network, nobody knows whether everyone is following the directions correctly. It is because there is no central authority controlling the information. Another difficulty that occurs when storing medical data is storage capacity
Design Thinking 101
Each phase is meant to be iterative and cyclical as opposed to a strictly linear process, as depicted below. It is common to return to the two understanding phases, empathize and define, after an initial prototype is built and tested. This is because it is not until wireframes are prototyped and
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Brand Is Experience in the Digital Age
In digital systems, customers interact with the representation of the brand in the form of websites and other interactive services, making behavior a crucial attribute of brand. The granularity of behavior as a brand attribute can and does vary and can be expressed holistically at the level of
When and How to Create Customer Journey Maps
Storytelling and visualization are essential facets of journey mapping because they are effective mechanisms for conveying information in a way that is memorable, concise and that creates a shared vision. Fragmented understanding is chronic in organizations where KPIs are assigned and measured per
When to Use Which User-Experience Research Methods
The distinction here is an important one, and goes well beyond the narrow view of qualitative as “open ended” as in an open-ended survey question. Rather, studies that are qualitative in nature generate data about behaviors or attitudes based on observing them directly, whereas in quantitative
'About Us' Information on Corporate Websites - User Research Findings
Although this sounds obvious, for many organizations it’s quite difficult to do. We saw journalists, investors, and general web users baffled by numerous websites and unable to figure out what the organization did. Too often, companies erroneously assume that people understand their business and
Informational Articles Must Ask For the Order
The Iams kitten food page contained a clear link to Feeding Tips for Growing Kittens , which was highly attractive: all of our test users clicked it. The article was also very interesting and informative: all users scrolled through four screens of text. At the bottom of this fairly large page
Join WP Engine in Web Week 2018
Are there old shortcodes lingering around, bulking up your code? Do you still have widgets installed that you don’t use anymore? Perhaps your dashboard is full of comment spam. Maybe you need better analytics software or want to start reaching more audiences by adding more localized content
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International Study by WP Engine Reveals Enterprise Investment Lags Today's Mobile-First Consumer
For those who integrate AMP with WordPress and Adobe, respondents cited strong integrations and ease of use as the main benefits. However, WordPress users also called out site performance improvements including site loading speed and SEO impact as main reasons why WordPress works best with AMP. For
Introducing Gutenberg Optimized Themes
In addition to all of the above, the Genesis Framework will be further upgraded for Gutenberg with the release of version 2.8 in Q1 2019. 2.8 will include built-in features that allow you to easily and efficiently style and control Gutenberg blocks as well as auto-load demo content, which can arm
Parallel Design and Testing by Jakob Nielsen and Jan Maurits Faber
The earlier study found that people who used these services for the first time on a screen-based telephone, instead of a traditional telephone, had a success rate of 75 percent. Since the screen-based telephone used in the earlier study had a much smaller screen (16 × 7 characters) than the one
Consistency in the Omnichannel Experience
Nespresso’s visual design is consistent and cohesive across every channel: (1) The desktop website shows a graphic of the product packaging. (2) The mobile app uses has the same color palette and images of the coffee pods as on the desktop. (3) The the order confirmation email tells the same
Minimize Design Risk by Focusing on Outcomes not Features
Encourage team members to be creative and think of different ways to approach a goal. Generate multiple solutions and get user feedback early. Activities such as storyboarding and wireframing have two major benefits: (1) they give team members a way to communicate ideas visually; (2) teams can
Discovering the threats below the surface on the Dark Web
The Dark Web is inherently scary for those who are unfamiliar with it, which to be frank, is most of us. Even asking most regular internet users to define what the Dark Web is could be quite a stretch. Most will probably rattle off something about open-air drug markets, illicit pornography, and
The Key IoT Security Questions You Need To Ask
More to the point, when you’ve got a bunch of devices talking to each other over the internet, how will you safeguard data confidentiality and integrity? When choosing an IoT monitoring and connection solution, make sure that it is using industry-proven data encryption. Solutions like the Azure
Data Science Careers: From Fragmentation to Necessity
Over the past decade — the concept of being a data scientist has become a “normal” occupation title. It is no longer an unusual way to phrase the job description in data analytics. Now this to the industry standard term for a swath of data careers. Data Science. Like any career
How Start-Up Chile Helps Entrepreneurs and Chile Alike
Start-Up Chile set out to enact social and cultural change and to place Chile at the center of the Latin American startup ecosystem. However, measuring its success requires going beyond the economic value of the accelerator. After all, Start-Up Chile emphasizes that they want startups to get more
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5 Ways Blockchain Startups Can Appeal to Enterprises
Though enterprises see the appeal of using blockchain, companies often don’t want to take on the challenge of working with their business partners to create a new blockchain solution. Last year, 74% of organizations in a global blockchain survey said they felt compelled to use a blockchain
How to Get into Tech Without a Tech Background
If you look at the greatest recent tech companies there are plenty of newcomers that aren’t even considered tech, let alone, high tech. Uber and Airbnb, are less about tech and more about their concept. You can run a tech company without a tech background but find the best tech you can when
Defeated By a Dialog Box | Visibility of System Status
Visibility of System Status
Modern systems are often complex, and it is unreasonable to assume that all the variables that describe the state of a system can be communicated to the user. Many backstage components, such as what JavaScript files are downloading and executing to make a site work, are of little interest to users
Maximize Content-to-Chrome Ratio, Not the Amount of Content on Screen
Eliminating the search box and replacing it with a magnifying-glass icon has become almost standard on mobile. It doesn’t work as well on the desktop: the space is simply too large and users don’t have the patience to hunt for a small search icon. If you consider using it on the desktop, keep
Scrolling and Attention
Interestingly, the increase in screen resolution did not lead to a decrease in scrolling, as one might have expected. The reason is probably that designers and developers did not leverage the larger screens, and instead, opted to spread content further apart. For better or worse, users are now
