Four Bad Designs

Four Bad Designs
Four Bad Designs

Every year, I see thousands of design mistakes in both user studies and everyday life. The curse of working with Don Norman is that half the elevator buttons I see make me angry : Why can’t these guys do what Don told them to do 20 years ago?

Then again, Web designers don’t do what I told them to do 13 years ago, so why am I surprised? Following is a modest harvest of design stupidities I’ve recently encountered.

Bad Content: Jazz at Lincoln Center

While in New York for my usability conference, I wanted to take the speakers out for an evening of jazz. Here’s the information I found about...


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