In application design, there’s a tension between power and simplicity : Users want the ability to get a lot done, but they don’t want to take the time to learn lots of complicated features.
One way to address this dilemma is to use progressive disclosure — that is, to show users only the most important options until they ask for the advanced features.
Another good approach is to use generic commands , which remain the same across many different contexts and thus reduce complexity.
Cut, Copy, Paste
The cut-copy-paste triad offers the most famous example of generic commands. These 3 basic commands suffice to let users do everything from move...
In the UX field, wireframes are a common deliverable to show page-level layout ideas, whereas flowcharts are useful for documenting complex workflows and user tasks. However, despite the fact that both of these deliverables remain in common use among UX professionals, there are situations in which
If immediate results are not achievable or seem ill-suited, an alternative (i.e. radio buttons or a single checkbox — see chart above) should be used instead. If you’re considering including toggles in long forms where other types of form fields are present, and users will need to click a
If the same error occurs repeatedly (usually 3 times or more in a single form-filling attempt), it is often an indication of a serious problem in the user interface. Quite possibly, your error messages are insufficiently helpful, but there could also be another mismatch between the design and
A marketplace solution for IoT development through decentralized smart contract ledger
A smart contract, as shown in the infographic, is a digital contract or a protocol in the form of code that executes a function depending on the terms involved in a contract. The key here is that it enforces an action automatically depending on whether the terms in the contract have been fulfilled
Emerging Technologies are Banding Together to Accelerate Big Data’s Growth
Thanks to the growth of the internet, the rate at which new information is being released is growing exponentially. Accelerating big data between machines. We are in an age when communication is not just between human beings. Machines are now the go-to for connections between the people to people
9 Blockchains Transforming the Way We Pay, Play, and Work
Look past digital currencies’ nosebleed pricing volatility, and you’ll discover a robust, decentralized, secure database. Brands and technologists are quickly figuring out how to put this powerful ledger to good use. Here are several real-world examples that demonstrate cryptos’
Centered Logos Hurt Website Navigation
The top-left placement of logos is so familiar to users that straying from this pattern risks significantly impairing the user experience. For example, we’ve previously reported that right-aligned logos hurt brand recall, based on a comparison of how likely users were to recall brand names when a
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Unmoderated User Tests: How and Why to Do Them
Some unmoderated testing tools can automate the process of excluding outlier data points and many have built-in data visualizations charts. But, since cookie-cutter charts don’t always show the most important results, if you plan to do quantitative analysis, make sure your tool includes the
Beyond Usability: 3 User Experiences Reshaping Their Industries
Airbnb makes it easy to satisfy the needs of these travelers by connecting them with owners who want to make an extra dollar by renting out their property. Before Airbnb, sites such as Home Away and property-management agencies used to connect owners with interested renters, but these were focused
The Anatomy of a List Entry
A list entry in the United Healthcare’s medical-provider directory page emphasizes the provider name in large blue font. The provider’s specialty is also stressed in a smaller but bold font directly below the name. Other important pieces of information are isolated and paired with icons toward
10 High-Profit Redesign Priorities
For 10 years, I've recommended loyal-user programs, such as frequent-browser points modeled after airlines' frequent-flyer miles. Virtually no websites have taken me up on this idea, so I can't claim that it's a proven high-ROI tactic like those on the official top-10 list. But, take loyalty
User Need Statements
In design thinking (as well as in any product-development process), it is important to define the problem you want to solve before spending time and resources on generating possible solutions. (A great solution to the wrong problem will fail.) This approach maximizes resource use and decreases the
WP Engine Named A Best Place to Work in Technology for 2019 .
When it comes to facilitating a truly enjoyable and productive workplace, it takes more than just the promise of perks and ping pong. Employees want their workplaces to reflect what they value and expect out of the company they work for: trustworthiness, morality, and the opportunity to grow both in
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WP Engine All Hands Spring 2019: US
Last week, WP Engine employees from all over the U.S. came together at our Austin headquarters for the first biannual All-Hands event of 2019. All Hands is a two-day event in which employees from other offices and teams around the country get the chance to collaborate and strategize with one
WP Engine's London Office Recognised as a Great Place to Work
In 2015, WP Engine opened our first global office in London as a physical representation of our desire to expand our team of WordPress specialists and better serve our customers globally. Since then, we’ve worked hard to create a workplace that is collaborative, productive, and fun. Today, we
UX Debt: How to Identify, Prioritize, and Resolve
Why is it more expensive to fix a UX problem later, rather than before launch? For many reasons. First, redesigning and recoding consumes many resources: the team has to refamiliarize with the nuances and details of the already launched features, spend time debugging them, and then possibly
How Channels, Devices, and Touchpoints Impact the Customer Journey
Every organization will have its own set of relevant channels that make up its unique omnichannel ecosystem. Some organizations like banks and retail stores will rely heavily on physical locations, while internet-based companies may not have these physical channels at all, but support a multitude
Storyboards Help Visualize UX Ideas
For example, a team improving a login flow (buttons, autofill, and/or a progression bar) can use the storyboard as a summary and reminder of the existing roadblocks in the process. If the images in the storyboard show that the user was frustrated when clicking the login button, but had no issues
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
The Key IoT Security Questions You Need To Ask
Another question to ask is how you will prevent unsolicited inbound connections from wreaking havoc on your devices? Make sure that only devices are allowed to initiate connections and not the IoT hub. And speaking of the IoT hub: make sure that the one you’re using has the capability of
The 3 Biggest Threats Healthcare Data Security is Facing Right Now
Researchers highlight multiple entries that threat actors can use to exploit the hospital supply chain. The potential one is the device manufacturer; a hospital or medical facility has no idea whether the devices they use meet quality and safety standards or get tampered during the manufacturing
4 Ways Early Stage CTOs Can Learn to Roll With the Punches
In some instances, the CTO is a chief engineer who takes a hands-on approach to product development; other times; a CTO is a VP of engineering who is charged with hiring a team and designing the processes and culture necessary to turn business needs into deployed products. And then there are
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7 Critical Time Management Skills to Boost Your Productivity
Tasks that fall into this category are often given priority. They must be done now so our natural inclination is to complete them first, no matter their level of importance. For example, answering a phone call from an unlisted number is an urgent but not important task. It’s urgent because, if
How to Get Away From a Growth Mindset and Start to Scale
Consider Apple’s iPhone 8. In 2017, the company experienced production glitches that threatened to delay shipping of its latest version, and the company’s stock price fell as a result. This setback doesn’t seem to have had much of an effect on the largest company in the world, but similar
Generic Commands | Instilling Confidence in Online Shoppers: I Bought a Sofa Online and Good UX Sealed the Deal
Instilling Confidence in Online Shoppers: I Bought a Sofa Online and Good UX Sealed the Deal
Through my research I learned that there are a lot of different types of sectional sofas. Never having bought a sectional before, I was unfamiliar with the lingo around the different orientations and seating options such as right arm facing, left facing and bumper styles. Many websites allowed
Image-Focused Design: Is Bigger Better?
Comparing the new Southwest Airlines homepage to its previous design clearly illustrates the advantages and disadvantages of this approach. Like many airlines, before it was redesigned, the Southwest homepage had become cluttered with different promotions and programs. The background image was
Change vs. Stability in Web Usability Guidelines
Newer Web usability guidelines are likely to prove even more stable than the findings from the 1990s. So far, we have not revised a single guideline that we've discovered in research since 2000. Each time we study something again, the guidelines are reconfirmed. We continue to discover new
