How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites
How to Display Taxes Fees and Shipping Charges on Ecommerce Sites
How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites
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Price is a major factor for any purchasing decision. Especially when shopping online, additional fees and delivery charges become an important consideration for buyers. In our research for the fourth edition of the Ecommerce User Experience report series, shoppers strongly disliked unexpected cost increases during the course of their transactions. The surprise of added fees or unexpectedly high delivery rates at the end of the checkout process was often unpleasant enough that users would leave a site altogether. Such additions made users think the site was trying to trick them and derailed purchases.
Although shoppers are aware that some additional costs can be disclosed only at the end of the...
In addition to no-shows, working with youths may also result in more interruptions throughout the study. More interruptions mean less time working on tasks and perhaps fewer research findings in the long run. Interruptions can be due to environmental distractions (discussed later), water or
The typeface is the group to which a specific font belongs. Arial, Calibri, and Helvetica are examples of typefaces. The word “typeface” refers to the face of physical letter blocks which printers used to set into printing presses to create publications. A printer would have a vast range of
Anthropologie.com confusingly offered both a Move to Wish List and Save for Later options for shopping-cart items. Move to Wish List required the user to either log in or create an account, both of which derail the checkout process. Save for Later, however, did not require registration and
Is Blockchain Winning or Losing? — 4 Stages of Blockchain Evolution
There are over 2 000 dApps already launched on the basis of Ethereum platform. A good part of them is still under development and are limited to gaming, gambling or exchanges until the network is enhanced. Another popular dApp development platform is naturally Bitcoin Blockchain. Being the first
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Decentralized P2P Lending Services vs Networks
This method of private lending has a long history and is even culturally traditional in some areas of the world. But in modern manifestations, it is usually found in the form of specialized online platforms that bring together those willing to lend with those who would like to borrow. Since such
Beyond Usability: 3 User Experiences Reshaping Their Industries
At first, you might think that such an innovation in the field of reverse logistics should not be discussed in a UX article, but many pieces of the user experience are improved by optimizing this backend operation. A traditional UI-only solution to the problem of high demand would be to clearly
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Beyond Usability: 3 User Experiences Reshaping Their Industries
Airbnb makes it easy to satisfy the needs of these travelers by connecting them with owners who want to make an extra dollar by renting out their property. Before Airbnb, sites such as Home Away and property-management agencies used to connect owners with interested renters, but these were focused
Tesla’s Touchscreen UI: A Case Study of Car-Dashboard User Interface
The map appears in the background of all apps, potentially interfering with any content displayed above it or with the use of swipe to close or maximize applications. The red traffic markers are visible in the area between the calendar and the media player app, potentially distracting the driver
UX Mapping Methods Compared: A Cheat Sheet
Designing and developing a product often involves a large team of people with different backgrounds and experiences who must be on the same page about the project goals, the user needs and behaviors, and even the component processes involved. This common understanding is often built with
Best Application Designs
That we would ever classify a radiology application as "lightweight" defies the imagination, but it's appropriate in the case of VitreaTeach because it focuses on one thing: allowing residents and experienced radiologists to manage images for learning purposes. We might even call it the Pinterest
When to Use Which User-Experience Research Methods
The distinction here is an important one, and goes well beyond the narrow view of qualitative as “open ended” as in an open-ended survey question. Rather, studies that are qualitative in nature generate data about behaviors or attitudes based on observing them directly, whereas in quantitative
WP Engine: 2018 in Review
New year, new you, did you say? Well, that was our reality in 2018 as we rolled out some of our favorite new platform additions. We took the lead on the Amazon Polly plugin, the first plugin to bring voice technology to WordPress. The WP Engine Digital Experience Platform continued to evolve and
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A First Look at WordCamp US .
In less than two weeks, members from the WordPress community around the world will head to Nashville, Tennessee for WordCamp US. This is the second consecutive year that the event has been held in Music City and WordPress community has evolved significantly since 2017. The most anticipated topic of
How to Recover Abandoned Shopping Carts for WooCommerce Stores
Imagine this: You’ve spent months getting your new eCommerce shop up and running. You set up WooCommerce, installed a bunch of plugins, found a perfect theme, dotted all your i’s and crossed all your t’s on tax compliance, logistics, and customer service. You roll out your beautiful new shop
Parallel & Iterative Design + Competitive Testing = High Usability
Many design teams skip competitive testing because of the added expense of testing several sites. (For example, Nielsen Norman Group currently charges $45,000 for most competitive testing and only $22,000 to test a single website. Of course, you can get cheaper tests from Tier-2 or Tier-3
Expandable Menus: Pull-Down, Square, or Pie?
To understand the time it takes to reach a target in a menu, let’s first focus on a mouse-based interaction in a traditional pull-down or drop-down menu. (This type of menu is also called a linear menu because all the menu options are displayed in a list.) We will assume that the menu has been
Design Thinking Builds Strong Teams
Simply put, teams can only move as quickly as they can successfully communicate. The collaborative nature of design thinking circumvents this friction by involving all team members from the very beginning in a workshop-based approach. As the whole team moves through key exercises together, a shared
The Way Forward: Responsibly Deployed Facial Recognition
Precisely because this technology is inevitable, it is imperative we responsibly deliver on the opportunity for facial recognition to benefit both people and businesses, whether that be for security, efficiency or convenience. Unfortunately, today’s cameras are one-way devices. They record data
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Small Business Marketing Strategies that Will Work for You
After getting in contact with the business community, attend their annual or weekly fairs. Set up your business posters and stalls to let the crowd know. Try to speak as a guest in the function. In your speech, share the success story of your startup. Share the mission and vision of your business
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Argentina is Stepping-Up as a Country of Web Developers
As high streets across the world look to streamline, and businesses transform physical shops to online stores, being able to make the digital jump is crucial. As well as providing a platform for businesses to promote their products and services, the internet has lead to the rise of e-commerce, with
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites | Visibility of System Status
Visibility of System Status
Wherever you are, whatever you are doing, take a few moments to look around and note the various types of systems around you, and how they communicate their current status. Your phone or laptop display how much battery life remains; your email application tells you how many unread emails you have
Back-to-Top Button Design Guidelines
The popularity of responsive web design has led to a proliferation of single-column, long-page designs both on mobile and desktop. A consequence of these designs has been the Back to Top button, which is a shortcut that allows users to quickly navigate to the top of the page. When users get at the
Website Response Times
In a recent study for our work on Brand as Experience (now a full-day training course on branding and UX), we asked users what they thought about various websites they had used in the past. So, their responses were based not on immediate use (as in normal usability studies), but on whatever past