How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites
How to Display Taxes Fees and Shipping Charges on Ecommerce Sites
How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites
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Price is a major factor for any purchasing decision. Especially when shopping online, additional fees and delivery charges become an important consideration for buyers. In our research for the fourth edition of the Ecommerce User Experience report series, shoppers strongly disliked unexpected cost increases during the course of their transactions. The surprise of added fees or unexpectedly high delivery rates at the end of the checkout process was often unpleasant enough that users would leave a site altogether. Such additions made users think the site was trying to trick them and derailed purchases.
Although shoppers are aware that some additional costs can be disclosed only at the end of the...
Most Scrum teams have a daily meeting that’s referred to as standup or daily Scrum. (Scrum is both the name of an Agile framework and the name of a daily event on many Agile teams.) The meeting is intended to be very short, usually no more than 15 minutes, and focuses on communicating with the
If your group is especially privy to group think, consider turning the voting session digital to prevent people from being influenced by others’ vote. Use a survey tool or a whiteboarding tool like Mural.co or Miro (both of which have built-in voting capabilities). If you prefer to keep the
Although we rant against vocabulary inflation and creating new names for old things, we can’t fight the way in which language evolves. Whether you use the newer term “customer experience” or prefer the older “user experience,” the point to remember is: there are multiple levels of
Blockchain in Retail: Changing the Shopping Experience
Blockchain ensures supply chain and logistics data remains authentic and secure. This includes overseeing every record and form in the supply chain. That means no tampering. Plus, there is a time-stamped record of every step in the supply chain. Everything is independently verified. The result is
CSS conversion of my Radio weblog
I’ve done a re-design of my Radio weblog, using CSS. Look ma, no tables! Yes, it’s now a tableless design. I’m doing my bit for the web standards cause, although I haven’t yet achieved 100% XHTML validation. For my re-design I used a CSS Zen Garden design by Michael Landis
Blockchain Metrics Will Add Transparency to Investing and Better Inform Investors
At the moment, SeekingAlpha charges from $19.92 to $29.99 monthly, while TradingView charges from $9.95 to $39.95 per month to access real-time trading data, breaking news and access to unique trading tools. Many retail investors are unable to afford these services or do not feel that access to
The Most Hated Online Advertising Techniques
In 2004, we wrote about the most hated advertising techniques based on research conducted by Christian Rohrer and John Boyd. Online advertising has changed significantly since then, giving us plenty of new formats to test and new questions to ask. With that, we decided to run a study to determine
how to display taxes, fees, and shipping charges on ecommerce sites
Brand Is Experience in the Digital Age
While “branding” products with an identifying mark (definition #1) has been around since people first began trading and selling goods, the use of brands to differentiate products — to truly attempt to influence consumers’ perceptions and choices within a market (definition #2) — is a
Branding an Intranet
This kind of cagey intranet name doesn’t come easily. If you want to try one, test it out with employees before implementing it. And think about whether the name can last for years to come. Getting people to call the intranet by a different name is difficult. They will still refer to the intranet
UI Copy: UX Guidelines for Command Names and Keyboard Shortcuts
One-word, self-explanatory command text is easiest to scan, but obscure commands or those used infrequently will require more context. Use just enough text to accurately describe the command and include no more than 2–4 words. Avoid overexplaining commands and remove articles (“a”
Progress Indicators Make a Slow System Less Insufferable
It can also be helpful to add additional clarity for the user by including text that explains why the user is waiting (e.g., “Loading comments…”). One note of caution though: spinning gears can be dangerous for data that is loaded from a server, simply because the connectivity quality is
Slider Design: Rules of Thumb
Another major consideration when designing a touch interface is the accessibility of various UI elements. Think about how challenging it would be to interact with a slider control for users with motor difficulties. Would they be able to select a value even close to what they wanted? How much effort
International Study by WP Engine Reveals Enterprise Investment Lags Today's Mobile-First Consumer
AMP allows organizations to create mobile-friendly websites in a straightforward way with an open source library. It gives users a smooth, near instant load experience. PWA allows users to save an icon to their home screen and although they’re on a website when using it, it functions like
how to display taxes, fees, and shipping charges on ecommerce sites
WordPress for Good: Relieving Fatigue .
In this segment, we highlight Untire, an application that helps cancer patients and survivors reduce cancer-related fatigue (CRF) symptoms and regain life. CRF is a common side-effect of cancer and related treatments; patients describe it as a paralyzing level of fatigue that leaves patients
WP Engine All Hands Spring 2019: US
Last week, WP Engine employees from all over the U.S. came together at our Austin headquarters for the first biannual All-Hands event of 2019. All Hands is a two-day event in which employees from other offices and teams around the country get the chance to collaborate and strategize with one
Accordions for Complex Website Content on Desktops
Another situation in which accordions are helpful is when the information is restricted to very small spaces, such as on mobile devices. On small screens people often stop scrolling before reaching the end of an extremely long page. If the page has several loosely related pieces of information
Adding an Item to a Shopping Cart: Provide Clear, Persistent Feedback
In our new round of usability testing, a participant shopping on Burberry.com added a coat to her cart, noticed the overlay showing that the product had been added to her cart, and began moving her mouse over to the overlay to doublecheck that the item was the size she wanted. However, before she
Facilitating an Effective Design Studio Workshop
Each participant has a set amount of time to both present and receive critique; for example, three minutes to present and five minutes to receive critique. The facilitator should instruct participants to post their sketches to the wall and explain the core idea, while the other team members who are
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Operational Technology in Industrial IoT Can’t Tolerate IT-Style Patching. “Threat Analysis” is a Safe and Powerful Solution
Speaking about the Industrial Internet of Things – (IIoT). Operational technology in industrial internet of things (IoT) can’t tolerate IT style patching. Using “Threat Analysis” is a Safe and Powerful Solution. Within companies and across the entire global the IIoT ecosystem
Three things every IoT manufacturer should do to improve security
For instance, the moment they left store shelves, devices vulnerable to the Mirai botnet were effectively at the end of their life — there was no way to update the devices or to fix the vulnerabilities, so the only option owners of affected devices had was to buy a new device. Device recalls
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
how to display taxes, fees, and shipping charges on ecommerce sites
Your Pitch to VCs is More Than a Deck
There is a difference between your pitch, a distillation of your vision, and the deck, a tool that facilitates your pitch. There’s also a difference between the presenter, the person who communicates the most important points, and the presentation, the cumulative experience that includes
5 Real Life Blockchain Implementations Outside of Cryptocurrency
Arcade City is a new peer-to-peer rideshare startup whose goal is to disrupt the disruptor. They’re taking on Uber and Lyft to cut out the middleman and protect driver rights, and they’re basing their platform on the Ethereum blockchain. Many drivers have had negative experiences using Uber
How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites | Working Memory and External Memory
Working Memory and External Memory
An example of a task with high working-memory needs is reading a difficult passage on mobile. Our studies show that, to achieve the same level of comprehension on a small screen and on a large screen, users must spend more time on mobile — likely because of the higher working-memory demands
Customer-Service Information on Websites: The Hub-and-Spoke Model
GuitarCenter.com: The footer navigation provided a link to the high-level hub page labeled Service and Support. Though not called Customer Service (as we recommend), this label was easily identified as the main starting point for all service-related information. Granular spoke pages were also
Top 10 Mistakes in Web Design
For other pages than the homepage, start the title with a few of the most salient information-carrying words that describe the specifics of what users will find on that page. Since the page title is used as the window title in the browser, it's also used as the label for that window in the taskbar
