How to Display Taxes Fees and Shipping Charges on Ecommerce Sites

How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites
How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites

Price is a major factor for any purchasing decision. Especially when shopping online, additional fees and delivery charges become an important consideration for buyers. In our research for the fourth edition of the Ecommerce User Experience report series, shoppers strongly disliked unexpected cost increases during the course of their transactions. The surprise of added fees or unexpectedly high delivery rates at the end of the checkout process was often unpleasant enough that users would leave a site altogether. Such additions made users think the site was trying to trick them and derailed purchases.

Although shoppers are aware that some additional costs can be disclosed only at the end of the...






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How to Display Taxes, Fees, and Shipping Charges on Ecommerce Sites | Visibility of System Status

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