Are you ready for 2019? More importantly, is your website? Web Week is designed to help you take advantage of low traffic and inactivity by encouraging you to make changes to your site, try out new things, and revamp for the new year.
During Web Week, we encourage our customers to take advantage of this low-stress time of year to create more personalized, dynamic, and better-performing digital experiences. For brands and agencies, this is the perfect time to kick your feet up, re-access, and get creative. It’s the ideal time to get inspired and do all the things you’ve been neglecting during the hectic holiday season.
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
During Web Week, we encourage our customers to take advantage of this low-stress time of year to create more personalized, dynamic, and better-performing digital experiences. For brands and agencies, this is the perfect time to kick your feet up, re-access, and get creative. It’s the ideal time
Admin Columns helps you to manage your content faster and better. It’s one of those plugins you didn’t know you were missing until you’ve started used it. It gives you perfect insight into your content and can drastically reduce the time you need to find, sort, filter, export, and
Images of Fitbit next smartwatch reveal heart-rate improvements
Fitbit is on schedule, as its boss James Park keeps reminding us, to launch its next smartwatch by the end of the year. We don’t know what the smartwatch will be called, though Blaze 2 seems likely, but thanks to leaks we know its design and some of the hardware improvements. Images obtained by
Freewheeling Freelancers will Dominate the Future Jobs Market
Freelancers are at particular risk of exploitation from employers. In some cases, the scope of their work can be increased with no new pricing negotiations, they could be left waiting for weeks to be paid, and they typically don’t enjoy the same health or retirement benefits that in-house
IoT solution to supply chain management
As hinted before, lack of visibility of assets through the supply chain is a major problem. Companies more often have to rely on a long list of intermediaries like importers, distributors, franchisees and many others to sell their products. Among problems that arise due to this, includes
Why User Interviews Fail
The color preference affects the user's overall perception of the product. Even if users actually do like, dislike, or feel some emotions related to the color, it doesn’t mean it will affect their overall perception of the design or organization to any meaningful degree. A background color is
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Browser and GUI Chrome
What do we mean when talking about the "chrome" in a user interface design? An attendee asked this question during a recent course on Visual Design for Mobile and Tablet. Whenever someone asks us a basic question, I assume that many more people want the answer as well — and thus, this article on
Remote UX Work: The NN/g Case Study
UX design often requires collaboration to generate ideas. In-person ideation workshops are much easier than the remote equivalent. When ideation participants are in the same room together, they have a shared context — it’s easy to see what they’re sketching on a sheet of paper and what
The Anti-Mac User Interface (Don Gentner and Jakob Nielsen)
Other text representations, such as Standard Generalized Markup Language (SGML), preserve the semantic meaning inherent in the text and have rules for converting the text and semantics into their appearance on the printed page. For example, a string of text may be labeled as a book title in SGML
Wireflows: A UX Deliverable for Workflows and Apps
Wireflows are an emerging UX deliverable for documenting user workflows and complex interactions for mobile and webapps. They are well suited for representing dynamic changes on one or few pages inside an app, and work less well for capturing flows through a large number of relatively static pages
Generic Commands
Currently, the only generic Web commands that truly work are those in browsers rather than on individual sites. Examples include Back, Forward, and Print. In the latter case, it would be much more useful if the generic Print button subsumed a page's Printer-friendly version feature; clicking Print
How Community Can Drive Commerce: A Lesson from China’s Little Redbook
Users of the app can contribute to the community by posting detailed product reviews or product-based lifestyle and fashion tips using photos, video, and text. Posts about a particular item often contain tags with information about price, brand, and the location of purchase (even down to the exact
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Customer-Service Information on Websites: The Hub-and-Spoke Model
These studies have helped us identify many best practices for delivering customer-service information on websites and develop a model for the organization and delivery of this information. Though this model came from research on ecommerce websites, it can be applied to all types of sites providing
Store Finders and Locators
Our initial research on store locators was conducted 18 years ago. Our subsequent studies have found that the majority of our initial findings have remained stable, though many of our guidelines have been updated to reflect modern design trends and developments, as well as changes in user behavior
Design Charrettes & Team Sketching: ½ Inspiration, ½ Buy-In
In an intranet design, the HR representative sketches a section page with 90% of the above-fold space dedicated to the benefits of the open-enrollment period. When explaining her design, she says that this year there will be no print mailings to employees, and that people already get so many
Modal & Nonmodal Dialogs: When (& When Not) to Use Them
Both modal and nonmodal dialogs are useful and request or encourage user participation. When it comes to deciding between these two types of dialogs, consider the user context and the workflow. Avoid unnecessarily interrupting users and disrupting their workflows. Make it easier for users to solve
Decision Frames: How Cognitive Biases Affect UX Practitioners
Resist the impulse to make a snap judgment. Acting quickly is satisfying, but taking the time to explicitly think through the context yields more accurate and meaningful decision frames. In our example, consider the amount of time spent planning and running the usability study (with 20 users, this
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Blockchain’s Mainstream Debut Awaits Dev Ecosystem Evolution
The latter issue was contentious in the community at the peak of the previous cryptocurrency bubble. At that time it became apparent the market’s legacy ecosystems were incapable of supporting demand for their dApps. Trusted blockchains such as Ethereum had reached a point where they had
3 High-Tech Ways Companies Are Fighting Cybercrime Right Now
This is particularly worrisome given the massive recent increase in ransomware, in which cybercriminals demand payment or will lock users or companies out of their data or systems. In fact, according to the Cisco’s “2017 Annual Cybersecurity Report,” ransomware is growing 350 percent each
The Freelance Entrepreneur’s Guide to Surviving In The World of IoT
For example, before you fill your office with ergonomic furniture, determine where your desk will be located. You do not want the sun to come in through the window and shine in your face for half the day, but you do not want to be in a dark corner, either. Plan out where you are going to work
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A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
How to Battle Anxiety and Depression as an Entrepreneur
The rise of depression amongst entrepreneurs is growing to an all-time high. A 2015 study from researchers at Stanford, UC Berkeley, and UC San Francisco showed that 72 percent of entrepreneurs experienced mental health concerns, with 49 percent experiencing chronic mental illness (including
Join WP Engine in Web Week 2018 | Working Memory and External Memory
Working Memory and External Memory
It’s easy to say: “limit the working-memory burden”, but certain tasks are naturally more complex than others. How can we help users get around their working-memory limitations? In our original addition example, we cannot change the task; addition is what it is. But we can make it easier —
Responsive Web Design (RWD) and User Experience
Responsive design is a tool, not a cure-all. While using responsive design has many perks when designing across devices, using the technique does not ensure a usable experience (just as using a gourmet recipe does not ensure the creation of a magnificent meal.) Teams must focus on the details of
Four Bad Designs
Metaphors sometimes make a user interface easier to learn because they let users transfer their existing knowledge from the reference domain. In this case, however, knowing how to navigate a Natural History Museum won't help you identify better bike parts. Websites that use metaphors almost always
