Naughty or Nice: Check Your Ecommerce Site Twice! .
Naughty or Nice Check Your Ecommerce Site Twice
Naughty or Nice: Check Your Ecommerce Site Twice! .
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Every year it can feel like the holidays sneak up on us. We assemble, we strategize, and we take the necessary precautions yet we frequently feel like we are scrambling. For ecommerce businesses, this time of year is crucial not only for generating revenue but for generating recurrent relationships with customers.
While your holiday preparations are most likely long underway, a last-minute checklist will help cover any overlooked ground and give you peace of mind. Following our webinar featuring Coalition Technologies Digital Strategists Brandon Clay and Kevin Kuhn (watch it on-demand here), here are some essential last minute checks for your online store.
Before you initiate these last-minute checks, however,...
Google Docs is perfect for collaborating because multiple people and workflows can be operating at the same time. Integrating these capabilities into WordPress would expedite projects and avoid frustrations. Integration would allow for user revisions and allow them to be fully extensible in a way
WP Engine employees are rarely hungry. Our office kitchens are fully stocked with cereal and snacks, and lunch is catered Monday through Thursday, every week, for the entire team. Unlike the 46,000 people who rely on Central Texas Food Bank for food assistance every week, our employees don’t have
Heather’s leadership at WP Engine has been instrumental in helping the company build an enduring, predictable business, particularly after a key investment from Silver Lake last January, as well as the recent acquisition of StudioPress. Heather also heads a diverse leadership team and has
Is the Blockchain Role in Advertising Too Overrated?
The problem is, intermediaries between the advertisers and publishers take substantial commissions for their services. These services have given the name to a phenomenon called “walled gardens of data” – an environment that can control your access to web services and information
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Blockchain Beyond Banking
This is about as distilled as the model can become, as cryptocurrency tokens’ values are affected by the amount of energy consumed to generate them. The above article from The Guardian notes that several startups, like Power Ledger, are working on a platform for exactly that. Another, LO3 Energy
Brand Is Experience in the Digital Age
In their definition of user experience, Don Norman and Jakob Nielsen claim that “the first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother.” Brands that choose to address an unmet user need at the core of their business are
naughty or nice: check your ecommerce site twice! .
Beyond Usability: 3 User Experiences Reshaping Their Industries
When they call a regular cab, riders have no control — hence, all the anxieties listed above. With Uber, they suddenly get all the control they need: once they order an “uber”, they see how far away the car is and how much they have to wait, they know in advance how much the ride will cost
Modes in User Interfaces: When They Help and When They Hurt Users
Mode slips happen because the system doesn’t clearly indicate its status to the user, violating the very first of the 10 usability heuristics. Mode errors have been a longstanding problem in our discipline, and, especially in complex systems, can have deadly consequences. Famously, in 1991, a
6 Tips for Successful Personalization
Personalization is based on system’s assumptions about the users’ needs based on past behavior. Users rarely have any control over these assumptions. As we move into a world with more and more “smart” devices, we need to make sure that users can override these personalized settings if they
Why Personas Fail
Personas do work — or, more accurately, they often work. But humans have a great ability to generalize from a single observation, so it’s understandable that somebody could sour on personas (or any UX technique) if her one experience was a bad one. You can appeal to the logical side of most
Best Application Designs
Unless you're IBM or Google, you'll never build a spreadsheet that rivals Excel. Furthermore, most business users already own Excel and know how to use it. Thus, instead of building spreadsheet-like features into your application, it might be better to find a smooth way to integrate with Excel
In-Store & Online: Designing For the Changing Behaviors of Today’s Shoppers
Consider the alternative customer journey: the user could have started online by looking at the extensive fabric and color options on various chairs, then gone to the store to touch and try the furniture. How can retailers eliminate the need to go to the store at all? Perhaps by offering samples or
naughty or nice: check your ecommerce site twice! .
Text Scanning Patterns: Eyetracking Evidence
Eyetracking research helps us to see the details of how users look at content and how they choose to skip or read it. When you write, edit, or organize text on a webpage or in an app, keep in mind that how you present your content is likely to favor one of the four text-scanning patterns: the
When to Use Which User-Experience Research Methods
On the other end of this dimension, methods that focus mostly on behavior seek to understand "what people do" with the product or service in question. For example A/B testing presents changes to a site's design to random samples of site visitors, but attempts to hold all else constant, in order
Design Charrettes & Team Sketching: ½ Inspiration, ½ Buy-In
You can successfully conduct and use information gleaned in design charrettes at any time during a project cycle. Of course, set realistic goals for the session based on what can be done now. For example, don’t set a grand goal when your website is almost complete. Conversely, set sights high
How to Report Errors in Forms: 10 Design Guidelines
When you need to draw extra attention to a potential error, you can use a modal or confirmation dialog to explain details and help the user fix the issue. However, use such dialogs sparingly as they have two big disadvantages: (1) they are disruptive; (2) the error message is presented in a window
Iterative Design of User Interfaces
Admittedly, the choice of functions for these transformations is somewhat arbitrary. For example, an exponential function with another basis than e would have achieved the same effect while resulting in different numbers. Remember, however, that the purpose of the present analysis is to compare
7 Companies Poised to Disrupt the Mobile Enterprise
Zenius took the top spot, winning three categories including best overall, most unique and best business model. Hive by Decode Solutions was right behind Zenius and won two categories for best design and best presentation. Zenius took home $20,000 and some hardware, one of the most substantial
8 predictions for the future of IoT in 2017
As IoT gains momentum, the volume of data generated will be stratospheric. Not only will there be more data, but there will be different types of data, and data from sources that have yet to be considered. Big Data analytics will evolve into a distributed analytics model, which will help with the
Three things every IoT manufacturer should do to improve security
IoT device manufacturers must also make it easy for ethical hackers to report vulnerabilities to them. Companies should have a vulnerability disclosure process with an easy-to-find email address or web form to which to send bug reports. If they want to encourage more security scrutiny to help
How Tech Startups Succeed With a Fully Remote Model
There’s significant evidence to suggest that people who work from home are more productive than their office-bound counterparts, though it’s not entirely understood why this is the case. It might be because workers have more flexibility, so they can work in a style that best suits their needs
naughty or nice: check your ecommerce site twice! .
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Naughty or Nice: Check Your Ecommerce Site Twice! . | Mastery, Mystery, and Misery: The Ideologies of Web Design
Mastery, Mystery, and Misery: The Ideologies of Web Design
The website of J.K. Rowling (author of the Harry Potter books) might be an exception to the avoiding-mystery rule. The site feels more like an adventure game, but that's appropriate because its primary purpose is to feed fans rumors about Rowling's next book. The site contains many an oblique
WeChat: China’s Integrated Internet User Experience
Palace Museum’s official account: users can interact with this account either by texting back one of the numbers 0–6, or by tapping the GUI menu button in the bottom left corner of the screen and selecting some of the available options. On some pages (but not in this case), the numeric options
Website Response Times
In a recent study for our work on Brand as Experience (now a full-day training course on branding and UX), we asked users what they thought about various websites they had used in the past. So, their responses were based not on immediate use (as in normal usability studies), but on whatever past
