From conducting decades of user research, we know that people dislike popups and modals. I was reminded of this fact during a recent usability study. While attempting to complete a task, a participant tossed his phone across the table after encountering multiple popups, consecutively. Frustrated, he abandoned his task and left the website with a very bad impression of the organization. Several other users shared a similar sentiment, albeit they did not throw their phones.
A popup (also known as an overlay or popover ) is a window or dialog that appears on top of the page content. A popup can be classified according to two dimensions:
Redfin, a real-estate app, tried to solve this problem of crowded pins by aggregating multiple pins into a single icon with a number representing the amount of pins combined. Tapping on one of these number icons zooms the map and displays individual house pinpoints along with aggregated number
If you are changing careers to work in user experience, consider taking on volunteer projects for charities and nonprofits to build your skills. Personal projects can also show research skills: conducting independent research or preparing heuristic analyses of existing products showcase your
The success of infinite scrolling on social media sites such as Twitter have made this technique popular, but that doesn’t mean you should do it too. Continuous scrolling is advantageous for content that streams constantly and has a relatively flat structure, where each unit of content belongs at
Cybersecurity in IoT: Achieving Digital Security in an Age of Surveillance
The blockchain runs a decentralized ledger system, which distributes information across a network of computers and uses a consensus algorithm to ensure parity. IBMembraces this approach in its IoT for business products, noting that the blockchain “enables your business partners to access and
Blockchain Metrics Will Add Transparency to Investing and Better Inform Investors
To this day, a lack of transparency represents one of the primary issues complicating the ability of investors to make informed investment decisions. The aggregation of financial data gives investors more purposeful and comprehensive data, and the integration of blockchain technology injects more
Banking is the Next Personal Assistant
Daily, banks manage to overcome a litany of internal and external obstacles — all while providing service with a smile. Long before anyone used online data and social media accounts to track people, banks could collect that sort of insight by following the money. Banks have access to a treasure
The Distribution of Users’ Computer Skills: Worse Than You Think
This is what level-1 people can do: “Tasks typically require the use of widely available and familiar technology applications, such as email software or a web browser. There is little or no navigation required to access the information or commands required to solve the problem. The problem may be
uncommon popups: 10 problematic trends and alternatives onetime
Brand Is Experience in the Digital Age
Though interaction has always been important for forming customer impressions in service industries — customers would quit going to McDonalds if they were consistently treated rudely by staff no matter how highly they rate the fries — what’s new is that interaction and user experience have
Brand Vocabulary in the Context of UX: Key Terms Defined
With the first, more meaningful definition of Brand in mind, we’ve compiled and defined the concepts that comprise an organization’s brand framework—those concepts that must be defined and understood on a company-wide level in order for an organization to provide a consistent brand experience
Overloaded vs. Generic Commands
For mobile apps, it's usually a good idea to have an "application home" that users can return to as a safe base after exploring the apps various areas. This is particularly important for content-rich apps, such as magazines or newspapers. Used this way, the "home" button serves as a generic
Overloaded vs. Generic Commands
For mobile apps, it's usually a good idea to have an "application home" that users can return to as a safe base after exploring the apps various areas. This is particularly important for content-rich apps, such as magazines or newspapers. Used this way, the "home" button serves as a generic
Empathy Mapping: The First Step in Design Thinking
In this step, the team moves through the stickies on the board collaboratively and clusters similar notes that belong to the same quadrant. Name your clusters with themes that represent each group (for example, “validation from others” or “research”). Repeat themes in each quadrant if
StudioPress Theme Spotlight: Daily Dish Pro
As we continue to showcase a sample of the amazing StudioPress themes now available to WP Engine customers, we’re shifting our focus to food with this new StudioPress Theme: Daily Dish Pro, which is designed to make your content just as appetizing as the best meal at your favorite four-star
but popups: 10 problematic trends and alternatives users
Introducing Revolution Pro, the First Block-Based Genesis Theme
Atomic Blocks is one of the most popular and most downloaded libraries of beautiful, responsive, and customizable blocks for WordPress 5.0. In addition to giving users the ability to quickly add great-looking elements to their web pages without touching a line of code, Atomic Blocks also offers
StudioPress Theme Spotlight: Generate Pro
In an effort to help the WordPress community grow and prosper as well as expand and add value to the WP Engine Digital Experience platform, WP Engine recently acquired StudioPress. For our customers, this means, in addition to the Genesis framework, they’ll have access to 35 premium themes. All
Which UX Deliverables Are Most Commonly Created and Shared?
Only 25% of our respondents found pixel-perfect visual mockups to be a useful tool to communicate ideas to their managerial audiences. Considering how frequently we hear from UX professionals that they feel pressure to present high-fidelity visual designs to their stakeholder audiences, it’s
When and How to Create Customer Journey Maps
Don’t expect to get “buy-in” and foster interest in your journey map by simply sending a lovely graphic as an email attachment. Make it a living interactive document that people can be a part of. Bring up your story in meetings and conversations to promote a narrative that others believe in
Cards: UI-Component Definition
For example, placing all the photos in an online photo album on separate cards is not necessary, since they are all of a similar type, are clearly self-contained without the border, background, and shadow, and you don't get additional details when you click on it (you simply get a larger version of
What Frequent Fliers Need to Know About Airport Facial Recognition
Facial recognition in American airports isn’t a sci-fi future scenario. According to a report from the Department of Homeland Security, 97% of U.S. airports will use facial recognition technology to identify passengers by 2023. Automated systems will soon capture images of your face at
The Positive Evolution of Your Business Depends on the Tech Revolution
Most of today’s businesses are subject to security threats and vandalism. You can use technology to protect your company’s financial data, confidential executive decisions, and proprietary information. Take prodigious care so that you won’t succumb to hackers or be taken over by your
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
website popups: 10 problematic trends and alternatives never
7 Business Killers — Thoughts Startups Ought to Consider
The boomers are also the ones that are often trusted with the reviews for the new customer. Ask the boomer for reviews about your services — they genuinely want to help you and will follow through with a recommendation. Use them for your major source in a referral campaign and thus helps your
Top 10 Latin American IoT Startups to Watch
Chile-based Jooycar provides connected car technology via a device that plugs into automobiles and syncs to a mobile app. The device turns vehicles into smart cars, delivering data about the driver and the vehicle, such as driving patterns, route optimization, and maintenance reporting. This
Popups: 10 Problematic Trends and Alternatives | WeChat: China’s Integrated Internet User Experience
WeChat: China’s Integrated Internet User Experience
These WeChat services are often not available through other mobile channels — for example, the Palace Museum does not have a mobile-optimized website available through a mobile browser. Thus, many users will prefer to interact with a company through the consistent and relatively predictable
Pop-ups and Adaptive Help Get A Refresh
If the system suggests topics that users aren’t interested in, they will quickly learn to disregard those suggestions. (The other reason that Clippy failed was because it was bad at predicting users’ problems). Even systems that manage to be highly accurate in their predictions face a tough
Change vs. Stability in Web Usability Guidelines
Newer Web usability guidelines are likely to prove even more stable than the findings from the 1990s. So far, we have not revised a single guideline that we've discovered in research since 2000. Each time we study something again, the guidelines are reconfirmed. We continue to discover new