Preventing User Errors Avoiding Conscious Mistakes

Preventing User Errors: Avoiding Conscious Mistakes
Preventing User Errors: Avoiding Conscious Mistakes

To err is human, and errors happen when people engage with user interfaces. According to Don Norman, there are two categories of user errors: slips and mistakes. Slips occur when a user is on autopilot, and takes the wrong actions in service of a reasonable goal. We discuss slips and slip prevention in detail in the first article in this series. In this article we focus on mistakes .

Mistakes occur when a user has developed a mental model of the interface that isn’t correct, and forms a goal that doesn’t suit the situation well. For example, many online children’s games start with a short video tutorial or with a...






GermanBlockchainBrandingDesignE-commerceOthersSecurityStartupsUsability

Preventing User Errors: Avoiding Conscious Mistakes | Iterative Design and Testing of Icon Usability

Leave a Reply

Your email address will not be published. Required fields are marked *