Preventing User Errors Avoiding Unconscious Slips

Preventing User Errors: Avoiding Unconscious Slips
Preventing User Errors: Avoiding Unconscious Slips

One of the 10 Usability Heuristics advises that it’s important to communicate errors to users gracefully, actionably, and clearly. However, it’s even better to prevent users from making errors in the first place

A crucial point in discussing user errors is where to assign the blame for the error. The term “user error” implies that the user is at fault for having done something wrong. Not so. The designer is at fault for making it too easy for the user to commit the error. Therefore, the solution to user errors is not to scold users, to ask them to try harder, or to give them more extensive training. The answer...






ProductsBlockchainBrandingDesignE-commerceOthersSecurityStartupsUsability

Preventing User Errors: Avoiding Unconscious Slips | Flat Design: Its Origins, Its Problems, and Why Flat 2.0 Is Better for Users

Leave a Reply

Your email address will not be published. Required fields are marked *