Popups: 10 Problematic Trends and Alternatives

From conducting decades of user research, we know that people dislike popups and modals. I was reminded of this fact during a recent usability study. While attempting to complete a task, a participant tossed his phone across the table after encountering multiple popups, consecutively. Frustrated, he abandoned his task and left the website with a

Popups: 10 Problematic Trends and Alternatives
Store Finders: Why People Still Need Locator Links

A store locator (or store finder) is a website (or app) feature that allows customers to find physical outlets of a retailer — or of any organization with real-world locations that people may need to visit. But, today, with the prevalence of external tools such as Google Maps, many users turn to them for location-related

Store Finders: Why People Still Need Locator Links
Accot-Zhai Steering Law: Implications for UI Design

When designing other UI elements that involve path-steering tasks, such as sliders, scrollbars, and video playback heads, remember that users will have a hard time achieving precision with such controls. Therefore, for precise tasks, supplement these UI elements with other secondary controls that support precision. When using a slider to select a parameter value, use the slider as a coarse control (for reaching the general desired region), and provide a secondary fine control (such as numeric input box with stepper buttons) to choose a specific value. Also, allow users to click anywhere on

Accot-Zhai Steering Law: Implications for UI Design
Marking Required Fields in Forms

A common question in many of our UX Conference classes is: should you mark the required fields in a form? If most fields in the form are required, should we still mark them? (That’s a lot of marks, after all.) The short answer is yes. And I’ll spend the rest of the article explaining why

Marking Required Fields in Forms
4 Noteworthy Intranet Design Trends in 2019

Your organization’s industry is unlikely to play a huge role in whether your organization has a great intranet. (Of course, a trend like “core-task support” will play out differently in different industries, since each has different core tasks. But the idea of core tasks remains identical.) However, we have noticed over the past 19 years which industries submit to our contest and win. The technology, finance, and utility industries each have a longest and strongest winning history. Utilities remain the most winning industry, with 31 winners (which represents 17% of all winners) since

4 Noteworthy Intranet Design Trends in 2019



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