Progress Indicators Make a Slow System Less Insufferable
Progress Indicators Make a Slow System Less Insufferable
Progress Indicators Make a Slow System Less Insufferable
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As one of the original 10 heuristics for web usability, visibility of system status remains among the most important and universally applicable principles in user-interface design. The goal is to provide the user with feedback about what is happening with the system or interface, within a reasonable amount of time, and, in Norman’s interaction theory, to bridge the gulf of evaluation between the user and the system.
One of the most common forms of system feedback on websites and applications is a wait-animation progress indicator . This design element shows “busy” feedback when the site is loading or processing information. In this article, we’ll explore the main types of...
Uniqlo.com used a nonintrusive passive notification to provide feedback that an item was added to the shopping cart. No action was necessary to dismiss the notification. Such notifications sometimes cause issues for e-commerce shoppers who do not notice the brief messaging. Users who miss the
Direct manipulation (Shneiderman 1982a) has become a popular concept in the user interface field for describing a certain class of interaction styles. Initially, the term was used to characterize entire applications in a strict classification scheme where a system was seen as either having a direct
Simplest GUI widgets are the building blocks for most functionality on the web, but it's rare to find sites that use all the dialog controls correctly. Even something as simple as radio buttons and checkboxes are incorrectly used half the time. And let's not even get started on drop-down menus
5G and Blockchain: What to Expect
The increases in network participation that would result from increased connectivity on devices such as mobile phones and tablets will lead to better security and decentralization. Blockchain functionality can also be improved by the adoption of 5G in several ways. For example, smart contracts
FinTech is Transforming the Finance Industry
As the FinTech industry matures, legislators have responded in varying ways. Representatives of the Federal Reserve System (FRS), for instance, have assembled the FinTech High-Priority Initiative to address their concerns about the industry. The Office of the Comptroller of the Currency (OCC) has
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Image-Focused Design: Is Bigger Better?
Comparing the new Southwest Airlines homepage to its previous design clearly illustrates the advantages and disadvantages of this approach. Like many airlines, before it was redesigned, the Southwest homepage had become cluttered with different promotions and programs. The background image was
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Beyond Usability: 3 User Experiences Reshaping Their Industries
Airbnb makes it easy to satisfy the needs of these travelers by connecting them with owners who want to make an extra dollar by renting out their property. Before Airbnb, sites such as Home Away and property-management agencies used to connect owners with interested renters, but these were focused
Usability Testing with Minors: 16 Tips
Usability testing with minors requires special considerations to ensure effective results. Begin by recruiting participants based on their level of maturity and interest- or age-group to obtain relevant findings. Thoughtfully consider incentives that your child or teen participants would enjoy. Be
Typography Terms Cheat Sheet
The typeface is the group to which a specific font belongs. Arial, Calibri, and Helvetica are examples of typefaces. The word “typeface” refers to the face of physical letter blocks which printers used to set into printing presses to create publications. A printer would have a vast range of
How Community Can Drive Commerce: A Lesson from China’s Little Redbook
China is one of the world’s largest consumers of luxury goods. Many overseas and cross border products are brought into China with high customs fees. Redbook targets this opportunity by sourcing products from overseas sellers, storing them in free-trade zones that are not subject to the customs
Wishlist or shopping cart? Saving products for later in ecommerce
In today’s rich ecommerce landscape, finding the right product takes time and effort. Thus, it makes sense for users to want to avoid redoing the same work. However, using the shopping cart for saving items of interest occasionally conflicts with the normal functionality of the cart, which is to
Mobile's New Power Couple: PWA and AMP
That’s where PWA (Progressive Web Apps) come in. What AMP does for landing pages, PWAs do for the rest of the website. AMP brings users in, ensuring consumers reach your landing page quickly without bouncing, while PWAs allow for immersive and complex shopping experiences that keep users on your
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WP Engine All Hands Spring 2019: EMEA
Last week, WP Engine employees from our Limerick and London offices came together for the bi-annual All Hands event in Limerick. All Hands is a 2-day event where employees come to engage with, collaborate, and strategize with employees from other offices. This year’s theme was “Boldly
StudioPress Theme Spotlight: Altitude Pro .
What is a child theme? A child theme works in combination with the parent theme. With regards to Genesis, child themes serve as a sort of skin that can change the way a theme looks, while relying on the functionality of its parent theme (in this case, Genesis). Child themes offer users the added
Smart-TV Usability: Accessing Content is Key
Google Fiber shows imagery along with text labels to aid in decision making. Relevance-enhanced image reduction is used to create images that focus on a small, salient element, as opposed to brutally resizing a complex image with many elements. This solution allows quick scanning and enables people
UX Stories Communicate Designs
After you’ve collected stories from research, you can use them to prompt innovation. Take the existing stories and begin to alter them to uncover ways to enhance the user’s experience. The primary purpose of stories in this context is to be generative; thus, deferring judgement and embracing
Storyboards Help Visualize UX Ideas
Discussing the storyboard images as a team will help decide which improvement to focus on, based on a shared understanding of the users and their context. This shared representation of knowledge can be referred to consistently throughout the project. Using the login-flow example, the team now knows
Hidden Phone Tracker for Kids Monitoring
Parents will continue to be careful and protect their children (as they should be). As always with children, there can be very lethal and brutal damage caused by those who wish to harm. A single text message, shared photo, a video shared on social media can lead to cyber-bullies, stalkers, and
Evaluating Popular Web Browsers in Terms of Security and Privacy
Google Chrome does have a usual pop-up blocker that sends “Do Not Track” request to the website and third-party that sends the content, but one cannot ignore that Google knows a lot about you. Google chrome contributes so much in telling about you to the company and then monetizes that
What Frequent Fliers Need to Know About Airport Facial Recognition
JetBlue assured Fegan that the airline doesn’t retain the facial data and doesn’t maintain direct access to the photos it references from the Department of Homeland Security. While airlines all claim to treat traveler data with the utmost care, however, previous issues with large
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
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A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
E-Commerce Failures and Mistakes: Why do so Many Startups Fail?
Do I have to mention how important content marketing is? I know content marketing is clichéd – and I also know clichés become clichés for a reason. Digital marketers and experts around the world say that content SaaS startups should spend an average of 50% resources on strategic content
Progress Indicators Make a Slow System Less Insufferable | Fight Against “Right-Rail Blindness”
Fight Against “Right-Rail Blindness”
Banner blindness has expanded beyond the deliberate act of not looking at banners to encompass avoidance of anything that usually signals irrelevant information or advertisements. People disregard colorful boxes in the margin of the page because such graphical treatments are commonly applied to
Store Finders and Locators
The availability of geolocation for both mobile and desktop computers has substantially improved the UX of store locators in the past decade. The ability to use their current location saves users the effort to type in the many situations when they are interested in stores close to them. This
Intelligent Assistants Have Poor Usability: A User Study of Alexa, Google Assistant, and Siri
The second situation deserves a discussion. Most people had clear expectations about what the assistants could do, and often said that they would not use an assistant for complex information needs. They felt that a query with one clear answer had a good chance of being answered correctly by the
