Simplest GUI widgets are the building blocks for most functionality on the web, but it’s rare to find sites that use all the dialog controls correctly. Even something as simple as radio buttons and checkboxes are incorrectly used half the time. And let’s not even get started on drop-down menus, which are horribly abused. This article talks about another design element that gets frequently misused: tabs.
(Here, I’m talking about in-page tabs , as shown in the several example screenshots below. These are the tabs you might design yourself, as part of your website or web-based application. A different kind of tabs is used as browser chrome to allow users...
That mainstream corporate websites make blatant usability mistakes is understandable because most members of their teams aren't grounded in graduate degrees in human-computer interaction. (That's why I have recently added foundational courses, such as The Human Mind, to my usability conference
Despite usability improvements, we observed users struggling with the same issues as in previous years — as well as new issues created by emerging features and design approaches. Thus, both traditional and new guidelines must be considered as technology and people continually evolve; our new
You might be wondering, "if proximity is such a problem, then why not place the labels inside the text fields?". Don't be tempted. When you place the labels inside the text field as filler text, the label disappears when users input their text and they must remember it as they fill in the field
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
A Tale of Two Bubbles: Why Cryptocurrency Isn’t the Next Dot-Com
Recent fluctuations in the price of bitcoin and other cryptocurrencies were the direct result of new regulations announced by the South Korean government, and other regulatory agencies across the world are guaranteed to make similar moves. They will eventually make examples of nefarious players
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Trustworthiness in Web Design: 4 Credibility Factors
Color schemes used on the website greatly affect the perceived value of the business, and can brand an organization as corporate, budget, or luxury. Ideally, the colors chosen should match the type of service and impart some meaning — for instance, Singapore participants were drawn to cleaning
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3 Design Considerations for Effective Mobile-App Permission Requests
This notification from WeChat uses a dark pattern to disguise a permission request as an informational dialogue. The OK button is labeled Recommended, and there’s no option to directly decline the request. If users want to deny access to contacts, they have to pay a greater interaction cost
Brand Is Experience in the Digital Age
Before a siege, Blackbeard dressed himself in a dark heavy coat and captain’s hat to accentuate his domineering stature. He strapped pistols to his chest and tucked lit, smoking fuses under his hat and in his beard to create an image reminiscent of the devil himself having just emerged from some
Ecommerce UX Trends: User Research Update
Expanding the product description on Estee Lauder's site simply expanded the box containing the description, forcing users to scroll the description to see product details. For mobile users, it may be necessary to defer additional content to a secondary screen, but don't give desktop users even
10 Heuristics for User Interface Design: Article by Jakob Nielsen
Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. (Read full article on visibility of system status.) Match between system and the real world The system should speak the users' language, with words
Customer-Service Information on Websites: The Hub-and-Spoke Model
Many sites label customer-service pages differently, so what is under the Returns link on one site will be found under FAQs on another, or under Customer Service on yet another site. For this reason, users may find themselves making a best guess as to which customer-service page holds the
UX Debt: How to Identify, Prioritize, and Resolve
For example, a press release on Symantec’s investor-relations website contains body copy that is too low contrast to be considered accessible. Though low contrast is not a bug, it is an example of UX debt that could negatively impact low-vision or color-blind users. Per the WCAG guidelines
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How Channels, Devices, and Touchpoints Impact the Customer Journey
Take a look at your own omnichannel ecosystem. What channels do you support? Across which devices? Ask yourself if there are important gaps to be filled in your channel solutions. Study the touchpoints of common customer journeys to understand the context of each interaction and how customers are
Why Personas Fail
The truth is; Yes, they do already know a ton about customers, so it’s sometimes hard to justify doing research on a body of people you have been working with for years. In these situations, it is beneficial to think of personas and present them as an alignment tool rather than a research
StudioPress Theme Spotlight: Generate Pro
In an effort to help the WordPress community grow and prosper as well as expand and add value to the WP Engine Digital Experience platform, WP Engine recently acquired StudioPress. For our customers, this means, in addition to the Genesis framework, they’ll have access to 35 premium themes. All
Fortune Names WP Engine a Best Place to Work in 2018 .
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
StudioPress Theme Spotlight: New Breakthrough Pro
As we continue to showcase a sample of the amazing StudioPress themes now available to WP Engine customers, we’re extra excited to bring you this new StudioPress Theme: Breakthrough Pro, which is the first new theme to be launched since our acquisition of StudioPress in June. Breakthrough Pro
How to Put Big Data’s Superpowers to Work for Marketing
Ever had a gut feeling that led to a marketing decision? Now, you can use data to test your intuition before you leap. As MIT researchers have shown, algorithms can comb through data to find predictive patterns that can help support or reject your theories. Ensure that every choice is collectively
How to Better Defend Against Cyber Threats
The first half of the year provided object lessons in how imminent these threats are. Since January, we’ve seen data privacy breaches at U.S. Customs and Border Protection and increasing incidents of ransomware targeting industrial firms. One of the most serious cybersecurity incidents of the
5 Absolute, Must-Have Apps to Rock SXSW Interactive
Later this week, the madness known as South by Southwest kicks off when thousands of developers, bloggers, social media gurus, founders, venture capitalists and generally geeky folks descend upon Austin, Texas. The nearly week long event, also known as “Spring Break for Geeks” or simply
What To Expect At This Year’s Mobile World Congress
It’s easy to get caught up in the excitement of the big name companies, but I’m curious to see what vendors at the Greek Pavilion have to offer given they’ve been innovating under financially lean circumstances. Companies that not only have survived, but grown, their businesses
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Building a Workplace for the Next 100 Years
Growing and maturing a company are two different operations, yet they share a common goal: to stay in business for the long run. As the number of new companies multiplies all over the globe, competition grows fierce. Surviving the digital age in a sea of competitors requires thoughtful preparedness
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Tabs, Used Right | Comparison Tables for Products, Services, and Features
Comparison Tables for Products, Services, and Features
Anker’s comparison table has attributes that are useful in the context of comparing portable power banks: battery capacity in mAh, charging speed, and weight. What really makes this a good comparison table is the fact that it translates those attributes into things that would be meaningful for
Anchors OK? Re-Assessing In-Page Links
When users click an in-page link, the associated content should be scrolled close to the top of the screen, to make it easy for users to read as much as possible of the section. However, help users orient themselves and understand that they are still on the same web page, by showing a little bit of
Aspects of Design Quality
Because voting laws differ between states, the sites are not literally identical. However, they are similar enough that it's fair to compare them. For example, states have different deadlines for requesting absentee ballots, but all states must inform their residents about absentee ballot rules —
