The User Experience of Public Bathrooms

The User Experience of Public Bathrooms
The User Experience of Public Bathrooms

There’s an urgent need to improve the user experience of public restrooms. I address this unrefined topic because I am uncomfortable with the persistent delays at any well-attended venue — be it an opera hall, a baseball stadium, or a trendy restaurant — and I know that you are, too. The fault for the familiar line of squirming women (and sometimes men) does not belong to the users. While some common myths used to justify this sorry situation (like fixing makeup, tending to multiple biological issues, or wearing cumbersome clothing like jumpsuits) may occasionally be true, the three main reasons behind inordinate wait times for bathroom stalls are all related to...






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