Definition : A tooltip is a brief, informative message that appears when a user interacts with an element in a graphical user interface (GUI). Tooltips are usually initiated in one of two ways: through a mouse-hover gesture or through a keyboard-hover gesture.
(In case you’re wondering what keyboard hover is: to access the active elements on a page, users can usually move the mouse to them or tab through them using the keyboard. Keyboard hover refers to maintaining the keyboard focus on the same element for a longer time.)
Tooltips can be attached to any active element (icons, text links, buttons, etc.) on...
Despite the many downsides, we still recommend a heavy dose of direct manipulation for most UIs. Direct manipulation often enhances users’ sense of empowerment over the computer by letting them feel that they are in control and are the ones making things happen. The upsides of DM usually enhance
We get countless questions about small details in UI design that don't matter much to the overall user experience. One classic is the order of buttons in dialog boxes: OK / Cancel Cancel / OK Both are reasonable choices, and people can argue for hours about their preferences: Listing OK
Use a slider only when the precise value won’t matter to the user, but rather only the approximate range. Make sure that the users can select that range correctly without having to struggle too much to hit a precise value. In addition, any slider labels must be displayed above or beside the
What B2B Companies Need to Implement Blockchain Solutions
Fortunately, options are emerging across industries that lower the barrier to integrating blockchain into your enterprise systems. An example of this is network providers: In order for enterprises to successfully leverage a private blockchain platform, they’ll require a distributed network of
Why Small Businesses Need to Be Vigilant About IoT Security Too
Their staff may not also be trained to apply the best practices in technology use. Untrained end users are likely to commit errors or cause incidences like inadvertently downloading and installing malware from their office devices. Small businesses are also likely to pay the ransom from ransomware
Bringing a More Secure and Efficient Land Registry with Blockchain
Changes to blockchain occur, nearly real-time. Real-time drastically shortens the weekly and sometimes monthly time delays associated with the land registry system. Blockchain also can limit fraud by giving every legit member access to the blockchain. Everything available can be seen immediately
Brand Is Experience in the Digital Age
Though interaction has always been important for forming customer impressions in service industries — customers would quit going to McDonalds if they were consistently treated rudely by staff no matter how highly they rate the fries — what’s new is that interaction and user experience have
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Brand Is Experience in the Digital Age
Brand is a tool for influencing choice. Brand is not made of visuals or words alone — it’s not a logo or a slogan. Nor is it a figurehead, such as Steve Jobs. Those things are simply ways to communicate the brand. Although a figurehead such as Elon Musk or a logo such as McDonald’s golden
Beyond Usability: 3 User Experiences Reshaping Their Industries
Why are we willing to sleep in strangers’ beds, or conversely, let strangers into our homes? We do so because Airbnb has established a trusted, secure, and easy to use customer experience. Similar to Rent the Runway, Airbnb is a player in the growing “sharing” economy. The peer-to-peer online
When and How to Create Customer Journey Maps
At the heart of a journey map’s narrative is what the user is doing, thinking, and feeling during the journey. These data points should be based on qualitative research, such as field studies, contextual inquiry, and diary studies. The granularity of representation can vary based on the purpose
Setup of an Eyetracking Study
This screenshot shows the facilitator’s view during a session. The white dots in the upper right corner represent the position participant’s eyes as seen by the eyetracker. If the dots disappear or move too far from the center, the facilitator knows she needs to intervene to save the
Remote UX Work: The NN/g Case Study
But developing new UX talent is also a major challenge to remote work. New UX professionals often learn by closely shadowing or working alongside more experienced colleagues. Many people think that new UX employees shouldn’t be remote: they’ll feel disconnected from the organization, may be
Expandable Menus: Pull-Down, Square, or Pie?
Over the last 35 years, HCI researchers have explored various types of menus and of menu organizations, in the attempt to minimize either the visual-search time or the movement time. This article surveys several menu types and discusses how well they fare with respect to average movement time. But
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Cards: UI-Component Definition
Cards are also a poor choice when users need to compare between multiple options, since cards often aren't structured in a predictable way from item to item; our eyetracking research revealed that users look back and forth multiple times between items when they compare them, so you should
Service Design 101
Service components are broken down into frontstage and backstage, depending on whether the customers sees them or not. Think of a theater performance. The audience sees everything in front of the curtain: the actors, costumes, orchestra, and set. However, behind the curtain there is a whole
WP Engine All Hands Spring 2019: EMEA
Last week, WP Engine employees from our Limerick and London offices came together for the bi-annual All Hands event in Limerick. All Hands is a 2-day event where employees come to engage with, collaborate, and strategize with employees from other offices. This year’s theme was “Boldly
Customer Updates to WordPress 5.0
The process of disabling the 5.0 editor should not be a hassle. In the coming days, we will be rolling out an admin notice that will display on the Dashboard page* of your site(s). This notice will have information about adopting the new editor and will provide buttons to install/activate the
StudioPress Theme Spotlight: Generate Pro
Email marketing is still one of the most effective ways to get readers to take action, investigate a product, or change a behavior. The success of your email marketing, however, comes from your email list. If you need to generate more and better email leads, you need web design that specifically
An Insider’s 11 Take-Aways from Companies Winning Industrial (IIoT) Cybersecurity
Successful IIoT startups recognize that some of the most dangerous vulnerabilities aren’t just flaws in their code, but weaknesses in their supply chain. They know that any OEM that incorporates subassemblies made by others can potentially introduce tampered firmware into their system by
Why Consumers Often Miss Simple Techniques to Resist Cybercrime
People who understand the importance of these basic security measures also run the risk of forgetting them when they’re needed most. For example, they might access their email account on a computer at the library, and leave in a hurry, forgetting to log back out. Or they might not have any
JS-Kit Score: Turn Your Site into a Localized Digg
Widget provider JS-Kit has released their latest widget this morning, Score. Score adds a thumbs up/thumbs down-style ratings widget to any page content, and then aggregates the data across the entire web site into an info box that can highlight a site’s top content. It can also integrate
7 Business Killers — Thoughts Startups Ought to Consider
The boomers are also the ones that are often trusted with the reviews for the new customer. Ask the boomer for reviews about your services — they genuinely want to help you and will follow through with a recommendation. Use them for your major source in a referral campaign and thus helps your
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A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
How Start-Up Chile Helps Entrepreneurs and Chile Alike
Since participating in the accelerator, The Intern Group has grown from a yearly revenue of less than US$10K to almost US$15M in just six years. While their first program had only ten students, The Intern Group now hosts over 2,000 students per year. Lloyd emphasizes that the money, while helpful
Tooltip Guidelines | Minimize the Need for Customer Service to Improve the Omnichannel UX
Minimize the Need for Customer Service to Improve the Omnichannel UX
Work closely with your customer-support team to identify the most common complaints and questions received. Do not ignore any method of contact, be it telephone, email, online chat, or social media. Then focus your attention on addressing the root problem that has led to these common issues
Comparison Tables for Products, Services, and Features
The biggest problem with most comparison tables isn’t a design problem, it’s a content problem. When attribute information is missing, incomplete, or inconsistent across similar offerings, otherwise handy comparison tables quickly become useless. This is especially problematic for dynamic
Website Logo Placement for Maximum Brand Recall
In a word, no. There were no statistically significant differences (according to a two-sample t-test) in how people rated the hotels with traditional left-aligned logos, compared to the ‘unconventional’ right-aligned logos. In fact, in most cases, the left-aligned logos were rated slightly more
