Here’s my list of ten ways that websites have been particularly annoying recently.
1. Unclear Statement of Purpose
Many companies, particularly in the high tech industry, use vague or generic language to describe their purpose. Obscuring this basic fact makes it much harder for users to interpret a website’s information and services.
A strong mental model can grow from small seeds, as each additional design element adds to the user’s existing understanding of a site. However, many sites create blurry mental models in users’ minds because they fail to offer the one hard fact that users need to place other facts in their proper context.
2. New URLs for Archived...