Trustworthiness in Web Design: 4 Credibility Factors
Trustworthiness in Web Design 4 Credibility Factors
Trustworthiness in Web Design: 4 Credibility Factors
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While in Singapore for our UX Conference, we conducted a usability study to investigate major differences between how Western and Asian cultures evaluate websites — and, by extension, businesses. While there were some interesting cultural nuances, the basic factors used to weigh site trustworthiness were the same , regardless of location and culture.
In 1999 Jakob Nielsen listed 4 ways in which a website can communicate trustworthiness : design quality, up-front disclosure, comprehensive and current content, and connection to the rest of the web. In our study, we observed that these very same factors continue to influence users. This is yet another example of the durability of usability guidelines: although...
This kind of cagey intranet name doesn’t come easily. If you want to try one, test it out with employees before implementing it. And think about whether the name can last for years to come. Getting people to call the intranet by a different name is difficult. They will still refer to the intranet
For instance, the Target app prioritized two main features for users who are in a physical store: searching for a product and scanning a product’s barcode to look for a coupon or other product details. These buttons are visibly placed at the top of the page and occupy an area of approximately 2cm
Introduce employees and teams by offering short, written (or video) pieces about them. For example, once a week show an employee photo with a short description (e.g., “Meet Maria Borelli, Telecom Manager, 3 years at Acme”). The picture and title already tell a little story. Then clicking the
Sharing Economy 2.0: Technology is Removing the Need for Single Asset Ownership
It has not always been easy to implement payments on small scale items where transactions costs represent a much higher percentage of the asset you’re paying for. The introduction of bitcoin as the first application of blockchain showed a new possibility for micro payments. Previously these had
When Will You Be Able to Use Cryptocurrency to Buy a Pack of Gum?
Is cryptocurrency the payment of the future? Or is it another fad that will fizzle out before it really gains traction? Crypto advocates may be frothing at the mouth to promote mass adoption, but without a serious rethinking, crypto is destined to remain a barter tool for only the truest
Transparency In The Cryptocurrency Ecosystem with James Giancotti
Giancotti also sees the market becoming more serious. Some of the brightest people he worked with at JP Morgan and Goldman Sachs have gone into blockchain funds. Giancotti lays out a simple reason why: the future will be shaped by blockchain. These trends—and their customers’
Best Application Designs
One caveat about relying on other software is that it's often best to modify or simplify the user interfaces to fit the needs of your users; because of its broader purview, 3rd-party software often embodies unneeded complexity that it's best to hide. eReview, for example, built on top of SharePoint
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Placeholders in Form Fields Are Harmful
On simple, frequently used forms with one or two fields, such as a search box or login form, the strain on memory is less of an issue than with complex or rarely used forms. That is because with simple, familiar forms, users can guess what they are supposed to enter. Although, on even a simple
Overloaded vs. Generic Commands
For mobile apps, it's usually a good idea to have an "application home" that users can return to as a safe base after exploring the apps various areas. This is particularly important for content-rich apps, such as magazines or newspapers. Used this way, the "home" button serves as a generic
Status Trackers and Progress Updates: 16 Design Guidelines
Users should be given the option to stop progress updates, like an unsubscribe link. For email progress updates, the user should be provided with a link to change their contact preferences (which could be within the status tracker itself). For SMS, the user should be able to respond with the word
Creepiness–Convenience Tradeoff
Many people in our research reported being apprehensive at first about technologies due to their perceived creepiness, which caused uneasiness that outweighed the product’s perceived benefits. However, for some of our participants, the uneasiness wore off over time. Eventually, they came to
UX Mapping Methods Compared: A Cheat Sheet
Designing and developing a product often involves a large team of people with different backgrounds and experiences who must be on the same page about the project goals, the user needs and behaviors, and even the component processes involved. This common understanding is often built with
Hackathon 2019 Goes Boldly Where No Engineers Have Gone Before
Last week, our first hackathon of the year kicked off with more than a dozen teams and respective projects. After the 48-hour build period was up, those groups presented their cutting edge ideas to a packed audience of WP Engine employees. The presentations lasted an entire day, and only after all
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StudioPress Theme Spotlight: Daily Dish Pro
As we continue to showcase a sample of the amazing StudioPress themes now available to WP Engine customers, we’re shifting our focus to food with this new StudioPress Theme: Daily Dish Pro, which is designed to make your content just as appetizing as the best meal at your favorite four-star
WP Engine CEO Heather Brunner Named DivInc Executive of the Year
Heather’s leadership at WP Engine has been instrumental in helping the company build an enduring, predictable business, particularly after a key investment from Silver Lake last January, as well as the recent acquisition of StudioPress. Heather also heads a diverse leadership team and has
UX Expert Reviews
Expert reviews can be done at any stage in the design cycle if the team has access to a UX expert. However, because the expert’s time can be quite precious, in many organizations expert reviews are used before a major redesign project, to identify significant strengths and weaknesses of the
The Sketch Test: Test and Improve Your UX Deliverables and Other Documents
Conduct audience-based testing in order to increase understanding of UX deliverables such as documentation, infographics, wireflows, and data visualizations. Do a quick sketch test: provide a printed copy of your deliverable, recruit a representative colleague, and ask them to explain to you what
Ideation in Practice: How Effective UX Teams Generate Ideas
Only 15% of those surveyed felt that their ideation process was “very effective.” The largest group, 59% of respondents, considered their process as only “somewhat effective.” 8% were brave enough to admit their process is ineffective, about 1% weren’t sure, and a large 18% avoided
Is more IoT driving more cyber attacks?
IoT security attacks caused because of the Internet will not only impact normal people’s life, but also produce more serious problems to large-scale enterprises. Based on the report titled Toward New Possibilities in Threat Management from Price Waterhouse Coopers in 2017, the number of cyber
Operational Technology in Industrial IoT Can’t Tolerate IT-Style Patching. “Threat Analysis” is a Safe and Powerful Solution
Speaking about the Industrial Internet of Things – (IIoT). Operational technology in industrial internet of things (IoT) can’t tolerate IT style patching. Using “Threat Analysis” is a Safe and Powerful Solution. Within companies and across the entire global the IIoT ecosystem
AI-Based Framework for Agile Project Management
With the recent trends towards automation, machine learning and artificial intelligence as it appears that just the application of AI can not transform the enterprise computing as now, it has the power to change project management as well. A well-known core concept with AI systems is that their
7 Benefits Startups get From HR in the Early Stages
Employees are the only asset which will help you to get a sustainable competitive advantage. All other resources are shared among the competitors. Even though you feel you will be good at hiring and firing and maintaining your employees, it is always suggested to hire Human resources professionals
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7 Critical Time Management Skills to Boost Your Productivity
Tasks that are neither urgent or important may include constantly checking email, designing a new support form, or setting up social media support. There’s nothing wrong with these activities, but they should only be completed when everything else on your todo list is already done. This matrix
How to Upgrade Your Cyber Defenses to Protect Growth
No company is eager to spend more on cybersecurity, but isn’t the investment worthwhile if it keeps the doors open? All companies need to periodically review how much they budget for security within the context of the current threat landscape. Best practices suggest spending at least a few
Trustworthiness in Web Design: 4 Credibility Factors | Homepage Design Changes
Homepage Design Changes
Although both versions have 7 tabs, the newer design's tabs reached all the way across the page and the color scheme indicating the selected tab was changed. More important, the actual navigation categories were also changed. The 2002 IA categories were Front Page, Enterprise, E-Business
Marginalia of Web Design
It is quite common to use thumbnail versions to represent images that are too large to be downloaded without a specific user request. Thumbnails are smaller, meaning that more can fit on a page and that download times are minimized. Unfortunately, the two most common ways of reducing images
Comparison Tables for Products, Services, and Features
Some websites just remove their comparison functionality altogether for small devices. If at all possible, you should try to support some level of comparison on mobile, but it’s unlikely that you’ll be able to show more than 2 items at a time in a comparison table. Remember that on smaller
