Trustworthiness in Web Design: 4 Credibility Factors
Trustworthiness in Web Design 4 Credibility Factors
Trustworthiness in Web Design: 4 Credibility Factors
admin
While in Singapore for our UX Conference, we conducted a usability study to investigate major differences between how Western and Asian cultures evaluate websites — and, by extension, businesses. While there were some interesting cultural nuances, the basic factors used to weigh site trustworthiness were the same , regardless of location and culture.
In 1999 Jakob Nielsen listed 4 ways in which a website can communicate trustworthiness : design quality, up-front disclosure, comprehensive and current content, and connection to the rest of the web. In our study, we observed that these very same factors continue to influence users. This is yet another example of the durability of usability guidelines: although...
Before a siege, Blackbeard dressed himself in a dark heavy coat and captain’s hat to accentuate his domineering stature. He strapped pistols to his chest and tucked lit, smoking fuses under his hat and in his beard to create an image reminiscent of the devil himself having just emerged from some
This kind of cagey intranet name doesn’t come easily. If you want to try one, test it out with employees before implementing it. And think about whether the name can last for years to come. Getting people to call the intranet by a different name is difficult. They will still refer to the intranet
At first, brand promise in the context of UX may seem abstract. However, think about using brand promise as a metric. Before release, return to your stated promise and compare the experience. Is your brand fulfilling its promise to its users? If not, how can you use your role as a designer to
Stop Focusing on Cryptocurrencies Problems. Consider its Future.
Unfortunately, would-be entrepreneurs like to throw a crypto component atop haphazard tech architecture to generate buzz. Make sure crypto will add value to your business processes. Exercise caution around proponents, and ask to see demonstrated cases. At the very least, a crypto partner or
Decentralized P2P Lending Services vs Networks
In contrast, each network member in the transitive trust networks establishes his/her own trust lines with other users. And by doing go he/she evaluates and weighs all the risks. At the same time, other participants can use its trust lines (for example, when making multi-hop payments, etc.). A
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
Help People Create Passwords That They Can Actually Remember
A classic memory study (Baddeley, Thompson, and Buchanan, 1975) looked at memory for a list of words in relation to the amount of time it takes to say the words in the list out loud. It turned out that it was easier for people to remember a list such as wit, sum, harm, bay, top than university
trustworthiness in web design: 4 credibility factors
Wireflows: A UX Deliverable for Workflows and Apps
This low-fidelity wireflow shows a simple user task. The use of screen designs, rather than abstract flowchart symbols, keeps focus on the product with which users will be interacting. While wireflows can be created in high fidelity for the purposes of communicating detailed design
Apps Within Apps: UX Lessons from WeChat Mini Programs
During our study, many people complained that if a WeChat message arrived while they were in a mini program, they couldn’t easily check the message and then resume their task in the program. Instead, they had to quit the program to view messages. Unfortunately, some mini programs didn’t save
Comparison Tables for Products, Services, and Features
Anker’s comparison table has attributes that are useful in the context of comparing portable power banks: battery capacity in mAh, charging speed, and weight. What really makes this a good comparison table is the fact that it translates those attributes into things that would be meaningful for
The New Ecommerce User Experience: Changes in Users’ Expectations
Rather than the unhelpful detail about flat-rate delivery near the product price, Pottery Barn could have included a minimum delivery estimate. Or even better, it could provide a link to the surcharge calculator at the top of the page near the price — like Restoration Hardware did in the example
User Intent Affects Filter Design
On the other hand, scrolling to the top of the page has some benefits as well. First, the best results will appear at the top of the list: if relevance or popularity declines dramatically with results lower down on the page, then users will see the best options sooner if they are taken to the top
Introducing Gutenberg Optimized Themes
In addition to all of the above, the Genesis Framework will be further upgraded for Gutenberg with the release of version 2.8 in Q1 2019. 2.8 will include built-in features that allow you to easily and efficiently style and control Gutenberg blocks as well as auto-load demo content, which can arm
trustworthiness in web design: 4 credibility factors
Introducing Revolution Pro, the First Block-Based Genesis Theme
Using the new Gutenberg post editor with Revolution Pro, developers and designers are able to create custom, reusable modules for design and content. As we continue to release new block-based themes, we hope users will find it easier to dive into their creative projects more quickly and build
WP Engine Raises $30K for Central Texas Food Bank
WP Engine employees are rarely hungry. Our office kitchens are fully stocked with cereal and snacks, and lunch is catered Monday through Thursday, every week, for the entire team. Unlike the 46,000 people who rely on Central Texas Food Bank for food assistance every week, our employees don’t have
Salesforce’s Lightning Design System shows a UI element, Button Group Base, along with an example of how to implement it, guidelines for how it should function, and when an alternative variant (such as Button Group Disabled) should be used. The example is a live element that is interactive and
Dot Voting: A Simple Decision-Making and Prioritizing Technique in UX
If your group is especially privy to group think, consider turning the voting session digital to prevent people from being influenced by others’ vote. Use a survey tool or a whiteboarding tool like Mural.co or Miro (both of which have built-in voting capabilities). If you prefer to keep the
Cards: UI-Component Definition
Pinterest's use of cards showcases how cards excel at grouping together heterogenous items, where each card features different types and amounts of information and, thus, occupies a different amount of vertical space. Cards include rich media (the thumbnail image), title, secondary calls-to-action
Past Bitcoin to Making Money from the Blockchain
As the cryptocurrency bubble has gone up and down, there have been other developments in blockchain technology that warrant our attention. According to the Brookings Institution, blockchain based voting can reduce fraud significantly while increasing voter turnout thanks to the ability to vote from
How to Put Big Data’s Superpowers to Work for Marketing
Although this is more a case of benign neglect than deliberate indifference, the consequence could include damaging brand loyalty. After all, consumers demand customization in the marketing messages that reach their eyes and ears. Anything less than authentic personalization rubs potential buyers
Is Your Chief Security Officer Prepared for M&A?
So what happens when a company decides to acquire another company? Most acquisitions are based upon the purchase of IP or functionality that our organization deems important, or are propelled by client lists, sales, and economics. During that process (often driven by financial leadership), we must
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
trustworthiness in web design: 4 credibility factors
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Trustworthiness in Web Design: 4 Credibility Factors | Shopping Online for an iPhone Plan Is Painful
Shopping Online for an iPhone Plan Is Painful
On several websites, a chat box appeared — unsolicited. While the websites were trying to be helpful, in reality these overlays often appeared at the wrong time and obstructed important content. They interrupted users’ efforts to learn about the plans and made it harder for them to remember
Effective Use of Style Sheets
Cascading style sheets (CSS) are an elegantly designed extension to the Web and one of the greatest hopes for recapturing the Web's ideal of separation of presentation and content. The Web is the ultimate cross-platform system, and your content will be presented on such a huge variety of devices
WeChat: China’s Integrated Internet User Experience
WeChat search results for Palace Museum (left) and for Xuxian, the fruit business (right). Checkmarks indicate that the account is verified by WeChat. But these verification checkmarks do not help identify the desired account, because many verified results may actually be returned. Some of these
