User Need Statements

User Need Statements

In design thinking (as well as in any product-development process), it is important to define the problem you want to solve before spending time and resources on generating possible solutions. (A great solution to the wrong problem will fail.) This approach maximizes resource use and decreases the likelihood for friction and disagreement in the prototyping, testing, and implementation stages.  

User need statements , also often called problem statements or point-of-view statements , are the primary tool in the second stage of design thinking — the define stage; they align different points of view before moving forward into ideating. It doesn’t matter which term you choose to use (user need,...


User Need Statements | Changes in Web Usability Since 1994

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