When to Use Which UserExperience Research Methods

When to Use Which User-Experience Research Methods
When to Use Which User-Experience Research Methods

The field of user experience has a wide range of research methods available, ranging from tried-and-true methods such as lab-based usability studies to those that have been more recently developed, such as unmoderated online UX assessments.

While it’s not realistic to use the full set of methods on a given project, nearly all projects would benefit from multiple research methods and from combining insights. Unfortunately many design teams only use one or two methods that they are familiar with.  The key question is what to do when. To better understand when to use which method, it is helpful to view them along a  3-dimensional framework with the following axes:

  • Attitudinal...





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When to Use Which User-Experience Research Methods | Beyond Blue Links: Making Clickable Elements Recognizable

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