Why WSJ Mobile App Gets Customer Reviews

Why WSJ Mobile App Gets ** Customer Reviews
Why WSJ Mobile App Gets ** Customer Reviews

The Wall Street Journal ‘s iPhone app had just 2 stars in Apple’s App Store at the time of this writing. Averaged across 68,418 consumer reviews, the rating is not just a reflection of a few irate users.

As a rough estimate, a 2-star average across 68,418 reviews means that 40,000 users gave the application a 1-star rating. Given the 90-9-1 rule for social design, most users never bother reviewing products, so 40,000 low scores represent at least half a million dissatisfied customers .

The WSJ is one of the world’s most respected newspapers and has long been a digital pioneer. How can it produce a 2-star mobile app?

The...






BrandingBlockchainDesignE-commerceOthersProductsSecurityStartupsUsability

Why WSJ Mobile App Gets ** Customer Reviews | Password Creation: 3 Ways To Make It Easier

Leave a Reply

Your email address will not be published. Required fields are marked *