We are inspired by the digital visions and aspirations of our customers and are committed to helping them win online. As 2018 has just come to a close, we look back on our growth with pride and humility. We are devoted to the success and prosperity of our 90,000+ customers from 140 different countries in 2019.
We love our platform’s ability to scale for any digital experience you can imagine. We scaled internally as well to make sure we were ready for anything. We’ve hired 130 new people globally to join our mission in helping our customers win online—enough to fill a 737 airplane! WP Engine is kicking off 2019...
The results clearly showed companies that welcome ideas from all employees have better growth prospects than those with a less-inclusive approach to innovation. In fact, businesses that successfully create an “Innovation By All” culture see revenue growth that is 5.5x greater than others, as
Imagine this: You’ve spent months getting your new eCommerce shop up and running. You set up WooCommerce, installed a bunch of plugins, found a perfect theme, dotted all your i’s and crossed all your t’s on tax compliance, logistics, and customer service. You roll out your beautiful new shop
Countless publications such as Wired and the New York Times live on WordPress. The News Pro Theme gives you the look and feel of a full-featured publication. Display featured stories, article snippets and different categories. The theme even includes built-in ad space so you don’t have to account
The Future of Blockchain: Technology Partnerships with AI, Bots, and IoT
Also, blockchain can help AI progress. As the article stated, the blockchain can help AI explain itself. “The AI black-box suffers from an explainability problem. Having a clear audit trail can not only improve the trustworthiness of the data as well as of the models but also provide a clear
9 Blockchains Transforming the Way We Pay, Play, and Work
Look past digital currencies’ nosebleed pricing volatility, and you’ll discover a robust, decentralized, secure database. Brands and technologists are quickly figuring out how to put this powerful ledger to good use. Here are several real-world examples that demonstrate cryptos’
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
Experience Design: Bridging Brand Intention and Brand Interpretation
Too often, teams will stop after the articulation of Brand attributes, with no understanding of what those words really mean, or how to apply those concepts to product or interface design. Create a framework to support the meaning of Brand attributes and extend them to different areas of experience
wp engine: 2018 in review
Trustworthiness in Web Design: 4 Credibility Factors
Today, businesses and their websites cannot live in a vacuum. When researching products and services people do not rely solely on one website to glean information about its credibility and reliability, but instead look for external, unbiased sources. An isolated website that does not link to and
The User Experience of Public Bathrooms
Approach people as they head toward the restroom and ask them if you may follow them through their experience and ask them questions. Immediately offer a valuable incentive, such as: cash, a roll of extra soft toilet paper, disinfectant spray or gel (for the seat or their hands), reusable seat
Top 10 Application-Design Mistakes of 2008
As far as the mutual funds company is concerned, new investments and current investments are treated differently. Reallocating future additions means changing the funds they'll buy when the employer transfers money into the account. Reallocating current investments means selling some of the
Wizards: Definition and Design Recommendations
Wizards can help users with little knowledge about a domain by simplifying the processes and by guiding the users. However, as we saw before, wizards can quickly become annoying and overly controlling if they have to be used over and over again or if users have a lot of knowledge of the domain and
The Anti-Mac User Interface (Don Gentner and Jakob Nielsen)
Although the use of metaphor may ease learning for the computer novice, it can also cripple the interface with irrelevant limitations and blind the designer to new paradigms more appropriate for a computer-based application. The designers of the Phelps farm tractor in 1901 based their interface on
UX Research Cheat Sheet
User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep
wp engine: 2018 in review
Let Loyal Shoppers Edit Saved Credit Cards
When a user’s credit card expires, many banks reissue a card with the same number, but an updated expiration date. Allowing the user to update only this information rather than create a new entry, is simpler for the user and better for the site. Out-of-date information is removed, and the update
Status Trackers and Progress Updates: 16 Design Guidelines
Where detailed tracking information is presented in a table format, ensure that the information is easily scannable. In the Echo tracker, the table columns are too narrow, causing the date and time to wrap. The result is that the information becomes difficult to scan. In the Royal Mail tracker
Journey Mapping in Real Life: A Survey of UX Practitioners
The answers to this question show that most practitioners include elements from Zone A: The Lens , and Zone B: The Experience in their journey maps. Personas and scenarios are used in almost 80% of journey maps created by the participants. Furthermore, respondents reported that user actions
Small Pictures on Big Screens: Scaling Up from Mobile to Desktop
Designers and developers can overlook the issues described here if they only design, develop, and subsequently view their designs on a single monitor, or only on devices with their target breakpoints. See what your design looks like at those in-between sizes or on widescreen displays. While you may
UX Debt: How to Identify, Prioritize, and Resolve
Continually prioritizing fast and easy solutions may help us hit release dates in the short term, but over time, repeatedly choosing shortcuts will leave us with mounting experience issues that adversely impact our users. These issues are known as UX debt and, if left unaddressed for too long, lead
Why Consumers Often Miss Simple Techniques to Resist Cybercrime
It can happen to individuals and businesses alike, despite the latter’s access to more resources and more valuable assets to protect. The strange thing is, most of these opportunistic attacks could be easily prevented with a handful of simple techniques, commonly known to the public. So why
Is Your VPN Masking your Online Privacy or Exploiting Your Data? 6 Ways to Find Out
So, it is essential to go beyond marketing and check through their privacy policy page to see if you agree with their terms. It is also important to note that VPNs like NordVPN, for instance, monitor part of your data deemed less critical. This statement and service, though, is safe as it’s
The Business Benefits of Visualizing Your Data
It’s pretty obvious that, over time, you’ll build up an incredibly large store of data and information. Much of this storage of data you may believe has no use for you. However, that doesn’t necessarily mean your data storage needs to sit on a hard drive or server collecting digital dust
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
wp engine: 2018 in review
The Modern Shape and Trends of Employee Culture
Sweetgreen, a fast-casual restaurant chain, ensures its culture is a strong one through such initiatives as its family fund, under which voluntary paycheck donations are used to help out employees in times of need. The fund came into play when someone needed temporary housing following a fire, and
The 4 Sales Tools Every Company Will Use in 2019
It’s 2018, and the office is now mobile. Salespeople on the go should not be isolated from their tools and resources. “Frustrated customers are beating up your salespeople because your sales teams are out there all on their own,” explains Phil Rainsberger, director of strategy and customer
WP Engine: 2018 in Review | Customer-Service Information on Websites: The Hub-and-Spoke Model
Customer-Service Information on Websites: The Hub-and-Spoke Model
Some approaches worked better than others in enabling customers to efficiently locate the information they needed. One user on OneKingsLane.com was looking for a phone number. He spent several minutes on the home page going back and forth between the header and footer in search of a link, saying
Scoped Search: Dangerous, but Sometimes Useful
Sainsburys.co.uk (one of the largest supermarkets in the UK) defaults its search to Groceries, which is likely to go unnoticed. Even worse, the drop-down scope selector only has two categories, which do not represent the full range of products that this company sells. Shoppers looking for other
Top 10 Web Design Mistakes of 2002
Don't assume that people will sign up for a newsletter just because it's free. You have to tell them, right there , what they will get and how frequently it will hit their mailboxes. Also, you must provide an explicit privacy statement or an opt-in checkbox right next to the entry field. Otherwise
