We are inspired by the digital visions and aspirations of our customers and are committed to helping them win online. As 2018 has just come to a close, we look back on our growth with pride and humility. We are devoted to the success and prosperity of our 90,000+ customers from 140 different countries in 2019.
We love our platform’s ability to scale for any digital experience you can imagine. We scaled internally as well to make sure we were ready for anything. We’ve hired 130 new people globally to join our mission in helping our customers win online—enough to fill a 737 airplane! WP Engine is kicking off 2019...
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
There are so many things to love about WordCamp. The one thing that makes these events uniquely awesome is it’s inclusion of different people of all backgrounds, skills, and interests. This made for a comfortable, safe environment to truly learn and explore the open-source world of WP. Huge
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
Businesses Broke Ground on Blockchain. What Can Civic Groups Learn?
Although 84 percent of global companies are dabbling in the decentralized ledger technology, the truth is that 92 percent of blockchain projects have failed. Firms have found the technology’s promise to verify data in a decentralized way appealing, but they’ve struggled to implement it
How Blockchain Can Solve Major Problems for Gig Economy Freelancers
Ongoing payment issues create marketplaces devoid of freelancers, with talent moving away from platforms that have an unbalanced scale of power. Making matters worse, some companies take advantage of independent freelancers and delay processing payments to gain control of their cash flows. This
CSS conversion of my Radio weblog
I’ve done a re-design of my Radio weblog, using CSS. Look ma, no tables! Yes, it’s now a tableless design. I’m doing my bit for the web standards cause, although I haven’t yet achieved 100% XHTML validation. For my re-design I used a CSS Zen Garden design by Michael Landis
Beyond Usability: 3 User Experiences Reshaping Their Industries
Airbnb makes it easy to satisfy the needs of these travelers by connecting them with owners who want to make an extra dollar by renting out their property. Before Airbnb, sites such as Home Away and property-management agencies used to connect owners with interested renters, but these were focused
wp engine: 2018 in review
Branding an Intranet
This kind of cagey intranet name doesn’t come easily. If you want to try one, test it out with employees before implementing it. And think about whether the name can last for years to come. Getting people to call the intranet by a different name is difficult. They will still refer to the intranet
When and How to Create Customer Journey Maps
Journey maps should result in truthful narratives, not fairy tales. Start with gathering any existing research, but additional journey-based research is also needed to fill in the gaps that the existing research won’t cover. This is a qualitative-research process. While quantitative data can help
Design Thinking 101
Despite these (and other) early examples of human-centric products, design has historically been an afterthought in the business world, applied only to touch up a product’s aesthetics. This topical design application has resulted in corporations creating solutions which fail to meet their
Progress Indicators Make a Slow System Less Insufferable
Jokes and complaints about tacky hold music aside, the truth is that, because of the multiple instances of feedback, I was much more at ease while waiting to connect to the DMV. And ultimately, I was impressed with their service. These few design improvements to their on-hold system must have been
Best Application Designs
Wizards don't work for everything. In user testing, Eventbrite developers discovered problems with a wizard for creating new events in the system. Because users' mental models of setting up a new event didn't include all the necessary steps, they often dropped off and didn't complete the wizard
Store Finders and Locators
Many of the websites we tested in Studies 3 and 4 included the option to use current location to begin a search. The majority of study participants allowed access to their current location when the site requested it. Some desktop users did not notice the browser popup requesting their location
wp engine: 2018 in review
User Intent Affects Filter Design
On the other hand, scrolling to the top of the page has some benefits as well. First, the best results will appear at the top of the list: if relevance or popularity declines dramatically with results lower down on the page, then users will see the best options sooner if they are taken to the top
Adding an Item to a Shopping Cart: Provide Clear, Persistent Feedback
BodenUSA displayed a banner above the product to indicate that it had been added to the cart. This banner appropriately showed a product image, the options selected, and a clear link to the checkout process. However, it also included upsell promotions (We saw these and thought of you), which can
Case Study: Iterative Design and Prototype Testing of the NN/g Homepage
Early layouts used a grid of squares to present articles, videos, and training events. Users said they liked this grid — but when we added an alternative layout using a list format for articles, people unanimously gravitated towards the list version. (Pay attention to what people do, which is
Long-Term Exposure to Flat Design: How the Trend Slowly Makes Users Less Efficient
This behavior is analogous to the behavior of laboratory rats in operant-conditioning experiments: if a rat gets a food pellet at random intervals after performing a specific action, the rat will keep doing that action in the hope of getting fed again. Similarly, users have discovered that clicking
Using Swipe to Trigger Contextual Actions
While in the early iPhone years, this gesture was unfamiliar to the users, nowadays it’s so widely spread that many iOS and even Android users have learned it and use it frequently. Applications have embraced it as a convenient way to prioritize content and eliminate some visible chrome from the
To Prevent Fraud, Healthcare Organizations Must Streamline Their Data Processes
In this case, the insurance company will hold the bill for around 15 days while it tries to unsuccessfully process it, at which point it goes back to the hospital with a request for more information. When the back-and-forth process drags out for 60-plus days, thousands of dollars are wasted on
4 Reasons Behind Slow Adoption of IoT
When it comes to the Internet of Things, there is a lack of small business case studies, which are the key aspect that would influence other businesses to move towards a more digitalized world. Given the fact that people don’t have enough stories to tell about great IoT project, and there’s a
3 Surprising Benefits of the Cloud in IoT
Those looking to include a cloud solution as part of their IoT deployments can count on its security too. As the security of the cloud itself is proven further, it also allows companies to more efficiently and securely interacts with their IoT devices. As you will see in greater detail below, the
How to Use Cornerstone Content to Kick-start Automatic-SEO?
Businesses today have no time when it comes to creating a website and putting in the right effort to rank in local search. It is perfectly normal since you all know that cost of retaining a customer is way cheaper than acquiring a new one. Similarly a business would rather pay for a lead that comes
wp engine: 2018 in review
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
7 Benefits Startups get From HR in the Early Stages
HR team manages the database of the employees which is essential. HR is the one that is mainly responsible for deciding organizational culture as well. They make sure every employee feels valued and follow a bottoms-up approach. Process (how to complete tasks) and their performance review is all
WP Engine: 2018 in Review | Video Usability
Video Usability
Video is everywhere. We’re watching it on our laptops, desktops, tablets and phones. Video can entertain and inform us, show us how a fabric flows, how a product works, how to tie a knot, where we can go on vacation, or even demonstrate how to think aloud during a usability study. But this format
Beyond Blue Links: Making Clickable Elements Recognizable
With that said, the flat-design trend (a style of interface design that emphasizes 2-D flat illustrations and is well exemplified by iOS 7 and Windows 8) has some website designers taking the minimalist approach to the extreme. The idea behind flat design is to simplify the interface. However
Comparison Tables for Products, Services, and Features
Some websites just remove their comparison functionality altogether for small devices. If at all possible, you should try to support some level of comparison on mobile, but it’s unlikely that you’ll be able to show more than 2 items at a time in a comparison table. Remember that on smaller
