WP Engine CEO Heather Brunner Named as 2019 Great Place to Work For All Leadership Award Honoree
WP Engine CEO Heather Brunner Named as 2019 Great Place to Work For All Leadership Award Honoree
WP Engine CEO Heather Brunner Named as 2019 Great Place to Work For All Leadership Award Honoree
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At a gala dinner in San Francisco last night, WP Engine CEO Heather Brunner was named as one of the 2019 Great Place to Work For All Leadership Award honorees. The award celebrates top innovators from companies on Fortune’s annual list of the 100 Best Companies to Work For, 100 Best Workplaces for Women, 100 Best Workplaces for Diversity, and 150 Best Small and Medium Companies to Work For.
In addition to placing on one of the distinguished lists above, the leaders must be nominated by their companies for their work in creating a new program or product developed with widespread participation across the organization that delivered a significant business...
WP Engine employees are rarely hungry. Our office kitchens are fully stocked with cereal and snacks, and lunch is catered Monday through Thursday, every week, for the entire team. Unlike the 46,000 people who rely on Central Texas Food Bank for food assistance every week, our employees don’t have
In this panel, Brunner will be joined by popular Austin figures as they discuss who and what has been the major change agent in Austin. Brunner will represent technology while other panelists will represent food and film. Joe Nick Patoski, author of Austin to ATX: The Hippies, Pickers, Slackers
What is a child theme? A child theme works in combination with the parent theme. With regards to Genesis, child themes serve as a sort of skin that can change the way a theme looks, while relying on the functionality of its parent theme (in this case, Genesis). Child themes offer users the added
10 Things Teaching Us About Running Successful Crowdfunding Campaigns
Crowdfunding platforms must not only ensure that you’re funded by investors but also ascertains that they are accredited. Accredited investors are a special class of investors who are able to access investments that regular investors can not. The Securities and Exchange Commission (SEC) permits
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
2 Billion Downloads Later, Apple’s App Store is Still Going Strong
It would be nice if Apple gave us a better breakdown of the kinds of apps it actually delivers (free vs. paid, games vs. utilities, etc.). This kind of transparency is obviously not in Apple’s DNA, so we depend on data from third-party services like AdMob for this information. According to
Journey Mapping: 9 Frequently Asked Questions
Journey maps should always include a point of view — an actor. Actors usually align with personas, which results in mapped actions rooted in data. For this reason, you should create separate journey maps for different personas or customer segments. For example, for a health-management tool, you
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Brand Is Experience in the Digital Age
In digital systems, customers interact with the representation of the brand in the form of websites and other interactive services, making behavior a crucial attribute of brand. The granularity of behavior as a brand attribute can and does vary and can be expressed holistically at the level of
6 Rules for Persuasive Storytelling
Thinking about how to build a product usually involves feature lists and backlogs. Stories bring user pain points and goals to the forefront of the conversation and help teams create a shared language of why they’re building a product or feature and whom it benefits. These stories can also be
10 Best Application UIs
But Xero might be a more interesting example, simply because it targets the traditionally dry domain of accounting. One of its main features lets users automatically reconcile bookkeeping entries with bank account transactions. As a match is made, the 2 matching entries are removed from the list of
Generic Commands
Currently, the only generic Web commands that truly work are those in browsers rather than on individual sites. Examples include Back, Forward, and Print. In the latter case, it would be much more useful if the generic Print button subsumed a page's Printer-friendly version feature; clicking Print
Generic Commands
Currently, the only generic Web commands that truly work are those in browsers rather than on individual sites. Examples include Back, Forward, and Print. In the latter case, it would be much more useful if the generic Print button subsumed a page's Printer-friendly version feature; clicking Print
‘Our Users Are Everyone’: Designing Mass-Market Products for Large User Audiences
More important than finding the exact cutoff point between groups is to make sure they become part of your research and design planning. Depending on the depth of the difference between the groups and the implications for usage and your business, you might consider the groups sufficiently distinct
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User Intent Affects Filter Design
Interactive filtering is usually associated with facets: as soon as users have selected a new possible facet, the results are displayed along with the set of new applicable facets (e.g., once the user has selected Refrigerators, new range-specific facets such as Freezer volume will be displayed
Helping Users Find Physical Locations
In our study, Toys R Us failed miserably because www.toysrus.com has been co-branded with www.amazon.com. Even though Amazon is usually a great site, the Toys R Us area was so oriented toward e-commerce that the vast majority of our users never found the link to the physical stores. The link was
The Sketch Test: Test and Improve Your UX Deliverables and Other Documents
A dendrogram is a type of data visualization produced by card sorting (a popular information-architecture research method). It shows all the main terms presented to users along the left-hand side, and the tree-like structure on the right half of the document shows the percentage of participants
Using Swipe to Trigger Contextual Actions
To make matters worse, some apps use horizontal swipe gestures not only for destructive actions, but also to navigate across different sections of the app. In many iOS apps, the horizontal swipe is used to go back to a previous page, and in Android it is sometimes used to reveal a hidden menu
Design Thinking Builds Strong Teams
Simply put, teams can only move as quickly as they can successfully communicate. The collaborative nature of design thinking circumvents this friction by involving all team members from the very beginning in a workshop-based approach. As the whole team moves through key exercises together, a shared
Cybersecurity in IoT: Achieving Digital Security in an Age of Surveillance
As part of the natural evolution of technology, the internet of things (IoT) has established itself as one of the most transformative innovations of our time. IoT is a simple process of connecting existing devices to the internet so that they can send and receive data that allows them to act
Groundbreaking Tips for Managing Big Data
Big data is the type of data that is characterized by informational and technical features. A huge and ever-growing data volume, a variety of data formats and a log of records nature belong to the informational aspects. Traditional solutions are no longer suitable for capturing, storing and
What Does Your Credit Card Company Know About You?
Your credit card provider is also likely paying attention to your daily, weekly, and monthly habits. For example, it probably knows about your weekly trips to the grocery store and that you regularly go to the gym. These data are important for two big reasons. First, it gives them the chance to
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
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Passport Raises $3m to Build the Modern Shipping Carrier
AJ Solimine from 122West Ventures backed the team for a similar reason. “We invested in Passport because they’re obsessed with hiding all of this [cross border] complexity from online retailers. Customers are able to get accurate and transparent price and time estimates, real-time tracking
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
WP Engine CEO Heather Brunner Named as 2019 Great Place to Work For All Leadership Award Honoree | Minimize the Need for Customer Service to Improve the Omnichannel UX
Minimize the Need for Customer Service to Improve the Omnichannel UX
Although web-based customer journeys may seem simpler than the journeys of the past, they can actually be quite complex. Today’s customers interact with organizations across various devices and digital channels. Therefore, to deliver a seamless and uninterrupted omnichannel user experience
Aspects of Design Quality
Note that a perfect score wouldn't indicate a site with perfect usability. A score of 100% would simply indicate that the site got full marks with respect to the current state of the art in all the usability aspects we evaluated. In actuality, the highest-scoring site in our study got a rating of
User Skills Improving, But Only Slightly
We can't directly assess whether our study participants are idiots, since we don't subject them to an IQ test. But participants' comments during all of our studies these past 14 years indicate that we've mainly had plenty smart test users. Unless a specific study calls for participants with a
