Almost three years ago, WP Engine expanded its global presence and opened a second international office in Limerick, Ireland (our first was in London). Known as a city where technology and culture collide, Limerick has been the perfect location for WP Engine to grow and evolve. At its start, the Ireland office was made up of less than 10 employees. Today, it’s grown into the second largest WP Engine office in the world with a growing roster of employees who support our customers in various ways, from customer experience to engineering and beyond.
At WP Engine, we believe our culture should exemplify our core values in action. We’ve worked hard...
While some of that spark comes from our roots as an eight-year-old startup, it’s also part of a pioneering spirit we actively foster through various activities during the year. Arguably some of the most impactful—and most fun—are our bi-annual hackathons, where teams of developers and
In this panel, Brunner will be joined by popular Austin figures as they discuss who and what has been the major change agent in Austin. Brunner will represent technology while other panelists will represent food and film. Joe Nick Patoski, author of Austin to ATX: The Hippies, Pickers, Slackers
The process of disabling the 5.0 editor should not be a hassle. In the coming days, we will be rolling out an admin notice that will display on the Dashboard page* of your site(s). This notice will have information about adopting the new editor and will provide buttons to install/activate the
The Future of Blockchain: Technology Partnerships with AI, Bots, and IoT
Even when a technology offers solutions that previous tools did not, it still may not be able to address every issue. However, when combined with other technologies, the synergies tend to cover more of these problem areas. For example, OSA DC is an AI-driven blockchain that helps by collecting
The Blockchain Talent Shortage May Be Nearing Its End
The high price tag associated with blockchain talent has drawn the most opportunistic developers to learn more about the career opportunities in the blockchain. A few years ago, investing time and energy into blockchain skills was a gamble that wasn’t sure to pay off, but now, it’s a path to a
CSS conversion of my Radio weblog
I’ve done a re-design of my Radio weblog, using CSS. Look ma, no tables! Yes, it’s now a tableless design. I’m doing my bit for the web standards cause, although I haven’t yet achieved 100% XHTML validation. For my re-design I used a CSS Zen Garden design by Michael Landis
The Impact of Interaction Design on Brand Perception
Manipulating interaction design with an eye towards brand impact can be particularly challenging. At the center of this challenge is some uncertainty about what the relationships are between specific types of interaction design and branding. For example, what kind of an interaction makes a brand
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When and How to Create Customer Journey Maps
Journey maps should always be created to support a known business goal. Maps that do not align to a business goal will not result in applicable insight. The goal could be an external issue, such as learning about a specific persona’s purchasing behaviors, or an internal issue, such as addressing
Empathy Mapping: The First Step in Design Thinking
Some of these quadrants may seem ambiguous or overlapping — for example, it may be difficult to distinguish between Thinks and Feels. Do not focus too much on being precise: if an item may fit into multiple quadrants, just pick one. The 4 quadrants exist only to push our knowledge about users and
Mobile: Native Apps, Web Apps, and Hybrid Apps
Last but not least, if one of your priorities is providing a user experience that is consistent with the operating system and with the majority of the other apps available on that platform, then native apps are the way to go. That doesn’t mean that you cannot provide a good mobile user experience
How to Report Errors in Forms: 10 Design Guidelines
However, don’t go overboard with success indicators. Success indicators shouldn’t distract users from filling out forms and should only be used when the additional context helps complete the form faster or more accurately. For example, you don’t need to show a success message when the only
Better Link Labels: 4Ss for Encouraging Clicks
Each link in this list fully contains the most important content that users will find if they select it — for example, Marriage, civil partnership, and divorce. The descriptive text beneath this link is useful, but entirely supplementary: Includes getting married abroad, decree absolutes, and
‘Our Users Are Everyone’: Designing Mass-Market Products for Large User Audiences
A natural approach for describing a large group of people is to turn to demographic facts such as age, gender, occupation, and income. When recruiting participants for user research, it’s definitely good to have some demographic diversity. But these facts don’t usually describe what you should
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Tesla’s Touchscreen UI: A Case Study of Car-Dashboard User Interface
While touchscreen dashboards offer more flexibility than real dashboards, they have one big disadvantage: no haptic feedback. In order to reliably touch these buttons, people must look at them. Whereas with a physical button we can learn its location and acquire it without directing much, if any
6 Rules for Persuasive Storytelling
In this article I define “audience” as anyone who is being told the story — including multidisciplinary-team members, stakeholders, clients, third-party partners, and so on. Our goal when telling stories is to resonate with our audience, but it’s difficult to do it when we do not speak its
Decision Frames: How Cognitive Biases Affect UX Practitioners
Psychology and behavioral-economics principles often help designers create interfaces that steer users in a desired direction. For example, prospect theory and loss aversion teach us that allowing users to try a service before signing up for it will increase the number of registrations. For
Front-end style guides are becoming one of the most useful UX deliverables. They are especially important in Agile environments, where enabling more efficient design workflows is critical to keeping the fast pace of development. When developed rigorously, style guides promote consistent design
Good UX: What I Learned While Working in Restaurants
Don't be quick to assume anything based on customer appearance or demographics, because assumptions offend, and people tend not to be WYSIWYG. Hungry people are often irritable, but when satisfied, they can transform into your happiest customers. People who are used to bad service may arrive with
Repositioning Your Brand Against Cybercrimes Through VPNs
They did not allow ticket merchant and EventBrite subsidiary TicketFly to go untouched in 2018. Names, addresses, phone numbers, and email addresses of over 26 million customers were breached. While Panera Bread estimated that only 10,000 users were affected, KrebsonSecurity reported that more than
Hackers are Ready to Exploit Zero-Day Flaws; Companies are Slow to Act
Fortunately, IT management and security solutions providers are also making strides to streamline software deployment. Services like CMS are even introducing mechanisms that allow administrators to use plain language instructions to run tasks such as software updates and patch deployment. These
CRM and GDPR Compliance in 2019 for Startups
You should have specific purposes for using the information that people leave on your website or in your applications. Purposeless collection of the information is restricted by GDPR standards. How can you set a clear purpose? For example, you may want to send regular newsletters and blog posts
Why the Gig Economy is Coming for Architects, Engineers
There are plenty of macro and micro trends which impact upon whether companies are building at any given time. This means that flexible companies with an on-demand workforce are better placed to match the workflow of any given moment. In busy periods, the company may be shorthanded and require
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Killer Marketing Plan For Startup Entrepreneurs
Why break the bank for your marketing needs when you can brainstorm your way to a killer marketing plan? The best marketing ideas come simple and cheap but these ideas do not come out of the blue. Your actual business plan will require an out-of-the-box, innovative thought process. You’ll
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
WP Engine Named a Great Place to Work in Ireland | Banner Blindness: The Original Eyetracking Research, 10-year research overview
Banner Blindness: The Original Eyetracking Research, 10-year research overview
For example, unskilled researchers often ask users to simply look at a page, rather than have them encounter it as part of a task flow. Users naturally look at things differently depending on the context. For example, if you want to know how users look at the elements of a form, you can't just
Why Country Sites Are So Bad
This third problem isn't found only with lumbering multinationals. NIH (not invented here) is a universal human feeling, even though it often degrades usability and causes inconsistent design. In our work on non-profit organizations' websites, we often see that local (city or state) groups have
Effective Use of Style Sheets
Cascading style sheets (CSS) are an elegantly designed extension to the Web and one of the greatest hopes for recapturing the Web's ideal of separation of presentation and content. The Web is the ultimate cross-platform system, and your content will be presented on such a huge variety of devices
