Almost three years ago, WP Engine expanded its global presence and opened a second international office in Limerick, Ireland (our first was in London). Known as a city where technology and culture collide, Limerick has been the perfect location for WP Engine to grow and evolve. At its start, the Ireland office was made up of less than 10 employees. Today, it’s grown into the second largest WP Engine office in the world with a growing roster of employees who support our customers in various ways, from customer experience to engineering and beyond.
At WP Engine, we believe our culture should exemplify our core values in action. We’ve worked hard...
Texas’ economy is the second largest in the United States, a measure of success that’s only expected to continue; Texas ranks first for its growth prospects due to impressive growth forecasts and competitive employment rates across the state. To tap into this statewide success, however
Soon, everyone got on board and organizations began creating mobile versions of their site. However, inefficient and clunky infrastructure left users dependent on their desktop. Finally, the mobile web reached a point of maturation with the creation of Responsive Web Design. Using the same code for
As voice technology continues to expand and see greater adoption, expectations that digital experiences include voice tech are growing. The Amazon Polly plugin for WordPress, co-authored by AWS and WP Engine, lets users bring voice technology to their websites by turning text into lifelike speech
Cross-Platform Scaling: The Way Forward for Businesses on Blockchain
Over the past 18 months, we have witnessed a significant shift in the state of the financial markets. Cryptocurrencies, once a niche fascination, have exploded in value. At the start of 2017, digital currencies held collective market cap of less than a $20 billion. They entered 2018 with a
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues
10 Years After Bitcoin Began, are We Underestimating Crypto?
Then there is Square, headed by Twitter founder Jack Dorsey. Referencing Bitcoin in a call with Market Watch Dorsey said that “We do believe that this [Bitcoin] is a transformational technology for our industry, and we want to learn as quickly as possible.” Square added Bitcoin as a feature to
Creepiness–Convenience Tradeoff
Similarly, when it comes to creepy technologies in general, we expect to see the same type of bimodal distribution: Some people will be apathetic about the creepiness, and will adopt them with no apparent creepiness–convenience evaluation. For these people, the cost of lost privacy is very low
wp engine named a great place to work in ireland
'About Us' Information on Corporate Websites - User Research Findings
When asked to describe the last time she looked up company information on a website, one user seeking a new job said, “I was being recruited and was just looking into the company as a potential one to work for. On their website, I looked at their mission, their client base, how they describe
Image-Focused Design: Is Bigger Better?
Most sites will do best with a balanced approach: images that support the brand, without obscuring other important content. For example, the StateFarm homepage presents a large image representing driving, a critical part of their business. But this image is balanced by strong navigation elements
Beyond Usability: 3 User Experiences Reshaping Their Industries
Airbnb makes it easy to satisfy the needs of these travelers by connecting them with owners who want to make an extra dollar by renting out their property. Before Airbnb, sites such as Home Away and property-management agencies used to connect owners with interested renters, but these were focused
Best Application Designs
It might have seemed logical to first fully create the thing that the privacy would apply to, and then to choose the privacy settings. To some users, however, Step 7 signaled that all the "real" set-up was done and that the remaining steps would be frivolous decorating. If they didn't care about
Scrolling and Scrollbars
If you must make your own scrollbars, stay as close to user expectations as possible. Unless your scrollbars look like scrollbars, users might not notice them. Unless your scrollbars behave like scrollbars, users might not be able to bring the desired content into view. In either case, your
Empathy Mapping: The First Step in Design Thinking
Our users are complex humans. It is natural (and extremely beneficial) to see juxtaposition between quadrants. You will also encounter inconsistencies — for example, seemingly positive actions but negative quotes or emotions coming from the same user. This is when empathy maps become treasure
wp engine named a great place to work in ireland
Customer-Service Information on Websites: The Hub-and-Spoke Model
Many sites label customer-service pages differently, so what is under the Returns link on one site will be found under FAQs on another, or under Customer Service on yet another site. For this reason, users may find themselves making a best guess as to which customer-service page holds the
Why Personas Fail
Personas do work — or, more accurately, they often work. But humans have a great ability to generalize from a single observation, so it’s understandable that somebody could sour on personas (or any UX technique) if her one experience was a bad one. You can appeal to the logical side of most
Dropdowns: Design Guidelines
A while back, as part of a presentation on web-usability methods, we ran a small user test for the audience. When completing a registration page, our test participant had to enter her address on a form with a text field for the name of the street but a dropdown menu for the type of street (Avenue
Which UX Deliverables Are Most Commonly Created and Shared?
When it came to communicating ideas to developers (both for collaboration and for delivering specifications for implementation), again, interactive prototypes were chosen as being the most effective. Other deliverables less helpful with other stakeholder audiences were much more popular for
Storyboards Help Visualize UX Ideas
Storyboards are based on a scenario or a user story. The persona or role that corresponds to that scenario is clearly specified at the top of the storyboard. A short text description of the scenario is also included. The description of the scenario or story is clear enough that a team member or
Nearshoring Basics for Software Development
Globalized markets provide opportunities for thinking outside the box on labor questions — or even outside borders in the form of nearshoring. The past few decades have seen a boom in outsourcing to far away places. It’s been a useful strategy for some companies looking to increase profits
The Positive Evolution of Your Business Depends on the Tech Revolution
Technology affects how you interact with your customers — which is essential because of the busy environment we now live in. Today’s websites must let their customers find answers to their questions even after hours. If you are in product and need to ship; fast shipment options are no
Why the Free Market is our Last Best Hope for Industrial Cybersecurity
We saw this play out in the business domain a couple of decades back. Initially, attackers broke into business networks primarily for the challenge, or to disrupt or vandalize specific organizations. These semi-simple break-ins resulted in some negative headlines, but for the most part, these
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
wp engine named a great place to work in ireland
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
How to Get Away From a Growth Mindset and Start to Scale
Growth can take a business from one customer to 100, but to get from 100 to 100,000, you’ll need to scale. Growth depends on individual decisions made in the moment, but scaling is built on predictable, repeatable processes designed with efficiency in mind. If you have strong processes, you can
WP Engine Named a Great Place to Work in Ireland | HealthCare.gov’s Account Setup: 10 Broken Usability Guidelines
Every step in a process is one more chance for a user to drop out of the online application and pick up the phone. On many sites, users don’t have to set security questions on initial signup; instead, they do it when they first log in. If the site relies on security questions for username and/or
Evolution of a Home Page Design: Article by Jakob Nielsen
Users still often misunderstood the status of this page, believing that it was a page about Adobe and not Sun's home page. Based on this observation, we decided to make the Sun logo much more prominent on all subsequent designs. The downside of our new design with a new cover story every month
Scoped Search: Dangerous, but Sometimes Useful
Users’ understanding of the ‘entire’ site depends on their mental model of the website or organization. For example, some visitors to the website for the University of Pennsylvania’s business school (The Wharton School) might think of the school as the University of Pennsylvania. Others
