WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
admin
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider.
This year we are thrilled to announce that our Customer Service department has won its fourth Stevie and was awarded Silver for Customer Service Department of the Year (Computer Software) .
As WP Engine grows, we remain committed to our core value: Customer-Inspired. This means...
When it comes to facilitating a truly enjoyable and productive workplace, it takes more than just the promise of perks and ping pong. Employees want their workplaces to reflect what they value and expect out of the company they work for: trustworthiness, morality, and the opportunity to grow both in
Many of those abandoned carts are probably lost for good because you don’t have any contact information from the shopper to try to win them back to checkout. But for a percentage of the carts, your shopper will have gotten far enough along in the process that you’ll have an email address (or
Beyond just being “compatible,” Genesis will play a big role in being Gutenberg-First. That means not only supporting the software and ideals of Gutenberg, but using them for new features. In doing so, it’s our intention to light the way for the countless agencies and developers who use
A marketplace solution for IoT development through decentralized smart contract ledger
In conclusion, given the potential of IoT to become a game changer in shaping the future of world economy, it is necessary to avoid stifling the growth of IoT. In addition, realizing its scope and the complexity involved, collaborative ways of development may be the only feasible solution available
What the Rise of Blockchain can Teach the Regulatory Environment
Participants are technically required to disclose their activity within a limited time frame through platforms like the System for Electronic Disclosure by Insiders — or SEDI — but any sort of accountability is limited. A distributed ledger could change this by automatically tracking and
The Blockchain Talent Shortage May Be Nearing Its End
The blockchain is more secure than many other technologies, but average, everyday customers may not be ready for the new requirements that come with it. For example, customers already have trouble remembering a basic username and password; in most blockchain applications, users are required to keep
Design Thinking 101
Jakob Nielsen says “a wonderful interface solving the wrong problem will fail." Design thinking unfetters creative energies and focuses them on the right problem. Flexibility — Adapt to Fit Your Needs The above process will feel abstruse at first. Don’t think of it as if it were a
are wp engine sales and customer service teams recognized at the stevie awards second
Children’s Exposure to Digital Technology Causes Parental Anxiety
A 9-year-old boy indicated he had to ‘win’ the time to play games online. His mother would give him educational quizzes on topics such as the pronunciation of Chinese characters or the meaning of old Chinese sayings. If he got them correct, he could choose a reward. He usually chose 10
Beyond Usability: 3 User Experiences Reshaping Their Industries
Pre Uber we were all plagued with standing on the corner, possibly in the rain, belongings in hand while attempting to wave down one of the few free taxis. (The worse the rain, the fewer the taxis — that’s a law of nature.) An abundance of unknowns adding further anxiety: how much is it going
Help People Create Passwords That They Can Actually Remember
Suggest a password change at moments when people are focused on updating their settings, and possibly at other times when they are less focused on a particular task. Add a tip about changing and remembering their password in the Settings area, and in your email newsletter. And if the app or website
Placeholders in Form Fields Are Harmful
In this pattern, labels are placed within the form field as placeholders until the field becomes active and the user moves the input focus into the field. At that point, the placeholder label moves to the top of the field. As a result, the floating label (also known as an adaptive placeholder) is
The Need for Speed
Research on a wide variety of hypertext systems has shown that users need response times of less than one second when moving from one page to another if they are to navigate freely through an information space. Traditional human factors research into response times also shows the need for
Touch Targets on Touchscreens
As a new parent, I increasingly find myself using my smartphone as my primary computer. Jotting down a note, selecting next week’s meal delivery kits, shopping online, and tracking my child’s eating and sleeping patterns all need to happen one-handed, quickly, while holding this tiny new human
stevie wp engine sales and customer service teams recognized at the stevie awards has strategically
The Science of Silence: Intentional Silence as a Moderation Technique
You may be wondering, “What do I do during these silence periods instead of speaking?” Use your body language to allow time for people to articulate their thoughts. Maintain eye contact and focus. Do not say anything or even nod your head. Wait patiently and relaxed, giving the person time to
Ecommerce UX Trends: User Research Update
The Children's Place allowed users to click a button to Add Coupon Code in the shopping-cart preview that appeared in the upper right corner of the page. This button led to the shopping cart, where users could enter and apply the discount while shopping, rather than having to wait until the payment
Dropdowns: Design Guidelines
A while back, as part of a presentation on web-usability methods, we ran a small user test for the audience. When completing a registration page, our test participant had to enter her address on a form with a text field for the name of the street but a dropdown menu for the type of street (Avenue
Why Personas Fail
Personas are my jam. I teach a full-day training course on them: what they are, why they work, how to create them, and how to use them to do great work. I love teaching this course because personas are one of the most abstract components in the very analytical discipline that is UX. I love
UX Research Cheat Sheet
User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep
4 Big Trends in the Evolution of Google Search
But as Google got better at indexing these varied kinds of content, it also expanded its portfolio of Web services into dedicated tools for organizing and presenting them. By acquiring YouTube and building out dedicated Web properties for News, Maps, Places, Shopping and more, Google began to
The future of tokenization and blockchain is not just ICOs
Voting and governance through tokenization has been done through Distributed Autonomous Organizations (DAOs). While in an ideal world the voting rights would work very similar to standard governance in companies, but there are again no regulations. This may prove to be an issue in specific
Data Lake vs. Data Warehouse: Which Is the Best Data Architecture?
But for most companies embarking on big data initiatives, structured data is only part of the story. Each year, businesses generate a staggering quantity of unstructured data. In fact, 451 Research in conjunction with Western Digital found that 63 percent of enterprises and service providers are
4 High-Potential Sectors for AI and ML Startup Success
Today, the explosion of development in artificial intelligence (AI) and machine learning (ML) technology has created a market for which it appears there’s no limit. No matter the industry, if you name a reasonably-sized (or larger) company, there’s a good chance that they’re investing in AI
the wp engine sales and customer service teams recognized at the stevie awards exhibit
Blockchain Success Stories Show Valuable Opportunities
At the time of this writing, the system had already captured close to 254 million unique shipping events, making TradeLens one of the most-used commercial blockchain systems to date. It’s also one of the few blockchain platforms that have seen enough success to have already attracted
JS-Kit Score: Turn Your Site into a Localized Digg
Widget provider JS-Kit has released their latest widget this morning, Score. Score adds a thumbs up/thumbs down-style ratings widget to any page content, and then aggregates the data across the entire web site into an info box that can highlight a site’s top content. It can also integrate
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards | Kill the 53-Day Meme
Kill the 53-Day Meme
Unfortunately, it is proving to be almost impossible to stop writers (whether journalists or Usenet posters) from citing this number: it has taken on a life of its own, as people cite it based on secondary sources (earlier articles) instead of primary sources (direct interviews with me). The 53-day
University Websites: Top 10 Design Guidelines
Elon University's main Admissions page (top) has a clearly labeled link to Deadlines & dates near the top of the page. Following that link leads to the Application Deadlines page (bottom) which has a prominent table outlining the deadlines for each type of application. This information is
Computer Screens Getting Bigger
The 1024×768 became the leading monitor size in 2004 and has only just been dethroned by a (slightly) larger screen resolution of 1366×768, according to StatCounter. The change over from 1024×768 to bigger screens actually occurred in 2009, but there were so many different larger-resolution
