WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
admin
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider.
This year we are thrilled to announce that our Customer Service department has won its fourth Stevie and was awarded Silver for Customer Service Department of the Year (Computer Software) .
As WP Engine grows, we remain committed to our core value: Customer-Inspired. This means...
Last week, WP Engine employees from our Limerick and London offices came together for the bi-annual All Hands event in Limerick. All Hands is a 2-day event where employees come to engage with, collaborate, and strategize with employees from other offices. This year’s theme was “Boldly
Our Agency Partner Program can help your agency grow its business with WordPress. Already, more than 1,450 agencies partner globally with WP Engine so they can bring better digital experiences to their clients. That’s more than 2x the number of players who competed in this year’s World
When it comes to facilitating a truly enjoyable and productive workplace, it takes more than just the promise of perks and ping pong. Employees want their workplaces to reflect what they value and expect out of the company they work for: trustworthiness, morality, and the opportunity to grow both in
How Blockchain Brings Innovation in Staffing?
The communication between them is increased and the data shared by both parties is safe and secure. Recruiters will determine the potential candidates and reach them. Encrypted info place informed blockchain cannot be altered and deleted making certain high security and privacy. Again, privacy and
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
The Distribution of Users’ Computer Skills: Worse Than You Think
One of usability’s most hard-earned lessons is that you are not the user. This is why it’s a disaster to guess at the users’ needs. Since designers are so different from the majority of the target audience, it’s not just irrelevant what you like or what you think is easy to use — it’s
wp engine sales and customer service teams recognized at the stevie awards
Usability 101: Introduction to Usability
Usability and utility are equally important and together determine whether something is useful: It matters little that something is easy if it's not what you want. It's also no good if the system can hypothetically do what you want, but you can't make it happen because the user interface is too
Accot-Zhai Steering Law: Implications for UI Design
On MacOS, moving the mouse cursor through a hierarchical menu involves a series of linear path-steering tasks separated by 90-degree turns. Within the main menu, submenus open on hover. Note that the second step in this L-shaped sequence (moving from Find to its child menu) involves the
Sliders, Knobs, and Matrices: Balancing Exploration and Precision
Kindle for Mac features both discrete and continuous controls: 1) the Font Size slider is a discrete control because the only font-size choice is one of the 12 prespecified values corresponding to the barely visible hash marks below the slider. If the user attempts to move the slider in-between the
Date-Input Form Fields: UX Design Guidelines
Formatting a date-entry field may seem like a minor detail; however, even small interactions can draw a process to a standstill if implemented improperly. Poorly designed date input leads to distressed or annoyed users — risking the abandonment of the form altogether. Even worse, if the user
Best Application Designs
That we would ever classify a radiology application as "lightweight" defies the imagination, but it's appropriate in the case of VitreaTeach because it focuses on one thing: allowing residents and experienced radiologists to manage images for learning purposes. We might even call it the Pinterest
Ecommerce UX Trends: User Research Update
While the growth of product images is commendable, it cannot be at the expense of product descriptions. Descriptions can answer questions about use, benefits, care, materials, and measurements. This is not to say that a 1,000 word treatise on a product needs to be visible as soon as the page loads
wp engine sales and customer service teams recognized at the stevie awards
What B2B Designers Can Learn from B2C About Building Trust
Similarly, sales representatives often need to gather information about each user’s needs in order to answer these open questions, tailor the order, initiate a contract, or offer a better deal. To do this, a B2B firm usually needs to ask for personal information (like contact information) or
User Experience vs. Customer Experience: What’s the difference?
Originally the term was meant to describe the totality of the interactions that users have with an organization. But because it was proposed in an era where computers were the main form of digital interaction, some have started to assign to it a limited interpretation: that associated with one
Storyboards Help Visualize UX Ideas
Storyboards can be a form of ideation. You can sketch out an idea of how a user may use a feature if it helps to visualize a potential experience or you want to have a better understanding of the user’s environment before starting development. Ideation storyboards should be used as a means of
Decision Frames: How Cognitive Biases Affect UX Practitioners
In the real world, there's no single 'right' answer to this question. It’s a judgment call, and the best answer could be influenced by a variety of factors, such as the type of website, the overall importance of the search function, and any implementation costs. Since none of this information was
Service Design 101
As services grow in sophistication, so does the need to support them. Complex user experiences often break due to an internal organizational shortcoming — a weak link in the ecosystem. For example, when was the last time you called a support hotline, gave your personal information, only to be
How IoT has Exposed Business Organizations to Cyber Attacks
Once your employees have the desired access, they may unwittingly or knowingly provide information to other employees. Even those employees whom you’ve to give privileges may still make a simple technological error. The consequences are so broad that the warnings need to be heeded. It’s
13 Major Vulnerabilities Discovered in the Popular IoT OS FreeRTOS
The role of open source in IoT is that the majority of the vendors producing devices are like any other organization that is developing software in that they want to use high-quality, ready-made components to reduce the amount of code that their team has to produce in order to release a functional
Why There’s a Bright Future in a Cyber Security Careers
If you’re searching for your next career a great place to look is for a job in cyber security. Why? Because the demand for cyber security experts is going up, up, up. Keeping digital assets secure is a vital skillset. As our world grows ever more dependent on the Internet and digital
What Small Businesses and Entrepreneurs can Learn from the College Admission Scandal
Being authentic doesn’t always come naturally in the business world, especially when you’re a startup and your small size works against you. Most entrepreneurs recall a moment where they need to connect an early customer to the accounting department, only to hand the phone to their co-founder
wp engine sales and customer service teams recognized at the stevie awards
Argentina is Stepping-Up as a Country of Web Developers
As high streets across the world look to streamline, and businesses transform physical shops to online stores, being able to make the digital jump is crucial. As well as providing a platform for businesses to promote their products and services, the internet has lead to the rise of e-commerce, with
Do You Have What it Takes to Be a Miserable Entrepreneur?
The list of your favorite entrepreneurs is a rogue’s gallery of creeps. Jobs let his biological daughter collect welfare while he made millions. Jeff Bezos has a litany of insults that he unleashes on employees who let him down, including, “Are you lazy or just incompetent?” Larry Page
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards | Minimize the Need for Customer Service to Improve the Omnichannel UX
Minimize the Need for Customer Service to Improve the Omnichannel UX
Design channel and device solutions that align with channels’ roles in the customer journey and with context of use and users’ expectations. Support transitions between channels: every time a user must change channels during a task, there is an opportunity for failure (as shown above in the Air
Top 10 Enduring Web-Design Mistakes
Maplin.com: Users could not easily locate Bluetooth speakers from Maplin that cost less than £50. There was no way using the site’s filters to see all items matching their price criteria; instead, they had to run separate queries for several price subranges. Users had to select each price range
How Long Do Users Stay on Web Pages?
If the web page survives this first — extremely harsh — 10-second judgment, users will look around a bit. However, they're still highly likely to leave during the subsequent 20 seconds of their visit. Only after people have stayed on a page for about 30 seconds does the curve become relatively
