WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
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The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider.
This year we are thrilled to announce that our Customer Service department has won its fourth Stevie and was awarded Silver for Customer Service Department of the Year (Computer Software) .
As WP Engine grows, we remain committed to our core value: Customer-Inspired. This means...
At WP Engine, we believe our people are the core of every success, award, milestone and every achievement. That’s because employees who truly feel empowered and validated by their workplace are energized to delight and inspire the customer in every interaction. When new employees walk through the
The annual Greater Austin Business Awards competition, presented by The Austin Chamber of Commerce, is designed to honor excellence in all aspects of business. In order to promote awareness and perpetuate good practices, the Awards recognize companies and organization in the Austin region for
That’s where PWA (Progressive Web Apps) come in. What AMP does for landing pages, PWAs do for the rest of the website. AMP brings users in, ensuring consumers reach your landing page quickly without bouncing, while PWAs allow for immersive and complex shopping experiences that keep users on your
Blockchain Metrics Will Add Transparency to Investing and Better Inform Investors
Unfortunately, this is not the case as the average investor in most markets does not have timely access to reliable data to allow well-informed decisions in the markets. On the brighter side, the advent of blockchain technology makes it possible to record and track financial data without forged
The Future of Blockchain: Technology Partnerships with AI, Bots, and IoT
Also, blockchain can help AI progress. As the article stated, the blockchain can help AI explain itself. “The AI black-box suffers from an explainability problem. Having a clear audit trail can not only improve the trustworthiness of the data as well as of the models but also provide a clear
Cryptocurrency Fraud Is the Exception, Not the Rule
One of the most important stipulations for publicly traded companies approved by the SEC is transparency — and transparency is one of the main reasons why blockchain-based transactions were invented in the first place. Along with being publicly visible and accountable, organizations should work
Contextual Menus: Delivering Relevant Tools for Tasks
Though there are many ways to trigger and present contextual menus, at their core, these UI elements aim to provide users with the most important commands and relevant tools they need to complete tasks easily within their given context. For more on designing effective contextual menus, take our
wp engine sales and customer service teams recognized at the stevie awards
Beyond Usability: 3 User Experiences Reshaping Their Industries
Pre Uber we were all plagued with standing on the corner, possibly in the rain, belongings in hand while attempting to wave down one of the few free taxis. (The worse the rain, the fewer the taxis — that’s a law of nature.) An abundance of unknowns adding further anxiety: how much is it going
UX Research Cheat Sheet
When deciding where to start or what to focus on first, use some of these top UX methods. Some methods may be more appropriate than others, depending on time constraints, system maturity, type of product or service, and the current top concerns. It’s a good idea to use different or alternating
Help People Create Passwords That They Can Actually Remember
For passwords, once created, we usually only need to recall them when we attempt to log in. This may be too late: by the time we need the password, we may have already forgotten it. We could spot-quiz users while they are on the website or in the app, but while this might reinforce password memory
Radio Buttons: Always Select One?
Consider whether you need to ask for this information at all. Knowing the user’s designation does provide the opportunity to add a level of formality and respect to you future correspondences with the person. But if that gesture is not particularly important, you might take a cue form sites such
Contextual Menus: Delivering Relevant Tools for Tasks
Swipe gestures are not deployed consistently in all lists, so people don’t always think to use them and as a result, the gestures become less discoverable. Swipe actions are accelerators intended to speed up interactions for power users, but the actions available through the gesture should also
Split Buttons: Definition
A poorly designed split-button can look like a standard menu button (which always opens the menu). Strong visual signifiers for split buttons include a dividing line within the button or a slightly different color for the region around the arrow. The visual separation between the default action and
wp engine sales and customer service teams recognized at the stevie awards
UX Mapping Methods Compared: A Cheat Sheet
Low-fidelity maps are unpolished and often created with sticky notes in a flexible, unrefined manner. These maps are best in an early part of the process. Low fidelity means little commitment or creation effort and empowers people to collaborate, revise, and update as needed. Use sticky notes
Applying Discounts and Promotions on Ecommerce Websites
In our research, we have seen many ecommerce purchases side-tracked or abandoned by users who did not have a coupon to put in the coupon code field. Providing a coupon field signals to users that there is a deal to be had. If that deal is not readily visible, many users will leave the checkout page
Dropdowns: Design Guidelines
A while back, as part of a presentation on web-usability methods, we ran a small user test for the audience. When completing a registration page, our test participant had to enter her address on a form with a text field for the name of the street but a dropdown menu for the type of street (Avenue
In the previous example, Invisionapp would be better off keeping the title of the blog post on the tab at all times. For users conducting research on a particular topic, this tab may be one of many that they intend to read over time. The best reminder to return to the tab is the actual page title
Journey Mapping 101
A user story map is a visual version of a user story. For example, take the user story above (“As a checking account holder, I want to deposit checks with my mobile device, so that I don’t have to go to the bank.”) and imagine writing out the different steps that the team plans for the user
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
What does the WPA2 vulnerability mean for IoT?
I spoke to cybersecurity researcher Nadir Izrael, CTO and co-founder of Armis, the company responsible for the discovery of BlueBorne, a set of vulnerabilities that impact any connected device using Bluetooth. Nearly all devices with Bluetooth capabilities, including smartphones, TVs, laptops
Discovering the threats below the surface on the Dark Web
The Structured Threat Information Expression (STIXTM) format was developed by the OASIS Open organization as a machine readable standardized language to help share cyber threat intelligence. When a researcher or developer spots a piece of malware or other intel in the wilds of the Dark Web, they
3 Free Banking Apps for Entrepreneurs
Many business expenses may feel driven by the cost of doing business with customers or by the financial landscape of the industry itself, but entrepreneurs also wield influence over their spending. The free app’s easy visualization and syncing abilities — business partners, for example, can
wp engine sales and customer service teams recognized at the stevie awards
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards | Homepage Real Estate Allocation
Homepage Real Estate Allocation
Using these major categories to map a site's use of space above the fold is a revealing exercise. You can do this yourself: Grab a screenshot of your homepage and superimpose semi-transparent colored boxes on top of each design element, using color-coding for each important screen space category
Top 10 Enduring Web-Design Mistakes
Sites create flawed facets and filters when they attempt a one-size-fits-all approach. The same criteria and characteristics may not apply across all content types. Be cautious in limiting users’ selections to an either-or approach, as well. Furniture shoppers may be looking for blue chairs, or
UX Guidelines for Ecommerce Homepages, Category Pages, and Product Listing Pages
Navigational options and product categories need to be clear, with labels that make sense to users on their own, as well as in relation to other options on the site. Users must be able to quickly understand each category, and how it differs from the others in order to decide where to click. When
