WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
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The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider.
This year we are thrilled to announce that our Customer Service department has won its fourth Stevie and was awarded Silver for Customer Service Department of the Year (Computer Software) .
As WP Engine grows, we remain committed to our core value: Customer-Inspired. This means...
The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to
We aim to amaze customers with our expertise, service, and transparency. That’s why The WP Engine Support Team works tirelessly and 24/7 to ensure that we provide customers with peace of mind and confidence. We believe this customer-inspired mentality has helped us achieve a current support NPS
At the end of September, we held our 2018 WP Engine Summit in Austin, Texas. Last week, agencies, brands, and digital innovators from EMEA came together in London for the WP Engine EU Summit. Attendees discussed the future of digital experiences, Gen Z’s perception of the Internet, and the
3 Reasons Decentralization is the Future of Currency
A lot of big claims are made about cryptocurrency in general and Bitcoin in particular. It’s going to change the world, we’re told. The foundation of those big cryptocurrency claims has nothing to do with Bitcoin’s value — or the fact that it only exists in a digital form. It’s the
Blockchain in Retail: Changing the Shopping Experience
Beyond the marketplace relationships that can develop and thrive because of the blockchain, it’s the entire supply chain that often inhibits a retailer from providing the best possible shopping experience for its customers. While all segments of retail can benefit, it can make a world of
Emerging Technologies are Banding Together to Accelerate Big Data’s Growth
Thanks to the growth of the internet, the rate at which new information is being released is growing exponentially. Accelerating big data between machines. We are in an age when communication is not just between human beings. Machines are now the go-to for connections between the people to people
UX Research Cheat Sheet
When deciding where to start or what to focus on first, use some of these top UX methods. Some methods may be more appropriate than others, depending on time constraints, system maturity, type of product or service, and the current top concerns. It’s a good idea to use different or alternating
wp engine sales and customer service teams recognized at the stevie awards
Beyond Usability: 3 User Experiences Reshaping Their Industries
At first, you might think that such an innovation in the field of reverse logistics should not be discussed in a UX article, but many pieces of the user experience are improved by optimizing this backend operation. A traditional UI-only solution to the problem of high demand would be to clearly
The Most Hated Online Advertising Techniques
Of the 330 open-ended responses, 232 were qualified responses which were coded to indicate the ad attribute that the participant mentioned (e.g., obstructed content, animated ad) and the affect expressed by the comment (e.g., positive, negative). For example, if a participant indicated she
OK-Cancel or Cancel-OK? The Trouble With Buttons
We get countless questions about small details in UI design that don't matter much to the overall user experience. One classic is the order of buttons in dialog boxes: OK / Cancel Cancel / OK Both are reasonable choices, and people can argue for hours about their preferences: Listing OK
Group Form Elements Effectively Using White Space
You might be wondering, "if proximity is such a problem, then why not place the labels inside the text fields?". Don't be tempted. When you place the labels inside the text field as filler text, the label disappears when users input their text and they must remember it as they fill in the field
10 Best Application UIs
But Xero might be a more interesting example, simply because it targets the traditionally dry domain of accounting. One of its main features lets users automatically reconcile bookkeeping entries with bank account transactions. As a match is made, the 2 matching entries are removed from the list of
Celebrating Holidays and Special Occasions on Websites
Many of the holiday designs on websites are fairly simple, amounting to nothing more than the key placement of a small ornament. Examples include placing a snowflake over site headlines or a Santa's cap on the company logo. For most websites, such low-key holiday design will suffice, providing the
wp engine sales and customer service teams recognized at the stevie awards
UX Mapping Methods Compared: A Cheat Sheet
Designing and developing a product often involves a large team of people with different backgrounds and experiences who must be on the same page about the project goals, the user needs and behaviors, and even the component processes involved. This common understanding is often built with
Accot-Zhai Steering Law: Implications for UI Design
In most cases, moving outside the tunnel boundaries interrupts the user action: for example, in a hierarchical dropdown menu, if the user moves the cursor outside the menu area, the menu disappears (which is a somewhat harsh penalty, if the tunnel breakage was unintentional). That is why the width
Accordions for Complex Website Content on Desktops
Another situation in which accordions are helpful is when the information is restricted to very small spaces, such as on mobile devices. On small screens people often stop scrolling before reaching the end of an extremely long page. If the page has several loosely related pieces of information
Toggle-Switch Guidelines
Every morning, I wake up, pour water into my tea kettle, and flip the switch on. Once the water is boiling, I turn the kettle off and pour myself a cup. The switch on my kettle is an example of a toggle. If you pay close attention, you’ll notice that toggle switches are all around us, because
Killing Off the Global Navigation: One Trend to Avoid | Nielsen Norman Group
Mega-menus are now common on desktop designs, but designing for mobile users has also become increasingly important, as this traffic segment continues to grow. Mobile displays introduce major design constraints, because it’s often simply impossible to display all the top-level categories in a
Are AI and Big Data the Economic Levelers We’ve Been Looking for?
AI and big data have also begun to make their mark on another area that has traditionally held women and minorities back from economic prosperity. Even with affirmative action, the fact is that blacks and Hispanics are more underrepresented at top colleges and universities than they were 35 years
3 Ways to Use a Controversial Type of Data That Will Help You Succeed
Before opting in to anything that gives a company access to their personal data, most people want to know exactly how that data will be handled and by whom. Be clear and transparent about what data you collect and how. That includes specifying what devices will be sharing data with you, how you
CRM and GDPR Compliance in 2019 for Startups
You can also add opportunities to let subscribers choose what kind of content they choose to receive from you. It’s obvious that people won’t unsubscribe from valuable newsletters and content. But your customers and clients will be gone in a snap if you turn your emails into spam and send them
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
wp engine sales and customer service teams recognized at the stevie awards
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
A 60-Second Trailer of the 60-Day Report on Cybersecurity
She explained that the original design of the Internet was driven more by considerations of interoperability rather than security, and as a result we are now faced with almost insurmountable issues. Some examples include online criminals who steal our information, mass bandits who have the ability
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards | Effective Use of Style Sheets
Effective Use of Style Sheets
Cascading style sheets (CSS) are an elegantly designed extension to the Web and one of the greatest hopes for recapturing the Web's ideal of separation of presentation and content. The Web is the ultimate cross-platform system, and your content will be presented on such a huge variety of devices
Progress Indicators Make a Slow System Less Insufferable
Sadly, many websites and other computer systems take the opposite approach and don’t show any feedback until they’re completely done processing the user’s input and can display the final answer. This creates a great deal of anxiety as the user is uncertain as to whether the computer even
Simplicity Wins over Abundance of Choice
Adding marginally useful features to a product can result in overly complicated rather than desirable interfaces. The paradox is that consumers are attracted to a large number of choices and may consider a product more appealing if it has many capabilities, but when it comes to making decisions and
