WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards
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The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider.
This year we are thrilled to announce that our Customer Service department has won its fourth Stevie and was awarded Silver for Customer Service Department of the Year (Computer Software) .
As WP Engine grows, we remain committed to our core value: Customer-Inspired. This means...
Austin’s Annual PRIDE celebration is one of the largest opportunities for local non-profit organizations, social groups, and causes to gain exposure in the LGBTQ community. This year marked 28 years of Pride events in Austin. This year’s parade emphasis was awareness, equality and
The process of disabling the 5.0 editor should not be a hassle. In the coming days, we will be rolling out an admin notice that will display on the Dashboard page* of your site(s). This notice will have information about adopting the new editor and will provide buttons to install/activate the
In this panel, Brunner will be joined by popular Austin figures as they discuss who and what has been the major change agent in Austin. Brunner will represent technology while other panelists will represent food and film. Joe Nick Patoski, author of Austin to ATX: The Hippies, Pickers, Slackers
The Blockchain Talent Shortage May Be Nearing Its End
As mentioned previously, the blockchain isn’t perfect. It isn’t as scalable as other technologies, and it may not last forever as our standard for secure, decentralized exchanges. But in the past several years, it has proven that it’s much, much more than just a gimmick for cryptocurrency
A 60-Second Trailer of the 60-Day Report on Cybersecurity
Finally, Hathaway sees this as a unique opportunity for the United States to work with countries around the world, and with organizations on an extremely local level. “We cannot succeed if our government works in isolation,” she added. It requires “leading from the top” from
Can the blockchain and IoT solve international freight’s issues?
DS: It’s really about creating a product that is ten times better than what is currently being offered. Our initial strategy is focused on collaborating with larger corporations to run proof -of-concepts with their supply chains so that we gain hands-on insight and also recognition. Our product
Branding an Intranet
The colors and fonts used in the intranet’s visual design often closely match those used on the organization’s public-facing website, since intranets usually adhere to corporate branding guidelines. In theory, it’s a good idea to for the intranet to support the organization’s sanctioned
wp engine sales and customer service teams recognized at the stevie awards
Beyond Usability: 3 User Experiences Reshaping Their Industries
Unless you have an unlimited clothes budget, it’s unrealistic (and wasteful) to wear a new outfit for every single occasion, yet social media pressures us into it. Rent a Runway solves this tension elegantly by recycling (expensive) clothes across a large set of women. It’s an example of the
Brand Vocabulary in the Context of UX: Key Terms Defined
Typically, brands have a set of 3–7 brand attributes, which are well-defined within the context of the organization. In both the Walmart example above and the Spotify example below, the organization has taken time to provide specific definitions for what these potentially vague terms mean for
Layered Interaction Analysis of Direct Manipulation (Jakob Nielsen)
The Nielsen virtual protocol model (Nielsen 1986) is used for the analyses in this paper, since it is specifically intended for detailed analysis of dialogue techniques. A short summary of this model is shown in Table 1. Several other layered interaction models exist and could be used with similar
Mobile: Native Apps, Web Apps, and Hybrid Apps
As you can see, all these pages are the same, except for the top header, which is platform specific. The Back button on iOS is translated into a caret on Android; the logo is present on the web page, but not in the app. (The designers have correctly assumed that on the web people need the logo to
Best Application Designs
Although it seems obvious that domain-specific applications need field studies, most design projects in the past typically did without them. When we analyzed the first decade of Intranet Design Annual winners, we found that field studies were used by only 10% of the winners from 2001–2003 and
Does User Annoyance Matter?
Knowing a better design exists made it painful to sit, day after day, and watch users fight with the mouse to scroll through the huge menu. Sometimes users selected the wrong menu option and then had to waste even more time with the drop-down. And, in this study, we mainly tested young, able-bodied
wp engine sales and customer service teams recognized at the stevie awards
The Distribution of Users’ Computer Skills: Worse Than You Think
This is what this most-skilled group of people can do: “At this level, tasks typically require the use of both generic and more specific technology applications. Some navigation across pages and applications is required to solve the problem. The use of tools (e.g. a sort function) is required to
User Experience vs. Customer Experience: What’s the difference?
The widest scope of user experience is the relationship level (aka the customer experience). At the relationship level we focus on the lifetime experience that a person has with an organization and his cumulative impression as a patron of that organization. Rather than assessing the quality of one
Wireflows: A UX Deliverable for Workflows and Apps
Wireflows are an emerging UX deliverable for documenting user workflows and complex interactions for mobile and webapps. They are well suited for representing dynamic changes on one or few pages inside an app, and work less well for capturing flows through a large number of relatively static pages
Killing Off the Global Navigation: One Trend to Avoid | Nielsen Norman Group
You can use a click-tracking tool (e.g., CrazyEgg, Clicktale or even In-page Analytics via Google Analytics) to measure how many clicks occur on the global navigation from key points in your site such as the homepage, landing pages, destination pages. (Depending on the purpose of your site, a
When to Use Which User-Experience Research Methods
Most of the methods in the chart can move along one or more dimensions, and some do so even in the same study, usually to satisfy multiple goals. For example, field studies can focus on what people say (ethnographic interviews) or what they do (extended observations); desirability studies and card
Three things every IoT manufacturer should do to improve security
For instance, the moment they left store shelves, devices vulnerable to the Mirai botnet were effectively at the end of their life — there was no way to update the devices or to fix the vulnerabilities, so the only option owners of affected devices had was to buy a new device. Device recalls
Data Privacy Attitudes and Connected Cars: A Deeper Look
The Otonomo-Edison Research Survey is a US online survey of 1,070 persons 18 and older. Of that total, 514 were connected car owners, and 794 planned to purchase a new car in the next year (note: there was some overlap between the two groups.) Participants were recruited through Survey Sampling
The Key IoT Security Questions You Need To Ask
These questions only scratch the broad surface of IoT security. To learn more about securing your IoT solution, register for this free, one-day event. You’ll hear from the researchers behind The seven properties of highly secured devices and see an IoT solution come to life before your eyes
7 Business Killers — Thoughts Startups Ought to Consider
No one needs to settle for a dimmed existence due to a lacking sense of self-worth. Many business startups individuals can buy into thoughts that there is something wrong with them. Some feel that they, personally, are somehow inadequate, not good enough and not worthy of being a competitor. These
wp engine sales and customer service teams recognized at the stevie awards
For Startups, a SaaS Solution is an HR Killer App
As a company, Zoho is known as the place to go for business software solutions aimed at small businesses. The Zoho Recruit platform has a SaaS solution for that same market segment. What makes Zoho Recruit such an attractive proposition is the fact that it provides all of the basic features a
Killer Marketing Plan For Startup Entrepreneurs
Why break the bank for your marketing needs when you can brainstorm your way to a killer marketing plan? The best marketing ideas come simple and cheap but these ideas do not come out of the blue. Your actual business plan will require an out-of-the-box, innovative thought process. You’ll
WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards | Overuse of Overlays: How to Avoid Misusing Lightboxes
Overuse of Overlays: How to Avoid Misusing Lightboxes
You should also consider what will happen if the user decides NOT to complete any of your target actions. Of course you should include an explicit way to dismiss the lightbox, but another common user strategy is to click the browser’s Back button in an attempt to revert to the underlying screen
Top 10 Mistakes in Web Design
Links that don't behave as expected undermine users' understanding of their own system. A link should be a simple hypertext reference that replaces the current page with new content. Users hate unwarranted pop-up windows. When they want the destination to appear in a new page, they can use their
TV Meets the Web
The figure shows one of the ideas we developed in SunSoft's Worlds Without Windows project as a user interface for hyperlinks from a TV show to the Web: The anchor of a television show ("Jane") tells the viewers that there is more information about some story at their website. She makes a throwing
